Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-12471

Southland - STD, Vol EE & Sp Life & AD&D - Amounts Come Down $0 - November 2017

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      CareerBuilder
    • Company:
      Southland
    • Module:
      BenAdmin - Report
    • Severity:
      Simple

      Description

      Zero's are coming down from some of the employee's plans for STD, Voluntary EE and Spouse Life & AD&D. Have emailed the discrepancy report to IRTTEAM. Please see applicable tabs and if you have questions about the explanation in the notes, please let me know.

      All of except two have been coming down this way since 01/01/2017, most have been reported previously but still unresolved. The plans have not been included in the clients bill.

      If they are not valid, can their plans be terminated?

        Attachments

          Activity

          Transition Time In Source Status Execution Times
          Yashau MacShate (Inactive) made transition -
          To Do Open
          3m 24s 1
          Jaideep Vinchurkar (Inactive) made transition -
          Open In Progress
          1h 17m 1
          Jaideep Vinchurkar (Inactive) made transition -
          In Progress Resolved
          20m 31s 1

            People

            Assignee:
            Yashau.Macshate Yashau MacShate (Inactive)
            Reporter:
            Yashau.Macshate Yashau MacShate (Inactive)
            Developer:
            Jaideep Vinchurkar (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Due:
              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 2h
                2h
                Remaining:
                Time Spent - 1.5h Remaining Estimate - 0.5h
                0.5h
                Logged:
                Time Spent - 1.5h Remaining Estimate - 0.5h
                1.5h