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  1. WORKTERRA
  2. WT-12063

Custom Form Save not working on IE Browser

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Support
    • Company:
      The Packard Companies
    • Item State:
      Production Complete - Closed
    • Browser:
      IE 11
    • Sprint:
      WT- Sprint 43
    • Dev Estimates:
      8
    • QA Estimates:
      4

      Description

      Hello,

      I was building a custom form for The Packard Companies in production and was trying to adjust the length of the fields in Tools. The page would allow me to edit but when I selected applied there was no save.

      I logged into edge browser and it works fine and I corrected the form lengths on this client to ensure it appears properly. It appears to only be an issue in IE Browser. Please look into and advise once resolved.

      Thanks,
      Jackie

        Attachments

        1. 12063_Test cases.xls
          20 kB
          Sanjana Jadhav
        2. Custom form.jpg
          126 kB
          Priya Handepatil
        3. Custom Form saved.jpg
          128 kB
          Priya Handepatil
        4. Custom Form With Employee.jpg
          128 kB
          Priya Handepatil
        5. Employee login.jpg
          148 kB
          Priya Handepatil
        6. Emplyee login.jpg
          154 kB
          Priya Handepatil
        7. Exising Form.jpg
          211 kB
          Priya Handepatil
        8. Packard - design system form.png
          266 kB
          WT-Admin
        9. Partner Login.jpg
          131 kB
          Priya Handepatil
        10. WT-12063 Developer Test Cases.xls
          10 kB
          Niteen Surwase

          Issue Links

          is cloned by

          Bug - A problem which impairs or prevents the functions of the product. NF-5863 UiRefresh - Custom Form Save not working on IE Browser

          • Medium - Has the potential to affect progress.
          • Rejected

            Activity

              People

              Assignee:
              jackie.sivigny Jackie Sivigny (Inactive)
              Reporter:
              jackie.sivigny Jackie Sivigny (Inactive)
              Developer:
              Niteen Surwase (Inactive)
              QA:
              Sanjana Jadhav (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Dates

                Created:
                Updated:
                Dev Due Date:
                Pre-Prod Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 24h
                  24h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 21.85h Time Not Required
                  21.85h