-
Type:
Support Activity
-
Status:
Resolved
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
Support Task Type:
Access Request
-
-
Reported by:
CareerBuilder
-
Company:
Santa Cruz Medical Group
-
Module:
Platform
- Security
-
I'm requesting access be given to members of the Call Center CSR team for Santa Cruz Medical Group and Mercy Radiology Group in Production. They are as follows:
Connie Puente <connie.puente@ebsbenefits.com>; David Draghi <david.draghi@ebsbenefits.com>; Hafeesah Williams <hafeesah.williams@ebsbenefits.com>; Ieisha Ford <ieisha.ford@ebsbenefits.com>; Irma Chavez <irma.chavez@ebsbenefits.com>; Kelli Gaillant <kelli.gaillant@ebsbenefits.com>; Lisa Hernandez <lisa.hernandez@ebsbenefits.com>; Renea Renella <renea.renella@ebsbenefits.com>; Syrita Anderson <syrita.anderson@ebsbenefits.com>; Tracy Mitch <tracy.mitch@ebsbenefits.com>; Ursula Gomez <ursula.gomez@ebsbenefits.com>
CC: Lisa Hernandez Jennifer Johnson
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"a0c17b9c-2420-4f70-b75e-29364479035b","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":1412.7000000476837,"redirectCount":0,"resourceLoadedEnd":1597.5,"resourceLoadedStart":537.9000000357628,"resourceTiming":[{"duration":326.39999997615814,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":537.9000000357628,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":537.9000000357628,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":864.3000000119209,"responseStart":0,"secureConnectionStart":0},{"duration":332.69999998807907,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":538.1000000238419,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":538.1000000238419,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":870.8000000119209,"responseStart":0,"secureConnectionStart":0},{"duration":333.5999999642372,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":538.2000000476837,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":538.2000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":871.8000000119209,"responseStart":0,"secureConnectionStart":0},{"duration":334.19999998807907,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":538.3000000119209,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":538.3000000119209,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":872.5,"responseStart":0,"secureConnectionStart":0},{"duration":334.39999997615814,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":538.4000000357628,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":538.4000000357628,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":872.8000000119209,"responseStart":0,"secureConnectionStart":0},{"duration":391.2000000476837,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":538.5,"connectEnd":538.5,"connectStart":538.5,"domainLookupEnd":538.5,"domainLookupStart":538.5,"fetchStart":538.5,"redirectEnd":0,"redirectStart":0,"requestStart":538.5,"responseEnd":929.7000000476837,"responseStart":929.7000000476837,"secureConnectionStart":538.5},{"duration":595.3000000119209,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":538.6000000238419,"connectEnd":538.6000000238419,"connectStart":538.6000000238419,"domainLookupEnd":538.6000000238419,"domainLookupStart":538.6000000238419,"fetchStart":538.6000000238419,"redirectEnd":0,"redirectStart":0,"requestStart":538.6000000238419,"responseEnd":1133.9000000357628,"responseStart":1133.9000000357628,"secureConnectionStart":538.6000000238419},{"duration":592.1000000238419,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":538.6000000238419,"connectEnd":538.6000000238419,"connectStart":538.6000000238419,"domainLookupEnd":538.6000000238419,"domainLookupStart":538.6000000238419,"fetchStart":538.6000000238419,"redirectEnd":0,"redirectStart":0,"requestStart":538.6000000238419,"responseEnd":1130.7000000476837,"responseStart":1130.7000000476837,"secureConnectionStart":538.6000000238419},{"duration":595.5999999642372,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":538.7000000476837,"connectEnd":538.7000000476837,"connectStart":538.7000000476837,"domainLookupEnd":538.7000000476837,"domainLookupStart":538.7000000476837,"fetchStart":538.7000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":538.7000000476837,"responseEnd":1134.300000011921,"responseStart":1134.300000011921,"secureConnectionStart":538.7000000476837},{"duration":596,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":538.8000000119209,"connectEnd":538.8000000119209,"connectStart":538.8000000119209,"domainLookupEnd":538.8000000119209,"domainLookupStart":538.8000000119209,"fetchStart":538.8000000119209,"redirectEnd":0,"redirectStart":0,"requestStart":538.8000000119209,"responseEnd":1134.800000011921,"responseStart":1134.800000011921,"secureConnectionStart":538.8000000119209},{"duration":596.2000000476837,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":539,"connectEnd":539,"connectStart":539,"domainLookupEnd":539,"domainLookupStart":539,"fetchStart":539,"redirectEnd":0,"redirectStart":0,"requestStart":539,"responseEnd":1135.2000000476837,"responseStart":1135.2000000476837,"secureConnectionStart":539},{"duration":596.5,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":539.1000000238419,"connectEnd":539.1000000238419,"connectStart":539.1000000238419,"domainLookupEnd":539.1000000238419,"domainLookupStart":539.1000000238419,"fetchStart":539.1000000238419,"redirectEnd":0,"redirectStart":0,"requestStart":539.1000000238419,"responseEnd":1135.6000000238419,"responseStart":1135.6000000238419,"secureConnectionStart":539.1000000238419},{"duration":601.3999999761581,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":540.6000000238419,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":540.6000000238419,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1142,"responseStart":0,"secureConnectionStart":0},{"duration":595.4000000357628,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/e80c7a6aee0fa86c2b1a716575a614aa/shortcuts.js?context=issuenavigation&context=issueaction","startTime":540.8000000119209,"connectEnd":540.8000000119209,"connectStart":540.8000000119209,"domainLookupEnd":540.8000000119209,"domainLookupStart":540.8000000119209,"fetchStart":540.8000000119209,"redirectEnd":0,"redirectStart":0,"requestStart":540.8000000119209,"responseEnd":1136.2000000476837,"responseStart":1136.2000000476837,"secureConnectionStart":540.8000000119209},{"duration":601.2000000476837,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":541,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":541,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1142.2000000476837,"responseStart":0,"secureConnectionStart":0},{"duration":594.5999999642372,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":542.2000000476837,"connectEnd":542.2000000476837,"connectStart":542.2000000476837,"domainLookupEnd":542.2000000476837,"domainLookupStart":542.2000000476837,"fetchStart":542.2000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":542.2000000476837,"responseEnd":1136.800000011921,"responseStart":1136.800000011921,"secureConnectionStart":542.2000000476837}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":448,"responseStart":532,"responseEnd":536,"domLoading":536,"domInteractive":1643,"domContentLoadedEventStart":1643,"domContentLoadedEventEnd":1745,"domComplete":2224,"loadEventStart":2224,"loadEventEnd":2228,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"a7505ab22d1fea","effectiveType":"4g","downlink":9,"rtt":0,"serverDuration":47,"dbReadsTimeInMs":12,"dbConnsTimeInMs":14,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
I have given access rights to given call center team members to Santa Cruse Medical group and Mercy Radiology Group in production.