-
Type:
Support Activity
-
Status: Closed
-
Priority:
High
-
Resolution: Done
-
Affects Version/s: None
-
Fix Version/s: None
-
Component/s: BenAdmin
-
Labels:None
-
Support Task Type:Access Request
-
Environment:Production
-
Reported by:EDI
-
Company:All Clients/Multiple Clients
-
Module:BenAdmin - Customization
-
Issue Importance:Must Have
-
Severity:Simple
Rachel Baker, Kathy Love-Stokes and James Clack need access to SA Utility Tool Box/ Recalc. This is essential especially for the next two months when post OE discrepancy volume will be high.
Requesting approval: David Rhodes Nick Jackie Sivigny
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Satya [ ID10004 ] | Samir [ samir ] |
| Summary | Recalc access to Rachel (For discrepancy) | Recalc access to Rachel and James |
| Description |
[~Rachel.Baker] needs access to SA Utility Tool Box/ Recalc. This is essential especially for the next two months when post OE discrepancy volume will be high. !SA-util.png|thumbnail! Requesting approval: [~admin] [~nick] [~jackie.sivigny] CC [~Van.Nguyen] [~klovestokes] |
[~Rachel.Baker] and [~james.clack] need access to SA Utility Tool Box/ Recalc. This is essential especially for the next two months when post OE discrepancy volume will be high. !SA-util.png|thumbnail! Requesting approval: [~admin] [~nick] [~jackie.sivigny] CC [~Van.Nguyen] [~klovestokes] |
Hello Abhay:
I will need access to the SA Utility
Your attention and consideration in this matter is appreciated.
Thank you in Advance!
Kathy Love-Stokes
EDI Analyst
Employee Benefit Specialists, Inc.
PO Box 11657, Pleasanton, CA 94588
PH: 925-218-3552| FAX: 925-460-3920 | kathy.lovestokes@ebsbenefits.com<kathy.lovestokes@ebsbenefits.com
>
From: Abhay Patil (Jira) jira@workterra.atlassian.net
Sent: Tuesday, November 28, 2017 11:10 AM
To: Kathy Love-Stokes <kathy.lovestokes@ebsbenefits.com>
Subject: [JIRA] Abhay Patil mentioned you on WT-12423 (Jira)
Abhay Patil<https://workterra.atlassian.net/secure/ViewProfile.jspa?name=abhay.patil> mentioned you on [Support Activity] WT-12423<https://workterra.atlassian.net/browse/WT-12423>
Re: Recalc access to Rachel (For discrepancy)<https://workterra.atlassian.net/browse/WT-12423>
Rachel Baker<https://workterra.atlassian.net/secure/ViewProfile.jspa?name=Rachel.Baker> needs access to SA Utility Tool Box/ Recalc. This is essential especially for the next two months when post OE discrepancy volume will be high.
https://workterra.atlassian.net/secure/thumbnail/68721/SA-util.png<https://workterra.atlassian.net/secure/attachment/68721/68721_SA-util.png>
Requesting approval: David Rhodes<https://workterra.atlassian.net/secure/ViewProfile.jspa?name=admin> Nick<https://workterra.atlassian.net/secure/ViewProfile.jspa?name=nick> Jackie Sivigny<https://workterra.atlassian.net/secure/ViewProfile.jspa?name=jackie.sivigny>
CC Van Nguyen<https://workterra.atlassian.net/secure/ViewProfile.jspa?name=Van.Nguyen> Kathy Love-Stokes<https://workterra.atlassian.net/secure/ViewProfile.jspa?name=klovestokes>
[Add Comment]<https://workterra.atlassian.net/browse/WT-12423#add-comment>
Add Comment<https://workterra.atlassian.net/browse/WT-12423#add-comment>
Get Jira notifications on your phone! Download the Jira Cloud app for Android<https://play.google.com/store/apps/details?id=com.atlassian.android.jira.core&referrer=utm_source%3DNotificationLink%26utm_medium%3DEmail> or iOS<https://itunes.apple.com/app/apple-store/id1006972087?pt=696495&ct=EmailNotificationLink&mt=8>
| Attachment | image002.png [ 68722 ] | |
| Attachment | image005.png [ 68723 ] |
| Description |
[~Rachel.Baker] and [~james.clack] need access to SA Utility Tool Box/ Recalc. This is essential especially for the next two months when post OE discrepancy volume will be high. !SA-util.png|thumbnail! Requesting approval: [~admin] [~nick] [~jackie.sivigny] CC [~Van.Nguyen] [~klovestokes] |
[~Rachel.Baker], [~klovestokes] and [~james.clack] need access to SA Utility Tool Box/ Recalc. This is essential especially for the next two months when post OE discrepancy volume will be high. !SA-util.png|thumbnail! Requesting approval: [~admin] [~nick] [~jackie.sivigny] CC [~Van.Nguyen] [~klovestokes] |
Per approval email by Nick - let's have access permission to Rachel Baker please. Thanks.
(PS We will channel recalc requests for discrepancy management through Rachel.)
So finally, we have to give Racal access to only Rachel right?
| Assignee | Samir [ samir ] | Abhay Patil [ abhay.patil ] |
That's right.
| Assignee | Abhay Patil [ abhay.patil ] | Jaideep Vinchurkar [ jaideep.vinchurkar ] |
Hi Rachel Baker,
I have given you rights to SA utility for 'Recalculation HealthTier Policy No' from back end. Please confirm from UI.
CC: Abhay Patil
| Assignee | Jaideep Vinchurkar [ jaideep.vinchurkar ] | Rachel Baker [ rachel.baker ] |
| Resolution | Done [ 10000 ] | |
| Status | Open [ 1 ] | Resolved [ 5 ] |
| Component/s | BenAdmin [ 10000 ] | |
| Developer | Jaideep Vinchurkar [ jaideep.vinchurkar ] | |
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Customization(10113) |
| Remaining Estimate | 1h [ 3600 ] | |
| Original Estimate | 1h [ 3600 ] |
| Remaining Estimate | 1h [ 3600 ] | 0.5h [ 1800 ] |
| Time Spent | 0.5h [ 1800 ] | |
| Worklog Id | 94449 [ 94449 ] |
Hi Jaideep,
I see it's available when I login now.
Thanks
Rachel
| Status | Resolved [ 5 ] | Closed [ 6 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
2d 23h 59m | 1 |
|
1h 44m | 1 |
Could you please look into this?