Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Report
    • Reported by:
      Client
    • Company:
      City of SeaTac
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 41

      Description

      Hi,

      Per the client:

      Can you please assist with some issues on the COST December invoice? Please see the attached pre-bill.

      The EHCW fee is showing as $76.63. This is incorrect. The fee should be $41.63.

      The EHCW fee for $41.63 is also being credited back for terminated employees. This should not be occurring either. These adjustments should be removed.

      The only change that was made to the EHCW fee is the date was extended from 12/31/17 to 12/31/18.- Please see the first attached screen print.

      Do I have to add a new rate for 2018?

      Then, I extended and recalculated in the SA tool box. The rate is showing as $41.63 in the tool box. Please see second attached screen print.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

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            Hide
            jyoti.agrawal Jyoti Agrawal (Inactive) added a comment -

            Hi Kira Hamilton,

            Below are updates :-
            Issue 1(The EHCW fee is showing as $76.63):
            This is a script issue. Invoice is considering current as well as extended rate.
            We will be creating new bug ticket to give fix for this.
            For now we have done script correction in City of SeaTac. Please regenerate December invoice to get correct cost $41.63.

            Issue 2 (The EHCW fee for $41.63 is also being credited back for terminated employees):
            As per data in tables invoice is pulling correct adjustments. For employees getting adjustments, rate 'EHCW 2017/2018' was active from 4/1/2017 and has been termed as never effective by '3/31/17'. Hence, adjustments are appearing back from April.

            We will ask enrollment team to look into this

            Hi Jyoti Mayne, could you please check Issue 2.

            Thanks,
            Jyoti Agrawal

            cc:Prasanna Karlekar,Gaurav Sodani

            Show
            jyoti.agrawal Jyoti Agrawal (Inactive) added a comment - Hi Kira Hamilton , Below are updates :- Issue 1(The EHCW fee is showing as $76.63): This is a script issue. Invoice is considering current as well as extended rate. We will be creating new bug ticket to give fix for this. For now we have done script correction in City of SeaTac. Please regenerate December invoice to get correct cost $41.63. Issue 2 (The EHCW fee for $41.63 is also being credited back for terminated employees): As per data in tables invoice is pulling correct adjustments. For employees getting adjustments, rate 'EHCW 2017/2018' was active from 4/1/2017 and has been termed as never effective by '3/31/17'. Hence, adjustments are appearing back from April. We will ask enrollment team to look into this Hi Jyoti Mayne , could you please check Issue 2. Thanks, Jyoti Agrawal cc: Prasanna Karlekar , Gaurav Sodani
            Hide
            jyoti.agrawal Jyoti Agrawal (Inactive) added a comment -

            As per discussion, deleting a newly created bug JIRA for this and converting this JIRA to bug.
            We will be giving code fix in this JIRA itself.

            cc:Gaurav Sodani

            Show
            jyoti.agrawal Jyoti Agrawal (Inactive) added a comment - As per discussion, deleting a newly created bug JIRA for this and converting this JIRA to bug. We will be giving code fix in this JIRA itself. cc: Gaurav Sodani
            Hide
            abhilash.warkari Abhilash Warkari (Inactive) added a comment -

            Hi All,

            We are working on this.
            As per discussion Corrections will be done 11/21/2017 IST.

            Regards,
            Abhilash Warkari

            CC : Jyoti Mayne, Gaurav Sodani, Jyoti Agrawal

            Show
            abhilash.warkari Abhilash Warkari (Inactive) added a comment - Hi All, We are working on this. As per discussion Corrections will be done 11/21/2017 IST. Regards, Abhilash Warkari CC : Jyoti Mayne , Gaurav Sodani , Jyoti Agrawal
            Hide
            Kira.Hamilton Kira Hamilton (Inactive) added a comment - - edited

            Hello,

            For clarification, will Issue 2 be resolved by tomorrow November 21?

            Also, per the client, "if you refer back to WT-11058, you will see that the April terms were not correct. They occurred as a result of updating a user defined field in error when the employees were already terminated. There should be no credits."

            Thank you,
            Kira Hamilton
            Debbie Kulling

            Show
            Kira.Hamilton Kira Hamilton (Inactive) added a comment - - edited Hello, For clarification, will Issue 2 be resolved by tomorrow November 21? Also, per the client, "if you refer back to WT-11058 , you will see that the April terms were not correct. They occurred as a result of updating a user defined field in error when the employees were already terminated. There should be no credits." Thank you, Kira Hamilton Debbie Kulling
            Hide
            jyoti.mayne Jyoti Mayne added a comment - - edited

            Hi Kira Hamilton,

            Please find updates for Point #2.

            Concern: The EHCW fee for $41.63 is also being credited back for terminated employees

            Cause: EE 'MARGARITA FLORES' was having correct rate before rate recalculation of date time 2017-11-16 12:03:10.300.
            Initially EE was terminated with 9/30/17 effective date on 0/6/2017 11:43:25. Again on 09/07/2017 06:08:18 datetime, his effective date changed from 9/30/17 to 4/1/2017. So he is terminated with effective 4/1/17.
            Due to 2017-11-16 12:03:10.300 rate recalculation, system terminated 4/1/17 rate as never effective, as rate is not eligible for terminated EE.

            Same issue happened with two other EEs.

            Correction: We have corrected rate data from back end for reported 3 EEs.

            Note: To avoid such type of issue in future, please do not recalculate rate for terminated EEs.

            Jyoti Agrawal, Please verify on invoice.

            Cc: Amruta Lohiya, Prasanna Karlekar

            Show
            jyoti.mayne Jyoti Mayne added a comment - - edited Hi Kira Hamilton , Please find updates for Point #2. Concern: The EHCW fee for $41.63 is also being credited back for terminated employees Cause: EE 'MARGARITA FLORES' was having correct rate before rate recalculation of date time 2017-11-16 12:03:10.300. Initially EE was terminated with 9/30/17 effective date on 0/6/2017 11:43:25. Again on 09/07/2017 06:08:18 datetime, his effective date changed from 9/30/17 to 4/1/2017. So he is terminated with effective 4/1/17. Due to 2017-11-16 12:03:10.300 rate recalculation, system terminated 4/1/17 rate as never effective, as rate is not eligible for terminated EE. Same issue happened with two other EEs. Correction: We have corrected rate data from back end for reported 3 EEs. Note: To avoid such type of issue in future, please do not recalculate rate for terminated EEs. Jyoti Agrawal , Please verify on invoice. Cc: Amruta Lohiya , Prasanna Karlekar
            Hide
            jyoti.agrawal Jyoti Agrawal (Inactive) added a comment -

            Hi Kira Hamilton,

            The concern raised are resolved now.
            EHCW fee will be showing $41.63 and terminated employees will not get adjustments. To see changes please regenerate December invoice.

            Please note we are still keeping this JIRA open as we need to give a code fix for Issue 1.

            Jyoti Mayne, I have verified records in invoice, terminated employees are not getting adjustment now. Thank You for correction.

            Thank You!
            Jyoti Agrawal

            cc:Prasanna Karlekar

            Show
            jyoti.agrawal Jyoti Agrawal (Inactive) added a comment - Hi Kira Hamilton , The concern raised are resolved now. EHCW fee will be showing $41.63 and terminated employees will not get adjustments. To see changes please regenerate December invoice. Please note we are still keeping this JIRA open as we need to give a code fix for Issue 1. Jyoti Mayne , I have verified records in invoice, terminated employees are not getting adjustment now. Thank You for correction. Thank You! Jyoti Agrawal cc: Prasanna Karlekar
            Hide
            gaurav.sodani Gaurav Sodani (Inactive) added a comment -

            Hi All,

            Attaching the development approval email for your reference

            Regards
            Gaurav

            Show
            gaurav.sodani Gaurav Sodani (Inactive) added a comment - Hi All, Attaching the development approval email for your reference Regards Gaurav
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Prasanna Karlekar,

            Tested the scenarios attached in the excel on LB on City of durham for hspl company. All the scenarios worked as per expectation.

            This is ready for Stage.

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Prasanna Karlekar , Tested the scenarios attached in the excel on LB on City of durham for hspl company. All the scenarios worked as per expectation. This is ready for Stage. Thanks, Venkatesh
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Following are the 3Cs:
            Concern:
            1. The EHCW fee is showing as $76.63 which is incorrect
            2. On extending the rates termination date, in Self Insured Component tracking table, value after decimal is missing
            3. On extending the rates termination date, when multiple components are mapped,value for single component getting inserted multiple times which was equal to number of components mapped to the rate.

            Cause:
            1. Earlier EHCW 2017/2018 rate was only till 12/31/2017. Recently this was extended to 12/31/2018. On extending the rate, new entry effective from 1/1/2018 got inserted in Component tracking table. At the time of invoice generation, sum up of cost effective with 1/1/2017 and 1/1/2018 was happening. Instead it should have only considered the cost which was effective for the span of 1/1/2017
            2. While extending the rates, component cost was considered of type integer instead of decimal
            3. To fetch the isbillable flag of Self Insured component, we have referred Self Insured Components table. Due to JOIN condition, 1 record set was repeated for numeber of self insured components binded to a rate.

            Correction:
            1. We have added condition to consider cost from billed rate/component tracking tables, which has effective date less than or equal to invoice month that is being generated.
            2. We have changed the data type to decimal
            3. Added distinct condition to avoid repeatition.

            Scenarios Unit tested:
            1. Adjustments related to Billed Rate and Self Insured Components, with and without Rates extension
            2. Self Insured Components tracking table on rate extension.

            Affected files:
            For #1: OES_SP_GetRetroBillingDetails_InvoiceBenefitWise
            For #2, #3: trgUpdBilledRateAndSelfInsuredChanges_Log

            Impacted areas:
            1. Adjustment section
            2. Self Insured Components tracking table, when Rate is extended

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Following are the 3Cs: Concern: 1. The EHCW fee is showing as $76.63 which is incorrect 2. On extending the rates termination date, in Self Insured Component tracking table, value after decimal is missing 3. On extending the rates termination date, when multiple components are mapped,value for single component getting inserted multiple times which was equal to number of components mapped to the rate. Cause: 1. Earlier EHCW 2017/2018 rate was only till 12/31/2017. Recently this was extended to 12/31/2018. On extending the rate, new entry effective from 1/1/2018 got inserted in Component tracking table. At the time of invoice generation, sum up of cost effective with 1/1/2017 and 1/1/2018 was happening. Instead it should have only considered the cost which was effective for the span of 1/1/2017 2. While extending the rates, component cost was considered of type integer instead of decimal 3. To fetch the isbillable flag of Self Insured component, we have referred Self Insured Components table. Due to JOIN condition, 1 record set was repeated for numeber of self insured components binded to a rate. Correction: 1. We have added condition to consider cost from billed rate/component tracking tables, which has effective date less than or equal to invoice month that is being generated. 2. We have changed the data type to decimal 3. Added distinct condition to avoid repeatition. Scenarios Unit tested: 1. Adjustments related to Billed Rate and Self Insured Components, with and without Rates extension 2. Self Insured Components tracking table on rate extension. Affected files: For #1: OES_SP_GetRetroBillingDetails_InvoiceBenefitWise For #2, #3: trgUpdBilledRateAndSelfInsuredChanges_Log Impacted areas: 1. Adjustment section 2. Self Insured Components tracking table, when Rate is extended
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Prasanna Karlekar,

            I have updated the testcases and also tested them on LB. All the scenarios are working fine as expected.

            This is ready for Stage.

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Prasanna Karlekar , I have updated the testcases and also tested them on LB. All the scenarios are working fine as expected. This is ready for Stage. Thanks, Venkatesh
            Hide
            gaurav.sodani Gaurav Sodani (Inactive) added a comment -

            Hi All,

            This ticket has been approved for stage deployment on 12/21/17.

            Regards
            Gaurav

            Show
            gaurav.sodani Gaurav Sodani (Inactive) added a comment - Hi All, This ticket has been approved for stage deployment on 12/21/17. Regards Gaurav
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Prasanna Karlekar,

            I have tested all the test cases on Stage on 2018 CHMC For Hspl company. They are working fine as expected. This is ready for Production

            Sachin Hingole,Hrishikesh Deshpande

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Prasanna Karlekar , I have tested all the test cases on Stage on 2018 CHMC For Hspl company. They are working fine as expected. This is ready for Production Sachin Hingole , Hrishikesh Deshpande Thanks, Venkatesh
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Prasanna Karlekar,

            I have tested all the test cases on Production on AFI For Hspl company. They are working fine as expected.

            Sachin Hingole,Hrishikesh Deshpande

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Prasanna Karlekar , I have tested all the test cases on Production on AFI For Hspl company. They are working fine as expected. Sachin Hingole , Hrishikesh Deshpande Thanks, Venkatesh
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Kira Hamilton,

            The issue has been resolved and also tested on Production. Please could you verify and close this ticket.

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Kira Hamilton , The issue has been resolved and also tested on Production. Please could you verify and close this ticket. Thanks, Venkatesh
            Hide
            gaurav.sodani Gaurav Sodani (Inactive) added a comment -

            Hi All,

            Attaching the production deployment approval email for reference

            Regards
            Gaurav

            Show
            gaurav.sodani Gaurav Sodani (Inactive) added a comment - Hi All, Attaching the production deployment approval email for reference Regards Gaurav

              People

              Assignee:
              Kira.Hamilton Kira Hamilton (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
              QA:
              Venkatesh Pujari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

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