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Type:
Support Activity
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Company Move
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Environment:Production
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Reported by:Implementation
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Company:Bio-Rad
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Module:BenAdmin
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Severity:Simple
Please find attached the Bio Rad UAT sign off and the access request log to begin the Smoke Test process. Smoke test time frame 11/23/17 - 11/29/17, for release on 11/29/17. We will not access the site during this time. Can you please make sure the items we are requesting below are completed before it is released back to us? This will help to reduce any rework on both ends.
NUMBER OF ADMIN SEATS NEEDED
Please set up 6 seats
ADMINISTRATOR RIGHT SET UP (E.G. POLICY TYPE AND PERMISSION)
Please set up the UHC/UMR Admin Rights Policy
DASHBOARD SETTING PARAMETERS (PARTNER ACCESS)
Please set up Partner Access
*SET THE RECEIVE EMAIL DEFAULT TO “YES” (BACKEND DEFAULT) AND UPDATE ANY EXISTING EMPLOYEE RECORDS TO “YES”
*Please set all test employees loaded in the site to “yes” in the backend for the Receive Email field – Please make sure the backend setting is set to yes so when a new employee is added it will automatically set them to “yes” and also set all loaded employees to “yes”.
*
OTHER ITEMS*
Please copy over any documents that have been pre – loaded in the stage site to the new prod site.
CC: Gary Cunningham, Amannda Johnson, Jennifer Melgoza, Yamilka Coca, Cindy Wibbing, Van Nguyen
- 20171122_164626.pdf
- 126 kB
We have started with this company move. We will update you once its moved on production.
Thank you.
Hi Prasad Pise,
We have moved "Bio Rad" from stage to production.
below mentioned points for the moved company.
1. Make proper company module mapping
2. Save EDS and theme
3. Login to the site with Partner/Broker/Employee role and make sure all pages are displayed
4. Dashboard configuration
a) Is there any employee with blank Gender
b) Is there any employee with blank Payroll Schedule
c) Is there any employee with blank effective date
Below task are completed.
- NUMBER OF ADMIN SEATS NEEDED
Please set up 6 seats - ADMINISTRATOR RIGHT SET UP (E.G. POLICY TYPE AND PERMISSION)
Please set up the UMC/UMR Default Admin Rights Policy - DASHBOARD SETTING PARAMETERS (PARTNER ACCESS)
Please set up Partner Access
Points from Amannda Johnson in comments are pending.
Please let me know if you need any information related to this.
Company Activated on production.
QA Testing is in Progress.
Attaching checklist used in company migration: Bio Rad_Stage To Production.xls
Rights given to EDI users and Users mentioned in Attached file.
Jyoti Mayne, Vinanti Yadav - Please do eligibility migration on this company.
CC: Samir, Satya, Vijay Siddha, Indraprakash Tiwari , Rakesh Roy, Ashwin Wankhede, Jaideep Vinchurkar, Khandu Kshirsagar, Mandar Kulkarni, Rushikesh Dattatray Bane
Access Rights : Company Name - BioRad
Date: 11/23/2017 5:30:02 PM
=====================================================================================
---------- Rights to below users has been given. ----------
1. Abhay Patil - Abhay. - Granted.
2. Abhay Patil - AbhayP. - Granted.
3. Cindy Wibbing - cwibbing. - Granted.
4. Cindy Wibbing - cwibbing2. - Granted.
5. Alex Nguyen - Alexn. - Granted.
6. Alex Nguyen - AlexNg. - Granted.
7. Chris Ellenberger - cellenberger. - Granted.
8. Chris Ellenberger - chellenberger. - Granted.
9. Damion Velasquez - dVelasquez. - Granted.
10. Damion Velasquez - DVelasquez2. - Granted.
11. Kevin Hale - khale. - Granted.
12. Kevin Hale - khale2. - Granted.
13. Kathy Love-Stokes - Kathyl. - Granted.
14. Kathy Love-Stokes - kathyl2. - Granted.
15. Nathaniel Cornejo-Walker - Nathanielw. - Granted.
16. Nathaniel Cornejo-Walker - Nathanielw2. - Granted.
17. Rachel Baker - RABaker. - Granted.
18. Rachel Baker - RABaker2. - Granted.
19. Rochelle Thomas - rthomas. - Granted.
20. Rochelle Thomas - rthomas2. - Granted.
21. Van Nguyen - vnguyen. - Granted.
22. Van Nguyen - vnguyen2. - Granted.
23. James clack - Jclack. - Granted.
24. Jennifer Fernandes - jfernandes. - Granted.
25. Darryn Carter - dcarter. - Granted.
26. Raymond Williams - RWilliams. - Granted.
27. Yashau Macshate - ymacshate. - Granted.
28. Yashau MacShate - ymacshate2. - Granted.
29. Trisha Ponsiano - tponsiano. - Granted.
30. Robyn Adkison - radkison. - Granted.
31. Gary Cunningham - gcunningham. - Granted.
32. Amannda Johnson - amjohnson. - Granted.
33. Debbie LaRue - dlarue. - Granted.
34. Kevin Walker - kevinw. - Granted.
35. Yamilka Coca - ycoca. - Granted.
36. CONNIE PUENTE - cpuente. - Granted.
37. David Draghi - ddraghi. - Granted.
38. Hafeesah Williams - hwilliams. - Granted.
39. IEISHA FORD - iford. - Granted.
40. IRMA CHAVEZ - ichavez. - Granted.
41. Kelli Gaillant - kgaillant. - Granted.
42. Lisa Hernandez - lhernandez. - Granted.
43. RENEA RENELLA - rrenella. - Granted.
44. SYRITA ANDERSON - sanderson. - Granted.
45. Tracy Mitch - trmitch. - Granted.
46. Ursula Gomez - urgomez. - Granted.
47. Lisa Hernandez - lhernandez. - Granted.
48. Betty Navarro - bnavarro. - Granted.
49. Susan Yacoub - syacoub. - Granted.
50. Cheryl Kysh - ckysh. - Granted.
51. Gayle Smelansky - gsmelansky. - Granted.
52. Ellora Diehl - ediehl. - Granted.
53. Sonja Burns - sonjaburns. - Granted.
54. Surita Powell - spowell. - Granted.
55. Gail Eist - geist. - Granted.
---------- Below users not found ----------
1. Traci Simson
2. Jackie Sivigny
3. Robert Cubellis
4. Jennifer Philps
5. Deborah Mascot
6. Nicholoas Balestriere
Reverse Eligibility Migration is done on Bio Rad.
Thanks,
Vinanti
CC : Umesh Kadam, Jyoti Mayne, Amruta Lohiya, Ashwin Wankhede, Prasad Pise
Hi Rakesh Roy
I have completed testing for "BioRad for Hspl" on production with respect to stage copy "BioRad".
Following are the to do items for Main copy :
1. Make proper company module mapping
2. Save EDS and theme
3. Dashboard configuration for employee,Admin
4. Check if any admin user moved from Stage to Prod.
5. Confirm if the "UHC/UMR Admin Rights Policy" is mapped in main company as it was not visible for hspl copy when tried to add new admin.
Hi Satya
Following are some issues and Pending Items to be done
1. Error page get displayed on click of link " Flexible Spending Calculator" present in Work Life Tools & Calculators.
2. Admin can not add employee when "UHC / UMR Admin rights policy is assigned" to admin.
Because - Such admin do not have access to All the Class fields.
Admin could not select value from "Paryoll Schedule" field and it’s a mandatory field.
Payroll Schedule can populate value only when user selects at least a value from all the classes.
3. Below points reported by Amannda Johnson
" During the move please delete the following benefit types including the plans that are currently in them.
Supplemental Employee AD&D
Supplemental Spouse AD&D
Supplemental Child AD&D
E-Trad (Disabled)
And delete the following rate: DELETE Executive LTD "
PFA checklist for more details along with screenshots.
CC SamirHrishikesh DeshpandeGaurav SodaniSachin HingoleAshwin WankhedeKhandu KshirsagarJaideep Vinchurkar
Following are the to do items for Main copy :
1. Make proper company module mapping - Done
2. Save EDS and theme - Done
3. Dashboard configuration for employee,Admin - Done
4. Check if any admin user moved from Stage to Prod. - No
5. Confirm if the "UHC/UMR Admin Rights Policy" is mapped in main company as it was not visible for hspl copy when tried to add new admin.--Added on Prod as per Stage
Satya Gaurav Sodani Please check points raised by Prasad.
Umesh Kadam is looking into #1 mentioned points.
Rakesh Roy: Can you please confirm @2 mentioned by Prasad Pise
Jaideep Vinchurkar: Please take #3 for removal of Benefit Type & Rates. Ideally these should be separate support tickets.
Regards,
Satya Prakash
Hi Prasad Pise,
Please find the below 3Cs for #1 point.
Concern: Error page get displayed on click of the link " Flexible Spending Calculator" present in Work Life Tools & Calculators.
Cause: We have found that in the "Site Branding & Configuration" screen-> Work/Life Tools & Calculators, incorrect URL is saved for "Flexible Spending Calculator" which is "./FSACakcukatir"
Correction: We have updated the URL for the link "Flexible Spending Calculator" to "./FSACalculator" on Stage and Production both.
Could you please verify the same?
Thanks,
Vaishali.
I have verified the "Flexible Spending Calculator" link on production in "BioRad for Hspl" copy. Its working as expected.
Rakesh Roy
Following point is pending and needs to be checked.
Admin can not add employee when "UHC / UMR Admin rights policy is assigned" to admin.
Because - Such admin do not have access to All the Class fields.
Admin could not select value from "Paryoll Schedule" field and it’s a mandatory field.
Payroll Schedule can populate value only when user selects at least a value from all the classes.
Robyn Adkison Company moved successfully.
Observed one thing that Admin has no rights for Class 3 and 4 on both stage and Production environment (Refer attached screenshot) . So, Admin won't be able to add employee. Please provide some rights as per your requirement to add employee if required.
Thank you Rakesh Roy for moving the company and letting us know about the admin rights. We will take a look at the admin rights to ensure that there will be no issue will adding in employees and we'll also start doing our check outs as well.
For the following users, could you please try to look for them again to allow them access to the group, I've updated some of the names that may have been misspelled:
1. Traci Simpson
2. Jackie (Jacqueline) Sivigny
3. Robert (Bobby) Cubellis
4. Jennifer Philp instead of Jennifer, please give access to Peggy Fiedler. I've updated the list.
5. Deborah Mascot
6. Nicholas Balestriere
thank you for all of your help,
Robyn
CC: Cindy Wibbing, Van Nguyen, Amannda Johnson, Gary Cunningham, peggy fiedler, Yamilka Coca
Ashwin Wankhede Please provide access of mentioned partner to this company.
Robyn Adkison
We have moved BioRad from stage to Production not Bio-Rad Laboratories, Inc. Hope this is correct understanding, please confirm.
Hi Robyn Adkison,
Rights to below users has been given.
1. Traci Simpson - TSimpson. - Granted.
2. Jacqueline Sivigny - jsivigny. - Granted.
3. Robert cubblis - rcubblis. - Granted.
4. Peggy fiedler - Peggyf. - Granted.
5. Debbie Mascot - DMascot. - Granted.
6. Debbie Mascot - dmascotMARQ. - Granted.
7. Nicholas Balestriere - nbalestriere. - Granted.
The following reports in production are not pulling:
- Eligibility Report - a server error pops up when trying to preview the report
- Billing Details report - the report looks like it trys to open in another window however nothing pulls.
See screen shots attached for reference.
in addition to the report concerns when will the delete items be deleted from production?
During the move please delete the following benefit types including the plans that are currently in them.
Supplemental Employee AD&D
Supplemental Spouse AD&D
Supplemental Child AD&D
E-Trad (Disabled)
And delete the following rate: DELETE Executive LTD
Prasanna Karlekar Could you please check Amanda's comment on report?
Jyoti Mayne Vinanti Yadav Please delete benefits as per Amanda's comment.
Hi Amannda Johnson,
As per your request, We have deleted below Benefit Type and Plans.
Benefit Type | Plan Name |
DELETE Supplemental Employee AD&D | DELETE Supplemental Employee AD&D |
DELETE Supplemental Spouse AD&D | DELETE Supplemental Family AD&D (w/CH), DELETE Supplemental Family AD&D (w/CH) |
DELETE Supplemental Child AD&D | DELETE Supplemental Family AD&D (w/SP), DELETE Supplemental Family AD&D (No SP) |
DELETE E-Trade (Disabled) | E-Trade (DELETE) |
And also mentioned Rate : DELETE Executive LTD is deleted.
Thanks,
Vinanti
Thank you for completing the deletions. I will review the site today.
Please let me know what the status is in the report concerns noted in previous comments.
Hi Amannda Johnson,
We tried executing Billing and Eligibility report with less record set customization as following:
Billing Report:
They executed successfully.
Eligibility report does give error when all plans are selected. Billing report should have executed. We will research more why blank screen is appearing for Billing Report.
As of now, could you please check once by selecting specific plans and classes.
Thank you!
cc: Gaurav Sodani, [~parmeshwar.jumbade]
This was sent to the wrong Amanda.
Again sent to the wrong Amanda..should be Amannda
Prasanna Karlekar I was able to pull up an eligibility report by checking just one benefit type. Is this correct report pulling settings that for the eligibility report you can only select one benefit type to run at a time?
With regards to the Billing Details report I was able to run the report by just clicking one benefit type. This report does need to run with all types checked since the billing team using this report to create the consolidated bill. The consolidate bill includes all benefit types. Please advise when this report is available to run with all benefit types. Our recon team needs to run out a report to provide a sample consolidate bill for the client to review and approve.
Hi Amannda Johnson,
For Eligibility report as mentioned earlier, when this report is executed with lot of plan selections it runs out of memory and throws an exception. This has always been the behavior and will need a performance fix. We cannot work on this immediately.
For Billing Report, yes the report should have executed successfully for all plans. As mentioned yesterday, we need to research why blank screen is appearing. We will take this today.
Thank you!
[~parmeshwar.jumbade] -
Please check the Billing Report issue - Blank screen appears on execution.
Thank you!
cc: Gaurav Sodani
Now billing report showing data on screen instead of blank screen. We have done some changes in a report execution query which retrieve data faster.
The report was showing blank screen because report query was taking more than 4 minutes to execute due to this RDL shows blank screen. But after our changes it gets execute less than a minute. Time for report execution may be vary by report to report based on the selected fields/criteria.
Nandkumar Prabhakar Karlekar, Thank you for your help into this.
Sachin Hingole, Please verify this report on production environment.
Note: This changes is applied on Bio Rad company only. For rest of companies it will get deployed through patch process.
Issue of Billing report is resolved. Billing report is working as expected.
Please set the seat limit on production to 21 seats. Per signed SOW they are allowed a total of 20 admins seats. We need the seat limit to be set to 21 since we will have 20 seats for client then we need 1 for internal use.
In addition to the admin seat increase the Paycheck Management section shows on production from employee view. This is under the Benefits menu both the Paycheck Management + View Paycheck need to be removed from the employee view on production. This was done on stage, reference ticket # WT-12091
Also, please remove the following report from the production employee view: Time sheet report and Eligibility Report. These reports were also removed from stage, reference ticket WT-12091
Hi Jaideep,
Have deactivated employee level menus for Eligibility Report, Employee Plan Eligibility Report, Employee Timesheet Report and Paycheck Management.
Please do the needful related to seat limit.
Thank you!
Hi Amannda Johnson,
I have set the admin seat limit to 21 on production Biorad.
Hi Amannda Johnson,
Can we close this ticket? Not sure if anything else is pending.
You sent this to Amanda Garvey.
ticket can be closed.
During the move please delete the following benefit types including the plans that are currently in them.
Supplemental Employee AD&D
Supplemental Spouse AD&D
Supplemental Child AD&D
E-Trad (Disabled)
And delete the following rate: DELETE Executive LTD
Thank you!