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Type:
Support Activity
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Status:
Resolved
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Priority:
High
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Support Task Type:
Data Correction
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Reported by:
CareerBuilder
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Module:
BenAdmin
- Report
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Zero's are coming down from some of the employee's plans for STD, Voluntary EE and Spouse Life & AD&D. Have emailed the discrepancy report to IRTTEAM. Please see applicable tabs and if you have questions about the explanation in the notes, please let me know.
All of except two have been coming down this way since 01/01/2017, most have been reported previously but still unresolved. The plans have not been included in the clients bill.
If they are not valid, can their plans be terminated?
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Hi Yashau MacShate,
I have corrected billing data for employee 'Daniel Heichelbech' as mentioned in CT-3070. Now there is no $0 cost for December 2017 billing report for STD plans.
For Voluntary life plans as Kiyo said there is $0 cost but that is because of EOI pending.