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  1. WORKTERRA
  2. WT-12295

Bio Rad - Move from stage to production - Smoke Test

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Company Move
    • Environment:
      Production
    • Reported by:
      Implementation
    • Company:
      Bio-Rad
    • Module:
      BenAdmin
    • Severity:
      Simple

      Description

      Please find attached the Bio Rad UAT sign off and the access request log to begin the Smoke Test process. Smoke test time frame 11/23/17 - 11/29/17, for release on 11/29/17. We will not access the site during this time. Can you please make sure the items we are requesting below are completed before it is released back to us? This will help to reduce any rework on both ends.

      NUMBER OF ADMIN SEATS NEEDED
      Please set up 6 seats

      ADMINISTRATOR RIGHT SET UP (E.G. POLICY TYPE AND PERMISSION)
      Please set up the UHC/UMR Admin Rights Policy

      DASHBOARD SETTING PARAMETERS (PARTNER ACCESS)
      Please set up Partner Access

      *SET THE RECEIVE EMAIL DEFAULT TO “YES” (BACKEND DEFAULT) AND UPDATE ANY EXISTING EMPLOYEE RECORDS TO “YES”
      *Please set all test employees loaded in the site to “yes” in the backend for the Receive Email field – Please make sure the backend setting is set to yes so when a new employee is added it will automatically set them to “yes” and also set all loaded employees to “yes”.
      *
      OTHER ITEMS*
      Please copy over any documents that have been pre – loaded in the stage site to the new prod site.

      CC: Gary Cunningham, Amannda Johnson, Jennifer Melgoza, Yamilka Coca, Cindy Wibbing, Van Nguyen

        Attachments

          Issue Links

            Activity

            Robyn.Adkison Robyn Adkison (Inactive) created issue -
            Robyn.Adkison Robyn Adkison (Inactive) made changes -
            Field Original Value New Value
            Attachment 20171122_164626.pdf [ 68407 ]
            Robyn.Adkison Robyn Adkison (Inactive) made changes -
            Hide
            amjohnson Amannda Johnson added a comment - - edited

            During the move please delete the following benefit types including the plans that are currently in them.

            Supplemental Employee AD&D
            Supplemental Spouse AD&D
            Supplemental Child AD&D
            E-Trad (Disabled)

            And delete the following rate: DELETE Executive LTD

            Thank you!

            Show
            amjohnson Amannda Johnson added a comment - - edited During the move please delete the following benefit types including the plans that are currently in them. Supplemental Employee AD&D Supplemental Spouse AD&D Supplemental Child AD&D E-Trad (Disabled) And delete the following rate: DELETE Executive LTD Thank you!
            prasad.patil Prasad Patil (Inactive) made changes -
            Assignee Satya [ ID10004 ] Ashwin Wankhede [ ashwin.wankhede ]
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment -

            Hi Robyn Adkison

            We have started with this company move. We will update you once its moved on production.

            Thank you.

            Show
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment - Hi Robyn Adkison We have started with this company move. We will update you once its moved on production. Thank you.
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Attachment Bio Rad_Stage To Production.xls [ 68479 ]
            Hide
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment -

            Hi Prasad Pise,

            We have moved "Bio Rad" from stage to production.

            below mentioned points for the moved company.

            1. Make proper company module mapping
            2. Save EDS and theme
            3. Login to the site with Partner/Broker/Employee role and make sure all pages are displayed
            4. Dashboard configuration

            a) Is there any employee with blank Gender
            b) Is there any employee with blank Payroll Schedule
            c) Is there any employee with blank effective date

            Below task are completed.

            1. NUMBER OF ADMIN SEATS NEEDED
              Please set up 6 seats
            2. ADMINISTRATOR RIGHT SET UP (E.G. POLICY TYPE AND PERMISSION)
              Please set up the UMC/UMR Default Admin Rights Policy
            3. DASHBOARD SETTING PARAMETERS (PARTNER ACCESS)
              Please set up Partner Access

            Points from Amannda Johnson in comments are pending.

            Please let me know if you need any information related to this.
            Company Activated on production.
            QA Testing is in Progress.

            Attaching checklist used in company migration: Bio Rad_Stage To Production.xls

            Rights given to EDI users and Users mentioned in Attached file.

            Jyoti Mayne, Vinanti Yadav - Please do eligibility migration on this company.

            CC: Samir, Satya, Vijay Siddha, Indraprakash Tiwari , Rakesh Roy, Ashwin Wankhede, Jaideep Vinchurkar, Khandu Kshirsagar, Mandar Kulkarni, Rushikesh Dattatray Bane

            Show
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment - Hi Prasad Pise , We have moved "Bio Rad" from stage to production. below mentioned points for the moved company. 1. Make proper company module mapping 2. Save EDS and theme 3. Login to the site with Partner/Broker/Employee role and make sure all pages are displayed 4. Dashboard configuration a) Is there any employee with blank Gender b) Is there any employee with blank Payroll Schedule c) Is there any employee with blank effective date Below task are completed. NUMBER OF ADMIN SEATS NEEDED Please set up 6 seats ADMINISTRATOR RIGHT SET UP (E.G. POLICY TYPE AND PERMISSION) Please set up the UMC/UMR Default Admin Rights Policy DASHBOARD SETTING PARAMETERS (PARTNER ACCESS) Please set up Partner Access Points from Amannda Johnson in comments are pending . Please let me know if you need any information related to this. Company Activated on production. QA Testing is in Progress. Attaching checklist used in company migration: Bio Rad_Stage To Production.xls Rights given to EDI users and Users mentioned in Attached file. Jyoti Mayne , Vinanti Yadav - Please do eligibility migration on this company. CC: Samir , Satya , Vijay Siddha , Indraprakash Tiwari , Rakesh Roy , Ashwin Wankhede , Jaideep Vinchurkar , Khandu Kshirsagar , Mandar Kulkarni , Rushikesh Dattatray Bane
            Hide
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment -

            Access Rights : Company Name - BioRad
            Date: 11/23/2017 5:30:02 PM
            =====================================================================================

            ---------- Rights to below users has been given. ----------

            1. Abhay Patil - Abhay. - Granted.
            2. Abhay Patil - AbhayP. - Granted.
            3. Cindy Wibbing - cwibbing. - Granted.
            4. Cindy Wibbing - cwibbing2. - Granted.
            5. Alex Nguyen - Alexn. - Granted.
            6. Alex Nguyen - AlexNg. - Granted.
            7. Chris Ellenberger - cellenberger. - Granted.
            8. Chris Ellenberger - chellenberger. - Granted.
            9. Damion Velasquez - dVelasquez. - Granted.
            10. Damion Velasquez - DVelasquez2. - Granted.
            11. Kevin Hale - khale. - Granted.
            12. Kevin Hale - khale2. - Granted.
            13. Kathy Love-Stokes - Kathyl. - Granted.
            14. Kathy Love-Stokes - kathyl2. - Granted.
            15. Nathaniel Cornejo-Walker - Nathanielw. - Granted.
            16. Nathaniel Cornejo-Walker - Nathanielw2. - Granted.
            17. Rachel Baker - RABaker. - Granted.
            18. Rachel Baker - RABaker2. - Granted.
            19. Rochelle Thomas - rthomas. - Granted.
            20. Rochelle Thomas - rthomas2. - Granted.
            21. Van Nguyen - vnguyen. - Granted.
            22. Van Nguyen - vnguyen2. - Granted.
            23. James clack - Jclack. - Granted.
            24. Jennifer Fernandes - jfernandes. - Granted.
            25. Darryn Carter - dcarter. - Granted.
            26. Raymond Williams - RWilliams. - Granted.
            27. Yashau Macshate - ymacshate. - Granted.
            28. Yashau MacShate - ymacshate2. - Granted.
            29. Trisha Ponsiano - tponsiano. - Granted.
            30. Robyn Adkison - radkison. - Granted.
            31. Gary Cunningham - gcunningham. - Granted.
            32. Amannda Johnson - amjohnson. - Granted.
            33. Debbie LaRue - dlarue. - Granted.
            34. Kevin Walker - kevinw. - Granted.
            35. Yamilka Coca - ycoca. - Granted.
            36. CONNIE PUENTE - cpuente. - Granted.
            37. David Draghi - ddraghi. - Granted.
            38. Hafeesah Williams - hwilliams. - Granted.
            39. IEISHA FORD - iford. - Granted.
            40. IRMA CHAVEZ - ichavez. - Granted.
            41. Kelli Gaillant - kgaillant. - Granted.
            42. Lisa Hernandez - lhernandez. - Granted.
            43. RENEA RENELLA - rrenella. - Granted.
            44. SYRITA ANDERSON - sanderson. - Granted.
            45. Tracy Mitch - trmitch. - Granted.
            46. Ursula Gomez - urgomez. - Granted.
            47. Lisa Hernandez - lhernandez. - Granted.
            48. Betty Navarro - bnavarro. - Granted.
            49. Susan Yacoub - syacoub. - Granted.
            50. Cheryl Kysh - ckysh. - Granted.
            51. Gayle Smelansky - gsmelansky. - Granted.
            52. Ellora Diehl - ediehl. - Granted.
            53. Sonja Burns - sonjaburns. - Granted.
            54. Surita Powell - spowell. - Granted.
            55. Gail Eist - geist. - Granted.

            ---------- Below users not found ----------

            1. Traci Simson
            2. Jackie Sivigny
            3. Robert Cubellis
            4. Jennifer Philps
            5. Deborah Mascot
            6. Nicholoas Balestriere

            Show
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment - Access Rights : Company Name - BioRad Date: 11/23/2017 5:30:02 PM ===================================================================================== ---------- Rights to below users has been given. ---------- 1. Abhay Patil - Abhay. - Granted. 2. Abhay Patil - AbhayP. - Granted. 3. Cindy Wibbing - cwibbing. - Granted. 4. Cindy Wibbing - cwibbing2. - Granted. 5. Alex Nguyen - Alexn. - Granted. 6. Alex Nguyen - AlexNg. - Granted. 7. Chris Ellenberger - cellenberger. - Granted. 8. Chris Ellenberger - chellenberger. - Granted. 9. Damion Velasquez - dVelasquez. - Granted. 10. Damion Velasquez - DVelasquez2. - Granted. 11. Kevin Hale - khale. - Granted. 12. Kevin Hale - khale2. - Granted. 13. Kathy Love-Stokes - Kathyl. - Granted. 14. Kathy Love-Stokes - kathyl2. - Granted. 15. Nathaniel Cornejo-Walker - Nathanielw. - Granted. 16. Nathaniel Cornejo-Walker - Nathanielw2. - Granted. 17. Rachel Baker - RABaker. - Granted. 18. Rachel Baker - RABaker2. - Granted. 19. Rochelle Thomas - rthomas. - Granted. 20. Rochelle Thomas - rthomas2. - Granted. 21. Van Nguyen - vnguyen. - Granted. 22. Van Nguyen - vnguyen2. - Granted. 23. James clack - Jclack. - Granted. 24. Jennifer Fernandes - jfernandes. - Granted. 25. Darryn Carter - dcarter. - Granted. 26. Raymond Williams - RWilliams. - Granted. 27. Yashau Macshate - ymacshate. - Granted. 28. Yashau MacShate - ymacshate2. - Granted. 29. Trisha Ponsiano - tponsiano. - Granted. 30. Robyn Adkison - radkison. - Granted. 31. Gary Cunningham - gcunningham. - Granted. 32. Amannda Johnson - amjohnson. - Granted. 33. Debbie LaRue - dlarue. - Granted. 34. Kevin Walker - kevinw. - Granted. 35. Yamilka Coca - ycoca. - Granted. 36. CONNIE PUENTE - cpuente. - Granted. 37. David Draghi - ddraghi. - Granted. 38. Hafeesah Williams - hwilliams. - Granted. 39. IEISHA FORD - iford. - Granted. 40. IRMA CHAVEZ - ichavez. - Granted. 41. Kelli Gaillant - kgaillant. - Granted. 42. Lisa Hernandez - lhernandez. - Granted. 43. RENEA RENELLA - rrenella. - Granted. 44. SYRITA ANDERSON - sanderson. - Granted. 45. Tracy Mitch - trmitch. - Granted. 46. Ursula Gomez - urgomez. - Granted. 47. Lisa Hernandez - lhernandez. - Granted. 48. Betty Navarro - bnavarro. - Granted. 49. Susan Yacoub - syacoub. - Granted. 50. Cheryl Kysh - ckysh. - Granted. 51. Gayle Smelansky - gsmelansky. - Granted. 52. Ellora Diehl - ediehl. - Granted. 53. Sonja Burns - sonjaburns. - Granted. 54. Surita Powell - spowell. - Granted. 55. Gail Eist - geist. - Granted. ---------- Below users not found ---------- 1. Traci Simson 2. Jackie Sivigny 3. Robert Cubellis 4. Jennifer Philps 5. Deborah Mascot 6. Nicholoas Balestriere
            ashwin.wankhede Ashwin Wankhede (Inactive) logged work - 24/Nov/17 04:14 AM
            • Time Spent:
              2.5h
               
              <No comment>
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 2.5h [ 9000 ]
            Worklog Id 92448 [ 92448 ]
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Assignee Ashwin Wankhede [ ashwin.wankhede ] Prasad Pise [ prasadp ]
            Hide
            vinanti.yadav Vinanti Yadav (Inactive) added a comment -

            Reverse Eligibility Migration is done on Bio Rad.

            Thanks,
            Vinanti

            CC : Umesh Kadam, Jyoti Mayne, Amruta Lohiya, Ashwin Wankhede, Prasad Pise

            Show
            vinanti.yadav Vinanti Yadav (Inactive) added a comment - Reverse Eligibility Migration is done on Bio Rad. Thanks, Vinanti CC : Umesh Kadam , Jyoti Mayne , Amruta Lohiya , Ashwin Wankhede , Prasad Pise
            vinanti.yadav Vinanti Yadav (Inactive) made changes -
            Time Spent 2.5h [ 9000 ] 2h 50m [ 10200 ]
            Worklog Id 92457 [ 92457 ]
            prasadp Prasad Pise (Inactive) made changes -
            Hide
            prasadp Prasad Pise (Inactive) added a comment -

            Hi Rakesh Roy

            I have completed testing for "BioRad for Hspl" on production with respect to stage copy "BioRad".

            Following are the to do items for Main copy :
            1. Make proper company module mapping
            2. Save EDS and theme
            3. Dashboard configuration for employee,Admin
            4. Check if any admin user moved from Stage to Prod.
            5. Confirm if the "UHC/UMR Admin Rights Policy" is mapped in main company as it was not visible for hspl copy when tried to add new admin.

            Hi Satya
            Following are some issues and Pending Items to be done
            1. Error page get displayed on click of link " Flexible Spending Calculator" present in Work Life Tools & Calculators.

            2. Admin can not add employee when "UHC / UMR Admin rights policy is assigned" to admin.
            Because - Such admin do not have access to All the Class fields.
            Admin could not select value from "Paryoll Schedule" field and it’s a mandatory field.
            Payroll Schedule can populate value only when user selects at least a value from all the classes.

            3. Below points reported by Amannda Johnson
            " During the move please delete the following benefit types including the plans that are currently in them.
            Supplemental Employee AD&D
            Supplemental Spouse AD&D
            Supplemental Child AD&D
            E-Trad (Disabled)
            And delete the following rate: DELETE Executive LTD "

            PFA checklist for more details along with screenshots.

            CC SamirHrishikesh DeshpandeGaurav SodaniSachin HingoleAshwin WankhedeKhandu KshirsagarJaideep Vinchurkar

            Show
            prasadp Prasad Pise (Inactive) added a comment - Hi Rakesh Roy I have completed testing for "BioRad for Hspl" on production with respect to stage copy "BioRad". Following are the to do items for Main copy : 1. Make proper company module mapping 2. Save EDS and theme 3. Dashboard configuration for employee,Admin 4. Check if any admin user moved from Stage to Prod. 5. Confirm if the "UHC/UMR Admin Rights Policy" is mapped in main company as it was not visible for hspl copy when tried to add new admin. Hi Satya Following are some issues and Pending Items to be done 1. Error page get displayed on click of link " Flexible Spending Calculator" present in Work Life Tools & Calculators. 2. Admin can not add employee when "UHC / UMR Admin rights policy is assigned" to admin. Because - Such admin do not have access to All the Class fields. Admin could not select value from "Paryoll Schedule" field and it’s a mandatory field. Payroll Schedule can populate value only when user selects at least a value from all the classes. 3. Below points reported by Amannda Johnson " During the move please delete the following benefit types including the plans that are currently in them. Supplemental Employee AD&D Supplemental Spouse AD&D Supplemental Child AD&D E-Trad (Disabled) And delete the following rate: DELETE Executive LTD " PFA checklist for more details along with screenshots. CC Samir Hrishikesh Deshpande Gaurav Sodani Sachin Hingole Ashwin Wankhede Khandu Kshirsagar Jaideep Vinchurkar
            prasadp Prasad Pise (Inactive) made changes -
            Assignee Prasad Pise [ prasadp ] Rakesh Roy [ rakeshr ]
            prasadp Prasad Pise (Inactive) logged work - 24/Nov/17 10:41 AM
            • Time Spent:
              4h
               

              Stage and Production Testing

            prasadp Prasad Pise (Inactive) made changes -
            Time Spent 2h 50m [ 10200 ] 6h 50m [ 24600 ]
            Worklog Id 92641 [ 92641 ]
            prasadp Prasad Pise (Inactive) made changes -
            Status In Progress [ 3 ] Dev Analysis [ 10016 ]
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Following are the to do items for Main copy :
            1. Make proper company module mapping - Done
            2. Save EDS and theme - Done
            3. Dashboard configuration for employee,Admin - Done
            4. Check if any admin user moved from Stage to Prod. - No
            5. Confirm if the "UHC/UMR Admin Rights Policy" is mapped in main company as it was not visible for hspl copy when tried to add new admin.--Added on Prod as per Stage

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Following are the to do items for Main copy : 1. Make proper company module mapping - Done 2. Save EDS and theme - Done 3. Dashboard configuration for employee,Admin - Done 4. Check if any admin user moved from Stage to Prod. - No 5. Confirm if the "UHC/UMR Admin Rights Policy" is mapped in main company as it was not visible for hspl copy when tried to add new admin.--Added on Prod as per Stage
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Satya Gaurav Sodani Please check points raised by Prasad.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Satya Gaurav Sodani Please check points raised by Prasad.
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Rakesh Roy [ rakeshr ] Umesh Kadam [ umesh.kadam ]
            vinanti.yadav Vinanti Yadav (Inactive) logged work - 24/Nov/17 04:37 PM
            • Time Spent:
              20m
               

              Reverse Eligibility Migration.

            Hide
            satyap Satya added a comment -

            Umesh Kadam is looking into #1 mentioned points.
            Rakesh Roy: Can you please confirm @2 mentioned by Prasad Pise
            Jaideep Vinchurkar: Please take #3 for removal of Benefit Type & Rates. Ideally these should be separate support tickets.

            Regards,
            Satya Prakash

            Cc: Samir Bharti Satpute Gaurav Sodani

            Show
            satyap Satya added a comment - Umesh Kadam is looking into #1 mentioned points. Rakesh Roy : Can you please confirm @2 mentioned by Prasad Pise Jaideep Vinchurkar : Please take #3 for removal of Benefit Type & Rates. Ideally these should be separate support tickets. Regards, Satya Prakash Cc: Samir Bharti Satpute Gaurav Sodani
            Van.Nguyen Van Nguyen (Inactive) made changes -
            Link This issue relates to IMEDI-2 [ IMEDI-2 ]
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Umesh Kadam [ umesh.kadam ] Vaishali Poojari [ vaishali.poojari ]
            Hide
            vaishali.poojari Vaishali Poojari (Inactive) added a comment - - edited

            Hi Prasad Pise,

            Please find the below 3Cs for #1 point.

            Concern: Error page get displayed on click of the link " Flexible Spending Calculator" present in Work Life Tools & Calculators.

            Cause: We have found that in the "Site Branding & Configuration" screen-> Work/Life Tools & Calculators, incorrect URL is saved for "Flexible Spending Calculator" which is "./FSACakcukatir"

            Correction: We have updated the URL for the link "Flexible Spending Calculator" to "./FSACalculator" on Stage and Production both.

            Could you please verify the same?

            Thanks,
            Vaishali.

            cc:Jyoti Mayne,Avnish Yadav,Amruta Lohiya,Rakesh Roy,Satya

            Show
            vaishali.poojari Vaishali Poojari (Inactive) added a comment - - edited Hi Prasad Pise , Please find the below 3Cs for #1 point. Concern: Error page get displayed on click of the link " Flexible Spending Calculator" present in Work Life Tools & Calculators. Cause: We have found that in the "Site Branding & Configuration" screen-> Work/Life Tools & Calculators, incorrect URL is saved for "Flexible Spending Calculator" which is "./FSACakcukatir" Correction: We have updated the URL for the link "Flexible Spending Calculator" to "./FSACalculator" on Stage and Production both. Could you please verify the same? Thanks, Vaishali. cc: Jyoti Mayne , Avnish Yadav , Amruta Lohiya , Rakesh Roy , Satya
            vaishali.poojari Vaishali Poojari (Inactive) made changes -
            Assignee Vaishali Poojari [ vaishali.poojari ] Prasad Pise [ prasadp ]
            prasadp Prasad Pise (Inactive) logged work - 27/Nov/17 02:18 PM
            • Time Spent:
              0.25h
               
              <No comment>
            prasadp Prasad Pise (Inactive) made changes -
            Time Spent 6h 50m [ 24600 ] 7h 5m [ 25500 ]
            Worklog Id 93006 [ 93006 ]
            Hide
            prasadp Prasad Pise (Inactive) added a comment -

            Hi Vaishali Poojari

            I have verified the "Flexible Spending Calculator" link on production in "BioRad for Hspl" copy. Its working as expected.

            Rakesh Roy
            Following point is pending and needs to be checked.
            Admin can not add employee when "UHC / UMR Admin rights policy is assigned" to admin.
            Because - Such admin do not have access to All the Class fields.
            Admin could not select value from "Paryoll Schedule" field and it’s a mandatory field.
            Payroll Schedule can populate value only when user selects at least a value from all the classes.

            Show
            prasadp Prasad Pise (Inactive) added a comment - Hi Vaishali Poojari I have verified the "Flexible Spending Calculator" link on production in "BioRad for Hspl" copy. Its working as expected. Rakesh Roy Following point is pending and needs to be checked. Admin can not add employee when "UHC / UMR Admin rights policy is assigned" to admin. Because - Such admin do not have access to All the Class fields. Admin could not select value from "Paryoll Schedule" field and it’s a mandatory field. Payroll Schedule can populate value only when user selects at least a value from all the classes.
            prasadp Prasad Pise (Inactive) made changes -
            Assignee Prasad Pise [ prasadp ] Rakesh Roy [ rakeshr ]
            jyoti.mayne Jyoti Mayne logged work - 27/Nov/17 03:27 PM
            • Time Spent:
              0.5h
               

              data correction, discussion and comment review

            vaishali.poojari Vaishali Poojari (Inactive) logged work - 28/Nov/17 04:23 AM
            • Time Spent:
              4h
               

              -Analysis.
              -Testing on Production HSPL.
              -Repro issue on local.
              -Discussion with jyoti and update URL via back-end.
              -Jira update.

            rakeshr Rakesh Roy (Inactive) made changes -
            Attachment Stage_Add_EE_Class_No_Rights.png [ 68679 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Attachment Prod_Add_EE_Class_No_Rights.png [ 68680 ]
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment - - edited

            Robyn Adkison Company moved successfully.

            Observed one thing that Admin has no rights for Class 3 and 4 on both stage and Production environment (Refer attached screenshot) . So, Admin won't be able to add employee. Please provide some rights as per your requirement to add employee if required.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - - edited Robyn Adkison Company moved successfully. Observed one thing that Admin has no rights for Class 3 and 4 on both stage and Production environment (Refer attached screenshot) . So, Admin won't be able to add employee. Please provide some rights as per your requirement to add employee if required.
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Rakesh Roy [ rakeshr ] Robyn Adkison [ robyn.adkison ]
            Resolution Done [ 10000 ]
            Status Dev Analysis [ 10016 ] Resolved [ 5 ]
            Hide
            Robyn.Adkison Robyn Adkison (Inactive) added a comment -

            Thank you Rakesh Roy for moving the company and letting us know about the admin rights. We will take a look at the admin rights to ensure that there will be no issue will adding in employees and we'll also start doing our check outs as well.
            For the following users, could you please try to look for them again to allow them access to the group, I've updated some of the names that may have been misspelled:
            1. Traci Simpson
            2. Jackie (Jacqueline) Sivigny
            3. Robert (Bobby) Cubellis
            4. Jennifer Philp instead of Jennifer, please give access to Peggy Fiedler. I've updated the list.
            5. Deborah Mascot
            6. Nicholas Balestriere

            thank you for all of your help,
            Robyn

            CC: Cindy Wibbing, Van Nguyen, Amannda Johnson, Gary Cunningham, peggy fiedler, Yamilka Coca

            Show
            Robyn.Adkison Robyn Adkison (Inactive) added a comment - Thank you Rakesh Roy for moving the company and letting us know about the admin rights. We will take a look at the admin rights to ensure that there will be no issue will adding in employees and we'll also start doing our check outs as well. For the following users, could you please try to look for them again to allow them access to the group, I've updated some of the names that may have been misspelled: 1. Traci Simpson 2. Jackie (Jacqueline) Sivigny 3. Robert (Bobby) Cubellis 4. Jennifer Philp instead of Jennifer, please give access to Peggy Fiedler. I've updated the list. 5. Deborah Mascot 6. Nicholas Balestriere thank you for all of your help, Robyn CC: Cindy Wibbing , Van Nguyen , Amannda Johnson , Gary Cunningham , peggy fiedler , Yamilka Coca
            Robyn.Adkison Robyn Adkison (Inactive) made changes -
            vaishali.poojari Vaishali Poojari (Inactive) made changes -
            Time Spent 7h 5m [ 25500 ] 11h 5m [ 39900 ]
            Worklog Id 93349 [ 93349 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 11h 5m [ 39900 ] 11h 35m [ 41700 ]
            Worklog Id 93669 [ 93669 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Resolved [ 5 ] Reopen [ 4 ]
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Ashwin Wankhede Please provide access of mentioned partner to this company.

            Satya

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Ashwin Wankhede Please provide access of mentioned partner to this company. Satya
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Robyn Adkison [ robyn.adkison ] Ashwin Wankhede [ ashwin.wankhede ]
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Robyn Adkison
            We have moved BioRad from stage to Production not Bio-Rad Laboratories, Inc. Hope this is correct understanding, please confirm.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Robyn Adkison We have moved BioRad from stage to Production not Bio-Rad Laboratories, Inc. Hope this is correct understanding, please confirm.
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Assignee Ashwin Wankhede [ ashwin.wankhede ] Khandu Kshirsagar [ khandu.kshirsagar ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) logged work - 05/Dec/17 01:00 PM
            • Time Spent:
              0.5h
               
              <No comment>
            Hide
            khandu.kshirsagar Khandu Kshirsagar (Inactive) added a comment -

            Hi Robyn Adkison,

            Rights to below users has been given.

            1. Traci Simpson - TSimpson. - Granted.
            2. Jacqueline Sivigny - jsivigny. - Granted.
            3. Robert cubblis - rcubblis. - Granted.
            4. Peggy fiedler - Peggyf. - Granted.
            5. Debbie Mascot - DMascot. - Granted.
            6. Debbie Mascot - dmascotMARQ. - Granted.
            7. Nicholas Balestriere - nbalestriere. - Granted.

            Ashwin Wankhede

            Show
            khandu.kshirsagar Khandu Kshirsagar (Inactive) added a comment - Hi Robyn Adkison , Rights to below users has been given. 1. Traci Simpson - TSimpson. - Granted. 2. Jacqueline Sivigny - jsivigny. - Granted. 3. Robert cubblis - rcubblis. - Granted. 4. Peggy fiedler - Peggyf. - Granted. 5. Debbie Mascot - DMascot. - Granted. 6. Debbie Mascot - dmascotMARQ. - Granted. 7. Nicholas Balestriere - nbalestriere. - Granted. Ashwin Wankhede
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Time Spent 11h 35m [ 41700 ] 12h 5m [ 43500 ]
            Worklog Id 94755 [ 94755 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Assignee Khandu Kshirsagar [ khandu.kshirsagar ] Robyn Adkison [ robyn.adkison ]
            Hide
            amjohnson Amannda Johnson added a comment -

            The following reports in production are not pulling:

            • Eligibility Report - a server error pops up when trying to preview the report
            • Billing Details report - the report looks like it trys to open in another window however nothing pulls.

            See screen shots attached for reference.

            Show
            amjohnson Amannda Johnson added a comment - The following reports in production are not pulling: Eligibility Report - a server error pops up when trying to preview the report Billing Details report - the report looks like it trys to open in another window however nothing pulls. See screen shots attached for reference.
            amjohnson Amannda Johnson made changes -
            amjohnson Amannda Johnson made changes -
            amjohnson Amannda Johnson made changes -
            Assignee Robyn Adkison [ robyn.adkison ] Rakesh Roy [ rakeshr ]
            Hide
            amjohnson Amannda Johnson added a comment -

            in addition to the report concerns when will the delete items be deleted from production?

            During the move please delete the following benefit types including the plans that are currently in them.
            Supplemental Employee AD&D
            Supplemental Spouse AD&D
            Supplemental Child AD&D
            E-Trad (Disabled)
            And delete the following rate: DELETE Executive LTD

            Show
            amjohnson Amannda Johnson added a comment - in addition to the report concerns when will the delete items be deleted from production? During the move please delete the following benefit types including the plans that are currently in them. Supplemental Employee AD&D Supplemental Spouse AD&D Supplemental Child AD&D E-Trad (Disabled) And delete the following rate: DELETE Executive LTD
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Prasanna Karlekar Could you please check Amanda's comment on report?

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Prasanna Karlekar Could you please check Amanda's comment on report?
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Rakesh Roy [ rakeshr ] Prasanna Karlekar [ prasanna ]
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment - - edited

            Jyoti Mayne Vinanti Yadav Please delete benefits as per Amanda's comment.

            Gaurav Sodani

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - - edited Jyoti Mayne Vinanti Yadav Please delete benefits as per Amanda's comment. Gaurav Sodani
            Hide
            vinanti.yadav Vinanti Yadav (Inactive) added a comment -

            Hi Amannda Johnson,

            As per your request, We have deleted below Benefit Type and Plans.

            Benefit Type Plan Name
            DELETE Supplemental Employee AD&D DELETE Supplemental Employee AD&D
            DELETE Supplemental Spouse AD&D DELETE Supplemental Family AD&D (w/CH), DELETE Supplemental Family AD&D (w/CH)
            DELETE Supplemental Child AD&D DELETE Supplemental Family AD&D (w/SP), DELETE Supplemental Family AD&D (No SP)
            DELETE E-Trade (Disabled) E-Trade (DELETE)

            And also mentioned Rate : DELETE Executive LTD is deleted.

            Thanks,
            Vinanti

            CC: Jyoti Mayne, Amruta Lohiya, Rakesh Roy

            Show
            vinanti.yadav Vinanti Yadav (Inactive) added a comment - Hi Amannda Johnson , As per your request, We have deleted below Benefit Type and Plans. Benefit Type Plan Name DELETE Supplemental Employee AD&D DELETE Supplemental Employee AD&D DELETE Supplemental Spouse AD&D DELETE Supplemental Family AD&D (w/CH), DELETE Supplemental Family AD&D (w/CH) DELETE Supplemental Child AD&D DELETE Supplemental Family AD&D (w/SP), DELETE Supplemental Family AD&D (No SP) DELETE E-Trade (Disabled) E-Trade (DELETE) And also mentioned Rate : DELETE Executive LTD is deleted. Thanks, Vinanti CC: Jyoti Mayne , Amruta Lohiya , Rakesh Roy
            vinanti.yadav Vinanti Yadav (Inactive) made changes -
            Time Spent 12h 5m [ 43500 ] 16h 5m [ 57900 ]
            Worklog Id 95072 [ 95072 ]
            vinanti.yadav Vinanti Yadav (Inactive) made changes -
            Assignee Prasanna Karlekar [ prasanna ] Vinanti Yadav [ vinanti.yadav ]
            Status Reopen [ 4 ] In Progress [ 3 ]
            vinanti.yadav Vinanti Yadav (Inactive) made changes -
            Assignee Vinanti Yadav [ vinanti.yadav ] Prasanna Karlekar [ prasanna ]
            vinanti.yadav Vinanti Yadav (Inactive) logged work - 07/Dec/17 09:13 AM
            • Time Spent:
              4h
               

              Script writing.
              Script execution on HSPL and MAIN.
              Data correction on main and HSPL.
              Verification on HSPL and MAIN.

            Hide
            amjohnson Amannda Johnson added a comment -

            Thank you for completing the deletions. I will review the site today.

            Please let me know what the status is in the report concerns noted in previous comments.

            Show
            amjohnson Amannda Johnson added a comment - Thank you for completing the deletions. I will review the site today. Please let me know what the status is in the report concerns noted in previous comments.
            prasanna Prasanna Karlekar (Inactive) made changes -
            Attachment WT-12295_EligibilityReport_Customization.png [ 69567 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Attachment WT-12295_BillingReport_Customization.png [ 69568 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Attachment WT-12295_BillingReport_Customization.png [ 69568 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Attachment WT-12295_EligibilityReport_Customization.png [ 69567 ]
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Amannda Johnson,

            We tried executing Billing and Eligibility report with less record set customization as following:
            Billing Report:

            Eligibility Report:

            They executed successfully.
            Eligibility report does give error when all plans are selected. Billing report should have executed. We will research more why blank screen is appearing for Billing Report.

            As of now, could you please check once by selecting specific plans and classes.

            Thank you!

            cc: Gaurav Sodani, [~parmeshwar.jumbade]

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Amannda Johnson , We tried executing Billing and Eligibility report with less record set customization as following: Billing Report: Eligibility Report: They executed successfully. Eligibility report does give error when all plans are selected. Billing report should have executed. We will research more why blank screen is appearing for Billing Report. As of now, could you please check once by selecting specific plans and classes. Thank you! cc: Gaurav Sodani , [~parmeshwar.jumbade]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Prasanna Karlekar [ prasanna ] Amanda B. Garvey [ agarvey ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Amanda B. Garvey [ agarvey ] Amannda Johnson [ amjohnson ]
            Hide
            agarvey Amanda B. Garvey (Inactive) added a comment -

            This was sent to the wrong Amanda.

            Amanda Hagan

            Show
            agarvey Amanda B. Garvey (Inactive) added a comment - This was sent to the wrong Amanda. Amanda Hagan
            Hide
            agarvey Amanda B. Garvey (Inactive) added a comment -

            Again sent to the wrong Amanda..should be Amannda

            Amannda Johnson

            Show
            agarvey Amanda B. Garvey (Inactive) added a comment - Again sent to the wrong Amanda..should be Amannda Amannda Johnson
            Hide
            amjohnson Amannda Johnson added a comment -

            Prasanna Karlekar I was able to pull up an eligibility report by checking just one benefit type. Is this correct report pulling settings that for the eligibility report you can only select one benefit type to run at a time?

            With regards to the Billing Details report I was able to run the report by just clicking one benefit type. This report does need to run with all types checked since the billing team using this report to create the consolidated bill. The consolidate bill includes all benefit types. Please advise when this report is available to run with all benefit types. Our recon team needs to run out a report to provide a sample consolidate bill for the client to review and approve.

            CC:Gayle Smelansky

            Show
            amjohnson Amannda Johnson added a comment - Prasanna Karlekar I was able to pull up an eligibility report by checking just one benefit type. Is this correct report pulling settings that for the eligibility report you can only select one benefit type to run at a time? With regards to the Billing Details report I was able to run the report by just clicking one benefit type. This report does need to run with all types checked since the billing team using this report to create the consolidated bill. The consolidate bill includes all benefit types. Please advise when this report is available to run with all benefit types. Our recon team needs to run out a report to provide a sample consolidate bill for the client to review and approve. CC: Gayle Smelansky
            amjohnson Amannda Johnson made changes -
            Assignee Amannda Johnson [ amjohnson ] Prasanna Karlekar [ prasanna ]
            Hide
            gayle.smelansky Gayle Smelansky (Inactive) added a comment -
            Show
            gayle.smelansky Gayle Smelansky (Inactive) added a comment - Sonja Burns
            prasanna Prasanna Karlekar (Inactive) logged work - 07/Dec/17 11:00 PM
            • Time Spent:
              1.5h
               

              Issue analysis related to Billing and eligibility reports
              JIRA update

            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Amannda Johnson,

            For Eligibility report as mentioned earlier, when this report is executed with lot of plan selections it runs out of memory and throws an exception. This has always been the behavior and will need a performance fix. We cannot work on this immediately.

            For Billing Report, yes the report should have executed successfully for all plans. As mentioned yesterday, we need to research why blank screen is appearing. We will take this today.

            Thank you!

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Amannda Johnson , For Eligibility report as mentioned earlier, when this report is executed with lot of plan selections it runs out of memory and throws an exception. This has always been the behavior and will need a performance fix. We cannot work on this immediately. For Billing Report, yes the report should have executed successfully for all plans. As mentioned yesterday, we need to research why blank screen is appearing. We will take this today. Thank you!
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            [~parmeshwar.jumbade] -

            Please check the Billing Report issue - Blank screen appears on execution.

            Thank you!

            cc: Gaurav Sodani

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - [~parmeshwar.jumbade] - Please check the Billing Report issue - Blank screen appears on execution. Thank you! cc: Gaurav Sodani
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Prasanna Karlekar [ prasanna ] Parmeshwar Jumbad [ parmeshwar.jumbade ]
            Hide
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment -

            Now billing report showing data on screen instead of blank screen. We have done some changes in a report execution query which retrieve data faster.
            The report was showing blank screen because report query was taking more than 4 minutes to execute due to this RDL shows blank screen. But after our changes it gets execute less than a minute. Time for report execution may be vary by report to report based on the selected fields/criteria.

            Nandkumar Prabhakar Karlekar, Thank you for your help into this.

            Sachin Hingole, Please verify this report on production environment.

            Note: This changes is applied on Bio Rad company only. For rest of companies it will get deployed through patch process.

            CC: Prasanna Karlekar Gaurav Sodani Satya Rakesh Roy

            Show
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - Now billing report showing data on screen instead of blank screen. We have done some changes in a report execution query which retrieve data faster. The report was showing blank screen because report query was taking more than 4 minutes to execute due to this RDL shows blank screen. But after our changes it gets execute less than a minute. Time for report execution may be vary by report to report based on the selected fields/criteria. Nandkumar Prabhakar Karlekar , Thank you for your help into this. Sachin Hingole , Please verify this report on production environment. Note: This changes is applied on Bio Rad company only. For rest of companies it will get deployed through patch process. CC: Prasanna Karlekar Gaurav Sodani Satya Rakesh Roy
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Assignee Parmeshwar Jumbad [ parmeshwar.jumbade ] Sachin Hingole [ sachin.hingole ]
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) logged work - 08/Dec/17 11:08 AM
            • Time Spent:
              5h
               

              Analysis and Resolution on Production
              Internal discussion

            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Time Spent 16h 5m [ 57900 ] 21h 5m [ 75900 ]
            Worklog Id 95322 [ 95322 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) logged work - 08/Dec/17 11:18 AM
            • Time Spent:
              0.5h
               
              <No comment>
            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Issue of Billing report is resolved. Billing report is working as expected.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Issue of Billing report is resolved. Billing report is working as expected.
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Robyn Adkison [ robyn.adkison ]
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Time Spent 21h 5m [ 75900 ] 21h 35m [ 77700 ]
            Worklog Id 95326 [ 95326 ]
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Link This issue relates to WT-12751 [ WT-12751 ]
            amjohnson Amannda Johnson made changes -
            Assignee Robyn Adkison [ robyn.adkison ] Ashwin Wankhede [ ashwin.wankhede ]
            Hide
            amjohnson Amannda Johnson added a comment -

            Please set the seat limit on production to 21 seats. Per signed SOW they are allowed a total of 20 admins seats. We need the seat limit to be set to 21 since we will have 20 seats for client then we need 1 for internal use.

            In addition to the admin seat increase the Paycheck Management section shows on production from employee view. This is under the Benefits menu both the Paycheck Management + View Paycheck need to be removed from the employee view on production. This was done on stage, reference ticket # WT-12091
            Also, please remove the following report from the production employee view: Time sheet report and Eligibility Report. These reports were also removed from stage, reference ticket WT-12091

            Show
            amjohnson Amannda Johnson added a comment - Please set the seat limit on production to 21 seats. Per signed SOW they are allowed a total of 20 admins seats. We need the seat limit to be set to 21 since we will have 20 seats for client then we need 1 for internal use. In addition to the admin seat increase the Paycheck Management section shows on production from employee view. This is under the Benefits menu both the Paycheck Management + View Paycheck need to be removed from the employee view on production. This was done on stage, reference ticket # WT-12091 Also, please remove the following report from the production employee view: Time sheet report and Eligibility Report. These reports were also removed from stage, reference ticket WT-12091
            amjohnson Amannda Johnson made changes -
            Resolution Done [ 10000 ]
            Status Resolved [ 5 ] Reopen [ 4 ]
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Assignee Ashwin Wankhede [ ashwin.wankhede ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Prasanna Karlekar [ prasanna ]
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Jaideep,

            Have deactivated employee level menus for Eligibility Report, Employee Plan Eligibility Report, Employee Timesheet Report and Paycheck Management.

            Please do the needful related to seat limit.

            Thank you!

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Jaideep, Have deactivated employee level menus for Eligibility Report, Employee Plan Eligibility Report, Employee Timesheet Report and Paycheck Management. Please do the needful related to seat limit. Thank you!
            prasanna Prasanna Karlekar (Inactive) made changes -
            Status Reopen [ 4 ] In Progress [ 3 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Prasanna Karlekar [ prasanna ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
            Hide
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

            Hi Amannda Johnson,

            I have set the admin seat limit to 21 on production Biorad.

            Show
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Hi Amannda Johnson , I have set the admin seat limit to 21 on production Biorad.
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Amannda Johnson [ amjohnson ]
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            prasanna Prasanna Karlekar (Inactive) logged work - 20/Dec/17 10:00 PM
            • Time Spent:
              0.5h
               

              Menu disable
              Discussion on scenario to be verified
              JIRA update

            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Link This issue relates to WT-12855 [ WT-12855 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Time Spent 21h 35m [ 77700 ] 22h 5m [ 79500 ]
            Worklog Id 98011 [ 98011 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Time Spent 22h 5m [ 79500 ] 23h 35m [ 84900 ]
            Worklog Id 99096 [ 99096 ]
            Hide
            Van.Nguyen Van Nguyen (Inactive) added a comment -

            Hi Amannda Johnson,

            Can we close this ticket? Not sure if anything else is pending.

            Show
            Van.Nguyen Van Nguyen (Inactive) added a comment - Hi Amannda Johnson , Can we close this ticket? Not sure if anything else is pending.
            Hide
            agarvey Amanda B. Garvey (Inactive) added a comment -

            You sent this to Amanda Garvey.

            Show
            agarvey Amanda B. Garvey (Inactive) added a comment - You sent this to Amanda Garvey.
            Hide
            amjohnson Amannda Johnson added a comment -

            ticket can be closed.

            Show
            amjohnson Amannda Johnson added a comment - ticket can be closed.
            amjohnson Amannda Johnson made changes -
            Status Resolved [ 5 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Ashwin Wankhede (Inactive) made transition -
            Open In Progress
            15h 16m 1
            Prasad Pise (Inactive) made transition -
            In Progress Dev Analysis
            19h 2m 1
            Rakesh Roy (Inactive) made transition -
            Dev Analysis Resolved
            4d 21m 1
            Amannda Johnson made transition -
            Resolved Reopen
            17d 17h 33m 2
            Prasanna Karlekar (Inactive) made transition -
            Reopen In Progress
            2d 22h 37m 2
            Jaideep Vinchurkar (Inactive) made transition -
            In Progress Resolved
            1d 12h 35m 2
            Amannda Johnson made transition -
            Resolved Closed
            21d 6h 8m 1

              People

              Assignee:
              amjohnson Amannda Johnson
              Reporter:
              Robyn.Adkison Robyn Adkison (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              14 Start watching this issue

                Dates

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                Updated:
                Resolved:

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