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  1. WORKTERRA
  2. WT-11849

MAG Automotive - Standard Report issue

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Reported by:
      EDI
    • Company:
      MAG
    • Module:
      BenAdmin - Report
    • Issue Importance:
      Must Have
    • Severity:
      Simple

      Description

      Hello Development,

      I finished loading 225 active USA/Canada employees in production but when doing a search I notice there's only 148 entries when there should be more than this (see screenshot). Also when running a standard employee census report. I only selected first name, middle initial, last name, and SSN. It returned no records found (see screenshot). It's also happening when running an enrollment report. I will need it for auditing imports and carrier files.

      Thank you,

      Alex

        Attachments

        1. 148entries.jpg
          148entries.jpg
          56 kB
        2. no records found.jpg
          no records found.jpg
          38 kB
        3. screen1.jpg
          screen1.jpg
          52 kB
        4. screen2.jpg
          screen2.jpg
          138 kB
        5. screen3.jpg
          screen3.jpg
          54 kB
        6. Search_Employee_Count.png
          Search_Employee_Count.png
          92 kB
        7. WT-11849_Reports.png
          WT-11849_Reports.png
          12 kB

          Activity

          Transition Time In Source Status Execution Times
          Umesh Kadam (Inactive) made transition -
          Open In Progress
          3h 6m 1
          Umesh Kadam (Inactive) made transition -
          In Progress Waiting for Customer Input
          2h 48m 1
          Umesh Kadam (Inactive) made transition -
          Waiting for Customer Input In Progress
          1h 18m 1
          Alex Nguyen made transition -
          In Progress Resolved
          2d 2h 42m 1
          Alex Nguyen made transition -
          Resolved Closed
          2d 16h 28m 1

            People

            Assignee:
            alexn Alex Nguyen
            Reporter:
            alexn Alex Nguyen
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

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                Original Estimate - Not Specified
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                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 3.5h
                3.5h