Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-12092

University Heath - Server Error on EE Record

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: High
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      White Label
    • Company:
      University Health
    • Item State:
      Development - On Hold
    • Reported by Customer:
      HUB

      Description

      Please see the record of Chataignier Boult. When saving the EE demographics we are getting a server error. We are also getting an error when trying to enroll in the Accident Gold plan.

      Please advise

        Attachments

          Activity

          aditya.vishwakarma Aditya Vishwakarma (Inactive) logged work - 13/Nov/17 01:45 PM
          • Time Spent:
            2.5h
             

            -Analysis
            -Client Reply
            -Internal Discussion

          jyoti.mayne Jyoti Mayne logged work - 13/Nov/17 03:50 PM
          • Time Spent:
            0.5h
             

            analysis and discussion

          snehal.shabade Snehal Shabade (Inactive) logged work - 13/Nov/17 04:24 PM
          • Time Spent:
            6h
             

            Discussion with avnish,
            analysis issue on production (Hspl copy),
            analysis data on production for:
            Duplicate coverage,
            Coverage entry missing for enrollment,
            tried to repro issue on hspl,
            discussion with jyoti and aditya related to duplicate child issue on beneficiary page,

          aditya.vishwakarma Aditya Vishwakarma (Inactive) logged work - 14/Nov/17 03:00 PM
          • Time Spent:
            4.5h
             
            • Analysis
            • Discussion
            • Client Communication
          jyoti.mayne Jyoti Mayne logged work - 14/Nov/17 04:12 PM
          • Time Spent:
            1h
             

            data scanning analysis
            discussion with Aditya and Gaurav

          snehal.shabade Snehal Shabade (Inactive) logged work - 14/Nov/17 04:29 PM
          • Time Spent:
            4h
             

            Scanning EE for duplicate coverage and entry missing in coverage table,
            discussion with aditya and jyoti on scanned EE,
            discussion with avnish related to issue repro ,
            tried to issue repro.

          aditya.vishwakarma Aditya Vishwakarma (Inactive) logged work - 15/Nov/17 01:27 PM
          • Time Spent:
            0.5h
             
            • Analysis
            • Client Communcation
          aditya.vishwakarma Aditya Vishwakarma (Inactive) logged work - 16/Nov/17 10:38 AM
          • Time Spent:
            5.5h
             

            -Analysis
            -Client reply

          snehal.shabade Snehal Shabade (Inactive) logged work - 16/Nov/17 04:20 PM
          • Time Spent:
            0.5h
             

            Discussion with aditya related scenario tested on hspl

          santosh.balid Santosh Balid (Inactive) logged work - 17/Nov/17 01:04 PM
          • Time Spent:
            1.5h
             

            UHS - Chubb Accident Problem for Employee Chataignier Boult [SSN-439397071]

          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) logged work - 11/Jan/18 12:30 PM
          • Time Spent:
            0.5h
             
            <No comment>

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 0h
                0h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 27h
                27h