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  1. WORKTERRA
  2. WT-12063

Custom Form Save not working on IE Browser

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Support
    • Company:
      The Packard Companies
    • Item State:
      Production Complete - Closed
    • Browser:
      IE 11
    • Sprint:
      WT- Sprint 43

      Description

      Hello,

      I was building a custom form for The Packard Companies in production and was trying to adjust the length of the fields in Tools. The page would allow me to edit but when I selected applied there was no save.

      I logged into edge browser and it works fine and I corrected the form lengths on this client to ensure it appears properly. It appears to only be an issue in IE Browser. Please look into and advise once resolved.

      Thanks,
      Jackie

        Attachments

        1. 12063_Test cases.xls
          20 kB
        2. Custom form.jpg
          Custom form.jpg
          126 kB
        3. Custom Form saved.jpg
          Custom Form saved.jpg
          128 kB
        4. Custom Form With Employee.jpg
          Custom Form With Employee.jpg
          128 kB
        5. Employee login.jpg
          Employee login.jpg
          148 kB
        6. Emplyee login.jpg
          Emplyee login.jpg
          154 kB
        7. Exising Form.jpg
          Exising Form.jpg
          211 kB
        8. Packard - design system form.png
          Packard - design system form.png
          266 kB
        9. Partner Login.jpg
          Partner Login.jpg
          131 kB
        10. WT-12063 Developer Test Cases.xls
          10 kB

          Issue Links

            Activity

            Prashant.samal Prashant Samal (Inactive) logged work - 09/Nov/17 12:38 PM
            • Time Spent:
              1h
               
              <No comment>
            priya.handepatil Priya Handepatil (Inactive) logged work - 10/Nov/17 08:04 AM
            • Time Spent:
              1h
               

              Analysis
              Company Restore On production
              Internal communications
              Testing
              Screenshots
              Jira updates

            akash.thakur Akash Thakur (Inactive) logged work - 10/Nov/17 08:58 AM
            • Time Spent:
              1h
               

              testing cross browsers

            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 18/Nov/17 12:32 AM
            • Time Spent:
              5h
               

              Issue repro
              code fix
              discussion with swapnil
              updated 3C's

            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 21/Nov/17 01:23 AM
            • Time Spent:
              1h
               

              Analysis with Amit

            niteen.surwase Niteen Surwase (Inactive) logged work - 22/Jan/18 05:00 PM
            • Time Spent:
              2h
               

              Analysis for Issue.
              Technical Discussion with Swapnil and Sheetal
              Debugging for issue

            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 22/Jan/18 09:10 PM
            • Time Spent:
              0.25h
               

              Internal discussion with Niteen

            niteen.surwase Niteen Surwase (Inactive) logged work - 23/Jan/18 05:00 PM
            • Time Spent:
              2h
               

              Code Changes
              Full length Unit Testing
              Discussion with Swapnil

            sanjana.jadhav Sanjana Jadhav (Inactive) logged work - 24/Jan/18 09:58 AM
            • Time Spent:
              2.2h
               

              Analysis
              Test case writing

            niteen.surwase Niteen Surwase (Inactive) logged work - 24/Jan/18 05:00 PM
            • Time Spent:
              2h
               

              Unit Testing (Test Cases)
              Code Check-ins

            sanjana.jadhav Sanjana Jadhav (Inactive) logged work - 29/Jan/18 02:19 PM
            • Time Spent:
              1.7h
               

              Testing
              Jira update

            sanjana.jadhav Sanjana Jadhav (Inactive) logged work - 03/Feb/18 06:32 AM
            • Time Spent:
              1.5h
               

              Verified on stage

            sanjana.jadhav Sanjana Jadhav (Inactive) logged work - 13/Feb/18 12:47 PM
            • Time Spent:
              1.2h
               

              Verified on production

              People

              Assignee:
              jackie.sivigny Jackie Sivigny (Inactive)
              Reporter:
              jackie.sivigny Jackie Sivigny (Inactive)
              Developer:
              Niteen Surwase (Inactive)
              QA:
              Sanjana Jadhav (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Dates

                Created:
                Updated:
                Dev Due Date:
                Pre-Prod Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 24h
                  24h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 21.85h Time Not Required
                  21.85h