environment: Production
Login: Employee
Credential:
User name: test
Password: Password@1
Company: JE Dunn For HSPL
browser: Chrome
Page: Demographics
Steps:
1.Traverse SS mode
2.Go to Demographics page
Actual result: Getting server error
Refer attached screen shot and error log
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CC: Prasad Pise Rakesh Roy Hrishikesh Deshpande Sachin Hingole Ankur Deshpande