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  1. WORKTERRA
  2. WT-11884

Error Message when trying to build a custom form

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      CareerBuilder
    • Company:
      GFC
    • Module:
      BenAdmin
    • Severity:
      Simple

      Description

      Hello,
      The CE is working on a custom form for my client Gordon Flesch and after she drag and drop the drop down box over and she typed in the question and hit save I get these error messages.
      I'm working on their site for OE.

      The name of the form should be: 2018 HRA
      the field name should be : Did employee complete HRA for current year?

      and the drop down list should consist of: Please make a selection, Yes, No

      Yashau

      Ref: CT-3043

        Attachments

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        6. screenshot-1.png
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        7. screenshot-2.png
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        8. screenshot-3.png
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          Issue Links

            Activity

            Yashau.Macshate Yashau MacShate (Inactive) created issue -
            Hide
            satyap Satya added a comment -

            Ganesh, can you please check this?

            Regards,
            Satya Prakash

            Cc: Swapnil Pandhare Samir

            Show
            satyap Satya added a comment - Ganesh, can you please check this? Regards, Satya Prakash Cc: Swapnil Pandhare Samir
            satyap Satya made changes -
            Field Original Value New Value
            Assignee Satya [ ID10004 ] Ganesh Sadawarte [ ganesh.sadawarte ]
            Yashau.Macshate Yashau MacShate (Inactive) made changes -
            Attachment screenshot-1.png [ 66257 ]
            Yashau.Macshate Yashau MacShate (Inactive) made changes -
            Attachment screenshot-2.png [ 66258 ]
            Yashau.Macshate Yashau MacShate (Inactive) made changes -
            Description Hello,
             The CE is working on a custom form for my client Gordon Flesch and after she drag and drop the drop down box over and she typed in the question and hit save I get these error messages.
            I'm working on their site for OE.
             !image.png|thumbnail!
            The name of the form should be: 2018 HRA
            the field name should be : Did employee complete HRA for current year?
             !image.png|thumbnail!
            and the drop down list should consist of: Please make a selection, Yes, No
             !image.png|thumbnail!

            Yashau

            Ref: CT-3043
            Hello,
             The CE is working on a custom form for my client Gordon Flesch and after she drag and drop the drop down box over and she typed in the question and hit save I get these error messages.
            I'm working on their site for OE.
              !screenshot-1.png|thumbnail!
            The name of the form should be: 2018 HRA
            the field name should be : Did employee complete HRA for current year?
             !screenshot-2.png|thumbnail!
            and the drop down list should consist of: Please make a selection, Yes, No
             !image.png|thumbnail!

            Yashau

            Ref: CT-3043
            Yashau.Macshate Yashau MacShate (Inactive) made changes -
            Attachment screenshot-3.png [ 66259 ]
            Yashau.Macshate Yashau MacShate (Inactive) made changes -
            Description Hello,
             The CE is working on a custom form for my client Gordon Flesch and after she drag and drop the drop down box over and she typed in the question and hit save I get these error messages.
            I'm working on their site for OE.
              !screenshot-1.png|thumbnail!
            The name of the form should be: 2018 HRA
            the field name should be : Did employee complete HRA for current year?
             !screenshot-2.png|thumbnail!
            and the drop down list should consist of: Please make a selection, Yes, No
             !image.png|thumbnail!

            Yashau

            Ref: CT-3043
            Hello,
             The CE is working on a custom form for my client Gordon Flesch and after she drag and drop the drop down box over and she typed in the question and hit save I get these error messages.
            I'm working on their site for OE.
              !screenshot-1.png|thumbnail!
            The name of the form should be: 2018 HRA
            the field name should be : Did employee complete HRA for current year?
             !screenshot-2.png|thumbnail!
            and the drop down list should consist of: Please make a selection, Yes, No
             !image.png|thumbnail! !screenshot-3.png|thumbnail!
            Yashau

            Ref: CT-3043
            Yashau.Macshate Yashau MacShate (Inactive) made changes -
            Description Hello,
             The CE is working on a custom form for my client Gordon Flesch and after she drag and drop the drop down box over and she typed in the question and hit save I get these error messages.
            I'm working on their site for OE.
              !screenshot-1.png|thumbnail!
            The name of the form should be: 2018 HRA
            the field name should be : Did employee complete HRA for current year?
             !screenshot-2.png|thumbnail!
            and the drop down list should consist of: Please make a selection, Yes, No
             !image.png|thumbnail! !screenshot-3.png|thumbnail!
            Yashau

            Ref: CT-3043
            Hello,
             The CE is working on a custom form for my client Gordon Flesch and after she drag and drop the drop down box over and she typed in the question and hit save I get these error messages.
            I'm working on their site for OE.
              !screenshot-1.png|thumbnail!
            The name of the form should be: 2018 HRA
            the field name should be : Did employee complete HRA for current year?
             !screenshot-2.png|thumbnail!
            and the drop down list should consist of: Please make a selection, Yes, No
             !screenshot-3.png|thumbnail!
            Yashau

            Ref: CT-3043
            Hide
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

            CC-Satya

            Show
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - CC- Satya
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Assignee Ganesh Sadawarte [ ganesh.sadawarte ] Sheetal Bodhale [ sheetal.bodhale ]
            amit.kumawat Amit Kumawat (Inactive) made changes -
            Assignee Sheetal Bodhale [ sheetal.bodhale ] Amit Kumawat [ amit.kumawat ]
            amit.kumawat Amit Kumawat (Inactive) made changes -
            Dev Due Date 01/Nov/2017
            Developer Amit Kumawat [ amit.kumawat ]
            amit.kumawat Amit Kumawat (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            Hi Yashau MacShate

            Please find below 3C's of the issue,

            Concern:Error Message when trying to build a custom form

            Cause: We found that,there are duplicate generic eligibility rules.('All Status Rule').
            That were causing issue while inserting data of newly added control.

            Correction:We have renamed one of the rule to 'all status rule duplicate'.
            and also corrected the field entries.Now you can add the control.

            Please verify and also delete the duplicate rule as it is not in use.['all status rule duplicate'.]

            CC:SatyaSamirSwapnil PandhareAmit Kumawat

            Thanks,
            Sheetal Bodhale

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - Hi Yashau MacShate Please find below 3C's of the issue, Concern:Error Message when trying to build a custom form Cause: We found that,there are duplicate generic eligibility rules.('All Status Rule'). That were causing issue while inserting data of newly added control. Correction:We have renamed one of the rule to 'all status rule duplicate'. and also corrected the field entries.Now you can add the control. Please verify and also delete the duplicate rule as it is not in use. ['all status rule duplicate'.] CC: Satya Samir Swapnil Pandhare Amit Kumawat Thanks, Sheetal Bodhale
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Assignee Amit Kumawat [ amit.kumawat ] Yashau MacShate [ yashau.macshate ]
            Resolution Fixed [ 1 ]
            Status Open [ 1 ] Resolved [ 5 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 2h [ 7200 ]
            Worklog Id 88140 [ 88140 ]
            amit.kumawat Amit Kumawat (Inactive) made changes -
            Time Spent 2h [ 7200 ] 6h [ 21600 ]
            Worklog Id 88162 [ 88162 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 31/Oct/17 11:01 PM
            • Time Spent:
              2h
               

              Discussion with Amit
              Data correction on both hspl and main company
              Testing on hspl

            amit.kumawat Amit Kumawat (Inactive) logged work - 31/Oct/17 11:26 PM
            • Time Spent:
              4h
               

              Analysis on issue
              Discussion with Sheetal
              Data correction with Sheetal
              Testing on HSPL company

            jyoti.mayne Jyoti Mayne made changes -
            Link This issue relates to WT-11893 [ WT-11893 ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            Transition Time In Source Status Execution Times
            Amit Kumawat (Inactive) made transition -
            Open In Progress
            8h 31m 1
            Sheetal Bodhale (Inactive) made transition -
            In Progress Open
            4h 3m 1
            Sheetal Bodhale (Inactive) made transition -
            Open Resolved
            15s 1

              People

              Assignee:
              Yashau.Macshate Yashau MacShate (Inactive)
              Reporter:
              Yashau.Macshate Yashau MacShate (Inactive)
              Developer:
              Amit Kumawat (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 6h
                  6h