WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-12063

Custom Form Save not working on IE Browser

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Support
    • Company:
      The Packard Companies
    • Item State:
      Production Complete - Closed
    • Browser:
      IE 11
    • Sprint:
      WT- Sprint 43

      Description

      Hello,

      I was building a custom form for The Packard Companies in production and was trying to adjust the length of the fields in Tools. The page would allow me to edit but when I selected applied there was no save.

      I logged into edge browser and it works fine and I corrected the form lengths on this client to ensure it appears properly. It appears to only be an issue in IE Browser. Please look into and advise once resolved.

      Thanks,
      Jackie

        Attachments

        1. 12063_Test cases.xls
          20 kB
        2. Custom form.jpg
          Custom form.jpg
          126 kB
        3. Custom Form saved.jpg
          Custom Form saved.jpg
          128 kB
        4. Custom Form With Employee.jpg
          Custom Form With Employee.jpg
          128 kB
        5. Employee login.jpg
          Employee login.jpg
          148 kB
        6. Emplyee login.jpg
          Emplyee login.jpg
          154 kB
        7. Exising Form.jpg
          Exising Form.jpg
          211 kB
        8. Packard - design system form.png
          Packard - design system form.png
          266 kB
        9. Partner Login.jpg
          Partner Login.jpg
          131 kB
        10. WT-12063 Developer Test Cases.xls
          10 kB

          Issue Links

          is cloned by

          Bug - A problem which impairs or prevents the functions of the product. NF-5863 UiRefresh - Custom Form Save not working on IE Browser

          • Medium - Has the potential to affect progress.
          • Rejected

            Activity

            Ascending order - Click to sort in descending order
            8 older comments
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Hi,

            Please refer attached test cases:
            12063_Test cases.xls

            Thanks,
            Sanjana Jadhav

            CC: Prasad Pise Hrishikesh Deshpande Sachin Hingole Rakesh Roy

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Hi, Please refer attached test cases: 12063_Test cases.xls Thanks, Sanjana Jadhav CC: Prasad Pise Hrishikesh Deshpande Sachin Hingole Rakesh Roy
            Hide
            Permalink
            niteen.surwase Niteen Surwase (Inactive) added a comment -

            Hi Sanjana Jadhav

            Changes done for the IE issue for Paragraph control. Please find developer test cases in WT-12063 Developer Test Cases.xls.

            Thanks,
            Niteen S.
            CC: Swapnil Pandhare Satya Hrishikesh Deshpande

            Show
            niteen.surwase Niteen Surwase (Inactive) added a comment - Hi Sanjana Jadhav Changes done for the IE issue for Paragraph control. Please find developer test cases in WT-12063 Developer Test Cases.xls . Thanks, Niteen S. CC: Swapnil Pandhare Satya Hrishikesh Deshpande
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Hi Niteen Surwase

            Verified on LB.
            Company: For QA FDU For HSPL

            Verified below scenarios:
            1.Added new custom form
            2.Added different fields and change width as small, Medium, Large and full.
            3.Tried to change width when No Space available to place control in row.
            4.Verified delete functionality after field width changes
            5.Verified drag and drop field function from one row to another
            6.Verified form using employee login
            Verified for all following fields:
            1.Text box 2.Text area 3.List box 4.Check box 5.Radio group 6.Label 7.Signature 8.Number 9.Phone number 10.Postal code 11.Date 12.Mapped fields 13.SSN 14.Price 15.Image 16.Video 17.HTML Text editor 18.Maps 19.Drop down list

            Working properly.
            Ready for stage.

            Thanks,
            Sanjana Jadhav

            CC: Prasad Pise Rakesh Roy Hrishikesh Deshpande

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Hi Niteen Surwase Verified on LB. Company: For QA FDU For HSPL Verified below scenarios: 1.Added new custom form 2.Added different fields and change width as small, Medium, Large and full. 3.Tried to change width when No Space available to place control in row. 4.Verified delete functionality after field width changes 5.Verified drag and drop field function from one row to another 6.Verified form using employee login Verified for all following fields: 1.Text box 2.Text area 3.List box 4.Check box 5.Radio group 6.Label 7.Signature 8.Number 9.Phone number 10.Postal code 11.Date 12.Mapped fields 13.SSN 14.Price 15.Image 16.Video 17.HTML Text editor 18.Maps 19.Drop down list Working properly. Ready for stage. Thanks, Sanjana Jadhav CC: Prasad Pise Rakesh Roy Hrishikesh Deshpande
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Verified on Stage.
            Company: City of Denton For HSPL
            Browser: IE 11

            Verified below scenarios:
            1.Added new custom form
            2.Added different fields and change width as small, Medium, Large and full.
            3.Tried to change width when No Space available to place control in row.
            4.Verified delete functionality after field width changes
            5.Verified drag and drop field function from one row to another
            6.Verified form using employee login

            Working properly.
            Ready for Production.

            Thanks,
            Sanjana Jadhav

            CC: Prasad Pise Hrishikesh Deshpande Sachin Hingole Rakesh Roy

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on Stage. Company: City of Denton For HSPL Browser: IE 11 Verified below scenarios: 1.Added new custom form 2.Added different fields and change width as small, Medium, Large and full. 3.Tried to change width when No Space available to place control in row. 4.Verified delete functionality after field width changes 5.Verified drag and drop field function from one row to another 6.Verified form using employee login Working properly. Ready for Production. Thanks, Sanjana Jadhav CC: Prasad Pise Hrishikesh Deshpande Sachin Hingole Rakesh Roy
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Verified on Production.
            Company: Austin For HSPL
            Browser: IE 11

            Verified below scenarios:
            1.Added new custom form
            2.Added different fields and change width as small, Medium, Large and full.
            3.Tried to change width when No Space available to place control in row.
            4.Verified delete functionality after field width changes
            5.Verified drag and drop field function from one row to another
            6.Verified form using employee login

            Working properly.

            Thanks,
            Sanjana Jadhav

            CC: Prasad Pise Hrishikesh Deshpande Sachin Hingole Rakesh Roy

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on Production. Company: Austin For HSPL Browser: IE 11 Verified below scenarios: 1.Added new custom form 2.Added different fields and change width as small, Medium, Large and full. 3.Tried to change width when No Space available to place control in row. 4.Verified delete functionality after field width changes 5.Verified drag and drop field function from one row to another 6.Verified form using employee login Working properly. Thanks, Sanjana Jadhav CC: Prasad Pise Hrishikesh Deshpande Sachin Hingole Rakesh Roy

              People

              Assignee:
              jackie.sivigny Jackie Sivigny (Inactive)
              Reporter:
              jackie.sivigny Jackie Sivigny (Inactive)
              Developer:
              Niteen Surwase (Inactive)
              QA:
              Sanjana Jadhav (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Dates

                Created:
                Updated:
                Dev Due Date:
                Pre-Prod Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 24h
                  24h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 21.85h Time Not Required
                  21.85h