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Type:
Support Activity
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Status: Resolved
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Platform
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Labels:None
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Support Task Type:Access Request
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Environment:Production
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Reported by:CareerBuilder
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Company:Santa Cruz Medical Group
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Module:Platform - Security
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Severity:Simple
I'm requesting access be given to members of the Call Center CSR team for Santa Cruz Medical Group and Mercy Radiology Group in Production. They are as follows:
Connie Puente <connie.puente@ebsbenefits.com>; David Draghi <david.draghi@ebsbenefits.com>; Hafeesah Williams <hafeesah.williams@ebsbenefits.com>; Ieisha Ford <ieisha.ford@ebsbenefits.com>; Irma Chavez <irma.chavez@ebsbenefits.com>; Kelli Gaillant <kelli.gaillant@ebsbenefits.com>; Lisa Hernandez <lisa.hernandez@ebsbenefits.com>; Renea Renella <renea.renella@ebsbenefits.com>; Syrita Anderson <syrita.anderson@ebsbenefits.com>; Tracy Mitch <tracy.mitch@ebsbenefits.com>; Ursula Gomez <ursula.gomez@ebsbenefits.com>
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Satya [ ID10004 ] | Jaideep Vinchurkar [ jaideep.vinchurkar ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Component/s | Platform [ 10006 ] | |
| Developer | Jaideep Vinchurkar [ jaideep.vinchurkar ] | |
| Module | Parent values: BenAdmin(10100) | Parent values: Platform(10106)Level 1 values: Security(10115) |
| Remaining Estimate | 1h [ 3600 ] | |
| Original Estimate | 1h [ 3600 ] |
| Assignee | Jaideep Vinchurkar [ jaideep.vinchurkar ] | darryn.carter [ darryn.carter ] |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
| Remaining Estimate | 1h [ 3600 ] | 0.5h [ 1800 ] |
| Time Spent | 0.5h [ 1800 ] | |
| Worklog Id | 94133 [ 94133 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
1h 29m | 1 |
|
13m 46s | 1 |
I have given access rights to given call center team members to Santa Cruse Medical group and Mercy Radiology Group in production.