WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-12723

The Packard Companies - Billing details report - Enrollment coverage count field

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Report
    • Reported by:
      Implementation
    • Company:
      The Packard Companies
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 41

      Description

      Hi,
      There is a field in the Billing details report that we can pull in called "Enrollment Coverage Count". Could you please let us know what that field is supposed to show? In the Packard Companies client, there is a template named "Packard Billing Details". there are people who are showing up with numbers from 1 - 6. What do these numbers represent? I don't know if this template is corrupted or not.

      I've tried creating a new report with the same parameters, and on the new report, the value in this field is showing "0". Which number is correct? Is this a field that is currently functional? Please let us know what this field should contain.

      Example: Aaron Taylor - on the template for Basic life, his number shows as "2"
      On a newly created report, his number shows a "0"

      Thank you,
      Robyn

      CC: Amannda Johnson; Ashley Marra, Sonja Burns, Jackie Sivigny, Gayle Smelansky

        Attachments

        1. EE count.png
          80 kB
          Prasad Patil
        2. FW Hot Fix and Development Approval Request.msg
          74 kB
          Gaurav Sodani
        3. New report.PNG
          9 kB
          Robyn Adkison
        4. screenshot-1.png
          10 kB
          Robyn Adkison
        5. Template.PNG
          8 kB
          Robyn Adkison
        6. WT-12723- Issue and implementation Approach.xls
          9 kB
          Parmeshwar Jumbad

          Issue Links

          is cloned by

          Bug - A problem which impairs or prevents the functions of the product. NF-5561 The Packard Companies - Billing details report - Enrollment coverage count field

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

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            9 older comments
            Hide
            Permalink
            gaurav.sodani Gaurav Sodani (Inactive) added a comment -

            Hi All,

            This ticket has been approved for stage deployment on 12/21/17.

            Regards
            Gaurav

            Show
            gaurav.sodani Gaurav Sodani (Inactive) added a comment - Hi All, This ticket has been approved for stage deployment on 12/21/17. Regards Gaurav
            Hide
            Permalink
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Robyn Adkison,

            The issue has been resolved and also tested on Production. Please could you verify and close this ticket.

            Sachin Hingole,Prasanna Karlekar,[~parmeshwar.jumbade]

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Robyn Adkison , The issue has been resolved and also tested on Production. Please could you verify and close this ticket. Sachin Hingole , Prasanna Karlekar , [~parmeshwar.jumbade] Thanks, Venkatesh
            Hide
            Permalink
            Robyn.Adkison Robyn Adkison (Inactive) added a comment -

            Hi Venkatesh Pujari,
            I ran a billing details for packard for 2/1/18 and I am seeing that the counts are still not matching what the enrollment counts are.
            For instance, Amy Alpaugh is showing 1, however, her coverage tier is EE +SP + CH so I would expect her count to be 3.
            Denise Huerta is showing EE only, however, her count is showing 3.

            Thanks,
            Robyn

            Show
            Robyn.Adkison Robyn Adkison (Inactive) added a comment - Hi Venkatesh Pujari , I ran a billing details for packard for 2/1/18 and I am seeing that the counts are still not matching what the enrollment counts are. For instance, Amy Alpaugh is showing 1, however, her coverage tier is EE +SP + CH so I would expect her count to be 3. Denise Huerta is showing EE only, however, her count is showing 3. Thanks, Robyn
            Hide
            Permalink
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Robyn Adkison,

            We have verified this on our end observed that the count is matching as per the members enrolled in a plan for an Employee. Please could you send us the report details(From Date,To Date,Plan selection and field selections ) for which you are facing this issue.

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Robyn Adkison , We have verified this on our end observed that the count is matching as per the members enrolled in a plan for an Employee. Please could you send us the report details(From Date,To Date,Plan selection and field selections ) for which you are facing this issue. Thanks, Venkatesh
            Hide
            Permalink
            gaurav.sodani Gaurav Sodani (Inactive) added a comment -

            Hi All,

            Attaching the production deployment approval email for reference

            Regards
            Gaurav

            Show
            gaurav.sodani Gaurav Sodani (Inactive) added a comment - Hi All, Attaching the production deployment approval email for reference Regards Gaurav

              People

              Assignee:
              Robyn.Adkison Robyn Adkison (Inactive)
              Reporter:
              Robyn.Adkison Robyn Adkison (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

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