-
Type:
Support Activity
-
Status:
Resolved
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
Component/s:
None
-
-
Support Task Type:
Configuration
-
-
Reported by:
CareerBuilder
-
-
-
Hello,
The CE is working on a custom form for my client Gordon Flesch and after she drag and drop the drop down box over and she typed in the question and hit save I get these error messages.
I'm working on their site for OE.
The name of the form should be: 2018 HRA
the field name should be : Did employee complete HRA for current year?
and the drop down list should consist of: Please make a selection, Yes, No
Yashau
Ref: CT-3043
- relates to
-
WT-11893
Eligibility rules are not case sensitive hence creating duplicate rules and giving error while adding fields to form
-
-
Closed
{"report":{"apdex":1,"isInitial":true,"journeyId":"d03ca804-e9cc-4cc9-8013-5dca04cbb0d8","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":796.5,"redirectCount":0,"resourceLoadedEnd":825.3000001907349,"resourceLoadedStart":142.69999980926514,"resourceTiming":[{"duration":172.30000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":142.69999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":142.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":315,"responseStart":0,"secureConnectionStart":0},{"duration":172.5,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":143,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":143,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":315.5,"responseStart":0,"secureConnectionStart":0},{"duration":172.70000076293945,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":143.19999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":143.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":315.9000005722046,"responseStart":0,"secureConnectionStart":0},{"duration":173.0999994277954,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":143.4000005722046,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":143.4000005722046,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":316.5,"responseStart":0,"secureConnectionStart":0},{"duration":173.60000038146973,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":143.69999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":143.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":317.30000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":223.10000038146973,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":143.80000019073486,"connectEnd":143.80000019073486,"connectStart":143.80000019073486,"domainLookupEnd":143.80000019073486,"domainLookupStart":143.80000019073486,"fetchStart":143.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":143.80000019073486,"responseEnd":366.9000005722046,"responseStart":366.9000005722046,"secureConnectionStart":143.80000019073486},{"duration":258.6000003814697,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":144,"connectEnd":144,"connectStart":144,"domainLookupEnd":144,"domainLookupStart":144,"fetchStart":144,"redirectEnd":0,"redirectStart":0,"requestStart":144,"responseEnd":402.6000003814697,"responseStart":402.6000003814697,"secureConnectionStart":144},{"duration":262.1000003814697,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":144.19999980926514,"connectEnd":144.19999980926514,"connectStart":144.19999980926514,"domainLookupEnd":144.19999980926514,"domainLookupStart":144.19999980926514,"fetchStart":144.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":144.19999980926514,"responseEnd":406.30000019073486,"responseStart":406.30000019073486,"secureConnectionStart":144.19999980926514},{"duration":262.3999996185303,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":144.4000005722046,"connectEnd":144.4000005722046,"connectStart":144.4000005722046,"domainLookupEnd":144.4000005722046,"domainLookupStart":144.4000005722046,"fetchStart":144.4000005722046,"redirectEnd":0,"redirectStart":0,"requestStart":144.4000005722046,"responseEnd":406.80000019073486,"responseStart":406.80000019073486,"secureConnectionStart":144.4000005722046},{"duration":262.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":144.60000038146973,"connectEnd":144.60000038146973,"connectStart":144.60000038146973,"domainLookupEnd":144.60000038146973,"domainLookupStart":144.60000038146973,"fetchStart":144.60000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":144.60000038146973,"responseEnd":407.30000019073486,"responseStart":407.30000019073486,"secureConnectionStart":144.60000038146973},{"duration":262.9000005722046,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":144.69999980926514,"connectEnd":144.69999980926514,"connectStart":144.69999980926514,"domainLookupEnd":144.69999980926514,"domainLookupStart":144.69999980926514,"fetchStart":144.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":144.69999980926514,"responseEnd":407.6000003814697,"responseStart":407.6000003814697,"secureConnectionStart":144.69999980926514},{"duration":262.9000005722046,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":145,"connectEnd":145,"connectStart":145,"domainLookupEnd":145,"domainLookupStart":145,"fetchStart":145,"redirectEnd":0,"redirectStart":0,"requestStart":145,"responseEnd":407.9000005722046,"responseStart":407.9000005722046,"secureConnectionStart":145},{"duration":368.3999996185303,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":145.10000038146973,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":145.10000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":513.5,"responseStart":0,"secureConnectionStart":0},{"duration":263.1000003814697,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/9b4bc78b7cc5c86b31ff012e5c329c28/shortcuts.js?context=issuenavigation&context=issueaction","startTime":145.30000019073486,"connectEnd":145.30000019073486,"connectStart":145.30000019073486,"domainLookupEnd":145.30000019073486,"domainLookupStart":145.30000019073486,"fetchStart":145.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":145.30000019073486,"responseEnd":408.4000005722046,"responseStart":408.4000005722046,"secureConnectionStart":145.30000019073486},{"duration":368.19999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":145.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":145.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":513.6999998092651,"responseStart":0,"secureConnectionStart":0},{"duration":263.3999996185303,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":145.60000038146973,"connectEnd":145.60000038146973,"connectStart":145.60000038146973,"domainLookupEnd":145.60000038146973,"domainLookupStart":145.60000038146973,"fetchStart":145.60000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":145.60000038146973,"responseEnd":409,"responseStart":409,"secureConnectionStart":145.60000038146973},{"duration":128.30000019073486,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":542.5,"connectEnd":542.5,"connectStart":542.5,"domainLookupEnd":542.5,"domainLookupStart":542.5,"fetchStart":542.5,"redirectEnd":0,"redirectStart":0,"requestStart":542.5,"responseEnd":670.8000001907349,"responseStart":670.8000001907349,"secureConnectionStart":542.5}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":11,"responseStart":137,"responseEnd":138,"domLoading":140,"domInteractive":862,"domContentLoadedEventStart":862,"domContentLoadedEventEnd":926,"domComplete":1055,"loadEventStart":1055,"loadEventEnd":1057,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"53a8ee897c6ba7","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":94,"dbReadsTimeInMs":13,"dbConnsTimeInMs":15,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Sheetal Bodhale (Inactive)
added a comment - Hi Yashau MacShate
Please find below 3C's of the issue,
Concern:Error Message when trying to build a custom form
Cause: We found that,there are duplicate generic eligibility rules.('All Status Rule').
That were causing issue while inserting data of newly added control.
Correction:We have renamed one of the rule to 'all status rule duplicate'.
and also corrected the field entries.Now you can add the control.
Please verify and also delete the duplicate rule as it is not in use. ['all status rule duplicate'.]
CC: Satya Samir Swapnil Pandhare Amit Kumawat
Thanks,
Sheetal Bodhale 
Ganesh, can you please check this?
Regards,
Satya Prakash
Cc: Swapnil Pandhare Samir