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  1. WORKTERRA
  2. WT-11812

Server Error- Five Guys Exchange (PROD)

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      Five Guys

      Description

      Hello,

      The two EE's below are in the enrollment tunnel and once they get to the home page they are getting the attached server error. They have been instructed to use CHROME browser and they're still encountering the error. Can you have this submitted to WT as soon as possible? Client has been emailing repeatedly today.

      *EE's:
      Erika Lehman
      Gary Thompson
      *
      Thank You!
      Jennifer Melgoza

      ~Tiquanna

        Attachments

          Issue Links

            Activity

            Tiquanna Tiquanna (Inactive) created issue -
            Tiquanna Tiquanna (Inactive) made changes -
            Field Original Value New Value
            Issue Type Task [ 3 ] Support Activity [ 10301 ]
            Key CT-3030 WT-11812
            Project WORKTERRA-CT [ 10800 ] WORKTERRA [ 10000 ]
            Status To Do [ 10000 ] Open [ 1 ]
            Support Task Type Customization [ 11204 ]
            Workflow CT: Task Management Workflow [ 56129 ] WT_Support [ 56133 ]
            satyap Satya made changes -
            Assignee Avnish Yadav [ avnish.yadav ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Link This issue duplicates WT-11549 [ WT-11549 ]
            Jennifer.Reed Jennifer Reed (Inactive) made changes -
            Issue Type Support Activity [ 10301 ] Bug [ 1 ]
            Status In Progress [ 3 ] Open [ 1 ]
            Support Task Type Customization [ 11204 ]
            Workflow WT_Support [ 56133 ] WT_Defects [ 56263 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Resolution Unresolved [ 10200 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Assignee Avnish Yadav [ avnish.yadav ] Jennifer Fernandes [ jjsassy99 ]
            satyap Satya made changes -
            Root Cause Bug [ 18430 ]
            satyap Satya made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
            satyap Satya made changes -
            Component/s BenAdmin [ 10000 ]
            jyoti.mayne Jyoti Mayne made changes -
            Labels Exchange_workflow
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            Tiquanna Tiquanna (Inactive) made changes -
            Resolution Unresolved [ 10200 ] Fixed [ 1 ]
            Status Production Complete [ 10028 ] Closed [ 6 ]

              People

              Assignee:
              jjsassy99 Jennifer Johnson (Inactive)
              Reporter:
              Tiquanna Tiquanna (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: