[WT-12063] Custom Form Save not working on IE Browser - Workterra Jira

Details

Type: Bug
Status: Closed
Priority: Medium
Resolution: Unresolved
Affects Version/s: None
Fix Version/s: None
Component/s: None
Labels:
- Form_Builder

Environment:

Production
Bug Severity:
Medium
Module:
BenAdmin - EDS
Reported by:
Support
Company:
The Packard Companies
Item State:
Production Complete - Closed
Browser:

IE 11
Sprint:
WT- Sprint 43

Dev Estimates:
8
QA Estimates:
4

Description

Hello,

I was building a custom form for The Packard Companies in production and was trying to adjust the length of the fields in Tools. The page would allow me to edit but when I selected applied there was no save.

I logged into edge browser and it works fine and I corrected the form lengths on this client to ensure it appears properly. It appears to only be an issue in IE Browser. Please look into and advise once resolved.

Thanks,
Jackie

Attachments

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Attachments

12063_Test cases.xls
20 kB
24/Jan/18 09:57 AM
Custom form.jpg
126 kB
10/Nov/17 07:47 AM
Custom Form saved.jpg
128 kB
10/Nov/17 07:47 AM
Custom Form With Employee.jpg
128 kB
10/Nov/17 07:47 AM
Employee login.jpg
148 kB
10/Nov/17 07:47 AM
Emplyee login.jpg
154 kB
10/Nov/17 07:47 AM
Exising Form.jpg
211 kB
10/Nov/17 07:47 AM
Packard - design system form.png
266 kB
16/Nov/17 07:23 PM
Partner Login.jpg
131 kB
10/Nov/17 07:47 AM
WT-12063 Developer Test Cases.xls
10 kB
25/Jan/18 02:57 AM

Issue Links

is cloned by

NF-5863 UiRefresh - Custom Form Save not working on IE Browser

Rejected

Activity

Ascending order - Click to sort in descending order

Jackie Sivigny (Inactive) created issue - 09/Nov/17 06:17 PM

Prashant Samal (Inactive) made changes - 09/Nov/17 07:46 PM

Field	Original Value	New Value
Assignee	Satya [ ID10004 ]	Prashant Samal [ prashant.samal ]

Prashant Samal (Inactive) made changes - 09/Nov/17 08:05 PM

Assignee

Prashant Samal [ prashant.samal ]

Jackie Sivigny [ jackie.sivigny ]

Prashant Samal (Inactive) made changes - 09/Nov/17 11:38 PM

Remaining Estimate		0h [ 0 ]
Time Spent		1h [ 3600 ]
Worklog Id		90031 [ 90031 ]

Gaurav Sodani (Inactive) made changes - 10/Nov/17 05:01 AM

Assignee

Jackie Sivigny [ jackie.sivigny ]

Prasad Pise [ prasadp ]

Sachin Hingole (Inactive) made changes - 10/Nov/17 06:05 AM

Assignee

Prasad Pise [ prasadp ]

Priya Handepatil [ priya.handepatil ]

Priya Handepatil (Inactive) made changes - 10/Nov/17 07:47 AM

Attachment

Custom Form saved.jpg [ 67405 ]

Priya Handepatil (Inactive) made changes - 10/Nov/17 07:47 AM

Attachment

Custom Form With Employee.jpg [ 67406 ]

Priya Handepatil (Inactive) made changes - 10/Nov/17 07:47 AM

Attachment

Emplyee login.jpg [ 67408 ]

Priya Handepatil (Inactive) made changes - 10/Nov/17 07:47 AM

Attachment

Custom form.jpg [ 67407 ]

Priya Handepatil (Inactive) made changes - 10/Nov/17 07:47 AM

Attachment

Partner Login.jpg [ 67409 ]

Priya Handepatil (Inactive) made changes - 10/Nov/17 07:47 AM

Attachment

Employee login.jpg [ 67410 ]

Priya Handepatil (Inactive) made changes - 10/Nov/17 07:47 AM

Attachment

Exising Form.jpg [ 67411 ]

Priya Handepatil (Inactive) made changes - 10/Nov/17 08:05 AM

Time Spent	1h [ 3600 ]	2h [ 7200 ]
Worklog Id		90083 [ 90083 ]

Akash Thakur (Inactive) made changes - 10/Nov/17 08:58 AM

Time Spent	2h [ 7200 ]	3h [ 10800 ]
Worklog Id		90087 [ 90087 ]

Priya Handepatil (Inactive) made changes - 10/Nov/17 12:45 PM

Assignee

Priya Handepatil [ priya.handepatil ]

Jackie Sivigny [ jackie.sivigny ]

Gaurav Sodani (Inactive) made changes - 13/Nov/17 11:42 AM

Root Cause		Intended Functionality [ 18446 ]
Original Estimate		0h [ 0 ]

Satya made changes - 16/Nov/17 07:23 PM

Attachment

Packard - design system form.png [ 67910 ]

Satya made changes - 16/Nov/17 07:30 PM

Assignee

Jackie Sivigny [ jackie.sivigny ]

Niteen Surwase [ niteen.surwase ]

Satya made changes - 16/Nov/17 11:59 PM

Assignee

Niteen Surwase [ niteen.surwase ]

Swapnil Pandhare [ swapnil.pandhare ]

Swapnil Pandhare (Inactive) made changes - 17/Nov/17 05:58 AM

Assignee

Swapnil Pandhare [ swapnil.pandhare ]

Sheetal Bodhale [ sheetal.bodhale ]

Sheetal Bodhale (Inactive) made changes - 17/Nov/17 12:32 PM

Status

Open [ 1 ]

In Development [ 10007 ]

Sheetal Bodhale (Inactive) made changes - 17/Nov/17 12:32 PM

Item State

Parent values: Development(10200)Level 1 values: In Analysis(10204)

Gaurav Sodani (Inactive) made changes - 20/Nov/17 10:13 AM

Item State

Parent values: Development(10200)Level 1 values: In Analysis(10204)

Parent values: Development(10200)Level 1 values: On Hold(10207)

Sheetal Bodhale (Inactive) made changes - 20/Nov/17 01:23 PM

Time Spent	3h [ 10800 ]	4h [ 14400 ]
Worklog Id		91661 [ 91661 ]

Sheetal Bodhale (Inactive) made changes - 21/Nov/17 12:33 PM

Time Spent	4h [ 14400 ]	9h [ 32400 ]
Worklog Id		91880 [ 91880 ]

Gaurav Sodani (Inactive) made changes - 21/Nov/17 06:11 PM

Approval status

Need approval for development [ 18452 ]

Gaurav Sodani (Inactive) made changes - 12/Dec/17 06:50 AM

Deployment Approval

Need approval for development [ 18452 ]

Satya made changes - 12/Jan/18 09:02 AM

Module

Parent values: BenAdmin(10100)

Parent values: BenAdmin(10100)Level 1 values: EDS(10108)

Hrishikesh Deshpande (Inactive) made changes - 15/Jan/18 11:48 AM

QA		Sanjana Jadhav [ sanjana.jadhav ]
QA Estimates		4

Gaurav Sodani (Inactive) made changes - 19/Jan/18 11:12 AM

Sprint

WT- Sprint 43 [ 98 ]

Swapnil Pandhare (Inactive) made changes - 22/Jan/18 07:36 AM

Assignee

Sheetal Bodhale [ sheetal.bodhale ]

Niteen Surwase [ niteen.surwase ]

Sheetal Bodhale (Inactive) made changes - 22/Jan/18 09:10 AM

Time Spent	9h [ 32400 ]	9.25h [ 33300 ]
Worklog Id		101262 [ 101262 ]

Niteen Surwase (Inactive) made changes - 22/Jan/18 09:15 AM

Dev Due Date		24/Jan/2018
Dev Estimates		15
Developer		Niteen Surwase [ niteen.surwase ]
Item State	Parent values: Development(10200)Level 1 values: On Hold(10207)	Parent values: Development(10200)Level 1 values: In Progress(10206)
Original Estimate	0h [ 0 ]	24h [ 86400 ]

Niteen Surwase (Inactive) made changes - 22/Jan/18 11:48 AM

Dev Estimates

Niteen Surwase (Inactive) made changes - 22/Jan/18 11:58 AM

Dev Estimates

Sanjana Jadhav (Inactive) made changes - 24/Jan/18 09:57 AM

Attachment

12063_Test cases.xls [ 72279 ]

Sanjana Jadhav (Inactive) made changes - 24/Jan/18 09:58 AM

Time Spent	9.25h [ 33300 ]	11.45h [ 41220 ]
Worklog Id		101783 [ 101783 ]

Khandu Kshirsagar (Inactive) made changes - 24/Jan/18 10:15 AM

Item State

Parent values: Development(10200)Level 1 values: In Progress(10206)

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Niteen Surwase (Inactive) made changes - 25/Jan/18 02:56 AM

Attachment

WT-12063 Test Cases.xls [ 72339 ]

Niteen Surwase (Inactive) made changes - 25/Jan/18 02:57 AM

Attachment

WT-12063 Test Cases.xls [ 72339 ]

Niteen Surwase (Inactive) made changes - 25/Jan/18 02:57 AM

Attachment

WT-12063 Developer Test Cases.xls [ 72340 ]

Niteen Surwase (Inactive) made changes - 25/Jan/18 09:11 AM

Time Spent	11.45h [ 41220 ]	13.45h [ 48420 ]
Worklog Id		101985 [ 101985 ]

Niteen Surwase (Inactive) made changes - 25/Jan/18 09:12 AM

Time Spent	13.45h [ 48420 ]	15.45h [ 55620 ]
Worklog Id		101986 [ 101986 ]

Niteen Surwase (Inactive) made changes - 25/Jan/18 09:13 AM

Time Spent	15.45h [ 55620 ]	17.45h [ 62820 ]
Worklog Id		101987 [ 101987 ]

Niteen Surwase (Inactive) made changes - 25/Jan/18 09:16 AM

Assignee

Niteen Surwase [ niteen.surwase ]

Sanjana Jadhav [ sanjana.jadhav ]

Sanjana Jadhav (Inactive) made changes - 25/Jan/18 12:36 PM

Item State

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Parent values: LB QA(10201)Level 1 values: In Testing(10210)

Sanjana Jadhav (Inactive) made changes - 25/Jan/18 12:36 PM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

Sanjana Jadhav (Inactive) made changes - 29/Jan/18 02:19 PM

Item State

Parent values: LB QA(10201)Level 1 values: In Testing(10210)

Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)

Sanjana Jadhav (Inactive) made changes - 29/Jan/18 02:19 PM

Time Spent	17.45h [ 62820 ]	19.15h [ 68940 ]
Worklog Id		102374 [ 102374 ]

Khandu Kshirsagar (Inactive) made changes - 02/Feb/18 04:54 AM

Item State

Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Sanjana Jadhav (Inactive) made changes - 02/Feb/18 05:12 AM

Item State

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Parent values: Stage QA(10202)Level 1 values: In Testing(10214)

Sanjana Jadhav (Inactive) made changes - 02/Feb/18 05:12 AM

Status

Local Testing [ 10200 ]

Stage Testing [ 10201 ]

Sanjana Jadhav (Inactive) made changes - 02/Feb/18 06:30 AM

Item State

Parent values: Stage QA(10202)Level 1 values: In Testing(10214)

Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)

Sanjana Jadhav (Inactive) made changes - 02/Feb/18 06:32 AM

Time Spent	19.15h [ 68940 ]	20.65h [ 74340 ]
Worklog Id		103191 [ 103191 ]

Sanjana Jadhav (Inactive) made changes - 02/Feb/18 06:41 AM

Stage Due Date

2/Feb/18 [ 2018-02-02 ]

Niteen Surwase (Inactive) made changes - 05/Feb/18 06:27 AM

Link

This issue is cloned by ~~WT-13270~~ [ ~~WT-13270~~ ]

Rakesh Roy (Inactive) made changes - 06/Feb/18 09:17 AM

Labels

Form_Builder

Khandu Kshirsagar (Inactive) made changes - 13/Feb/18 05:39 AM

Item State

Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Sanjana Jadhav (Inactive) made changes - 13/Feb/18 11:41 AM

Item State

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Parent values: Production QA(10203)Level 1 values: In Testing(10218)

Sanjana Jadhav (Inactive) made changes - 13/Feb/18 12:46 PM

Item State

Parent values: Production QA(10203)Level 1 values: In Testing(10218)

Parent values: Production Complete(10222)Level 1 values: Closed(10223)

Sanjana Jadhav (Inactive) made changes - 13/Feb/18 12:46 PM

Status

Stage Testing [ 10201 ]

Production Testing [ 10202 ]

Sanjana Jadhav (Inactive) made changes - 13/Feb/18 12:46 PM

Assignee

Sanjana Jadhav [ sanjana.jadhav ]

Jackie Sivigny [ jackie.sivigny ]

Sanjana Jadhav (Inactive) made changes - 13/Feb/18 12:47 PM

Time Spent	20.65h [ 74340 ]	21.85h [ 78660 ]
Worklog Id		104393 [ 104393 ]

Sanjana Jadhav (Inactive) made changes - 13/Feb/18 12:47 PM

Resolution		Done [ 10000 ]
Status	Production Testing [ 10202 ]	Production Complete [ 10028 ]

Sanjana Jadhav (Inactive) made changes - 13/Feb/18 12:47 PM

Resolution	Done [ 10000 ]
Status	Production Complete [ 10028 ]	Closed [ 6 ]

People

Assignee:: Jackie Sivigny (Inactive)

Reporter:: Jackie Sivigny (Inactive)

Developer:: Niteen Surwase (Inactive)

QA:: Sanjana Jadhav (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 10 Start watching this issue

Dates

Created:: 09/Nov/17 06:17 PM

Updated:: 13/Feb/18 12:47 PM

Dev Due Date:: 24/Jan/2018

Pre-Prod Due Date:: 02/Feb/2018

Time Tracking

Estimated:

24h

Remaining:

Logged:

21.85h