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Type:
Bug
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Status: Closed
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Priority:
Critical
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Resolution: System Behaviour
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:
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Environment:Stage
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Bug Type:Functional
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Bug Severity:Medium
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Module:BenAdmin - Customization
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Reported by:Support
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Company:The Packard Companies
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Sprint:WT Sprint 40 - Bugs
The Packard Companies is a client in Stage that is going through UAT and we are unable to turn off the Plan Comparison on the Accident plans. It gives an error when trying to de-select and save.
Let us know ASAP.
Thanks,
Jackie
Jackie Sivigny (Inactive)
created issue -
| Field | Original Value | New Value |
|---|---|---|
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Customization(10113) |
| Assignee | Satya [ ID10004 ] | Jyoti Mayne [ jyoti.mayne ] |
| Assignee | Jyoti Mayne [ jyoti.mayne ] | Rohit Shete [ rohit.shete ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) |
| Attachment | ErrorPlanComparison.png [ 66168 ] |
| Attachment | PlancomparisonSelection.png [ 66169 ] |
| Attachment | SiteBrandings.png [ 66173 ] |
| Attachment | SiteBrandings (19d64aad-7677-4af4-a3ae-8982d29b431f).png [ 66174 ] |
| Attachment | RemoveOptionSiteBraandings.png [ 66175 ] |
| Attachment | EnrollNowScreen.png [ 66176 ] |
Hi Jackie Sivigny,
Please find below 3C's:
Concern: 'The Packard Companies' is a client in Stage that is going through UAT and we are unable to turn off the 'Plan Comparison' on the 'Accident plans'.
Cause: As per current system working if plans are specified for comparison then it can not be removed from 'Plan Comparison Builder' screen.
If you want to remove 'Compare Plan' link from enroll now screen then we need to follow below steps:
- Step1:- Go to 'Site Branding & Configuration' option in Customizer
- Step2:- Then click 'Plan Comparison Tool'
- Step3:- Deselect 'Accidental Insurance' benefit and click save. This will remove 'Compare Plan' Link on Enroll Now.
Thanks and Regards,
Rohit Shete.
Cc: Amruta Lohiya, Jyoti Mayne
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- Time Spent:
- 3h
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- Company restore
- Issue analysis
- Discussion with jyoti and vinanti
- Unit Test
- Debug functionality
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) |
| Assignee | Rohit Shete [ rohit.shete ] | Jackie Sivigny [ jackie.sivigny ] |
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 3h [ 10800 ] | |
| Worklog Id | 87716 [ 87716 ] |
Vinanti Yadav (Inactive)
logged work - 30/Oct/17 12:31 PM -
- Time Spent:
- 0.5h
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Analysis on Stage.
Discussion with Jyoti & Rohit.
Vinanti Yadav (Inactive)
made changes -
| Time Spent | 3h [ 10800 ] | 3.5h [ 12600 ] |
| Worklog Id | 87729 [ 87729 ] |
OMG - thanks so much! sorry for bothering you guys with this. I learned something new. 
Jackie Sivigny (Inactive)
added a comment - OMG - thanks so much! sorry for bothering you guys with this. I learned something new. | Resolution | System Behaviour [ 10100 ] | |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
| Root Cause | Configuration Error [ 18427 ] | |
| Original Estimate | 0h [ 0 ] |
| Status | Rejected [ 10004 ] | Closed [ 6 ] |
| Sprint | WT Sprint 40 - Bugs [ 94 ] |
| Dev Due Date | 30/Oct/2017 |
| Dev Estimates | 5 |
| Original Estimate | 0h [ 0 ] | 5h [ 18000 ] |
| Developer | Rohit Shete [ rohit.shete ] |
| Labels | Benefit_Administration |
| Time Spent | 3.5h [ 12600 ] | 4h [ 14400 ] |
| Worklog Id | 88410 [ 88410 ] |
| Environment_New | Stage [ 18443 ] |
Gaurav Sodani (Inactive)
made changes -
| Root Cause | Configuration Error [ 18427 ] | Intended Functionality [ 18446 ] |
| Root Cause | Intended Functionality [ 18446 ] | Configuration Error [ 18427 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
5h 39m | 1 |
|
18h 4m | 1 |
|
33s | 1 |
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Cc: Amruta Lohiya