WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-12753

Jafra: Monica Lopez

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      JAFRA
    • Module:
      BenAdmin
    • Severity:
      Simple

      Description

      Hello Dev-

      I'm attempting to update the ee's Vol Life beneficiaries based on the list below, however, I'm unable to edit. Can you advise how I can update the beneficiary percentages?

      Francisco deleted

      35% for Alexis

      20% Adrianna

      35% Denise

      5% Rosa

      5% Daniel

      Thanks ,

      Raymond

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. NF-5510 Jafra: Not able delete or update beneficiary

          • Low - Minor problem or easily worked around.
          • In Development

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Hi Raymond Williams,

            We are looking into the issue. Till then, we can edit the percentages from back end. Can you please confirm you want to delete the beneficiary FRANCISCO LOPEZ ?

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Raymond Williams , We are looking into the issue. Till then, we can edit the percentages from back end. Can you please confirm you want to delete the beneficiary FRANCISCO LOPEZ ?
            Hide
            Permalink
            Raywill Raymond Williams (Inactive) added a comment -

            Hi Suraj Sokasane-

            Yes, please delete Francisco lopez as a beneficiary, per CE's request.

            Thanks!

            Show
            Raywill Raymond Williams (Inactive) added a comment - Hi Suraj Sokasane - Yes, please delete Francisco lopez as a beneficiary, per CE's request. Thanks!
            Hide
            Permalink
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Hi Raymond Williams,

            We have deleted Francisco as beneficiary and made the changes in percentages as mentioned.
            Please verify and let is know if you have any queries.

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Raymond Williams , We have deleted Francisco as beneficiary and made the changes in percentages as mentioned. Please verify and let is know if you have any queries.
            Hide
            Permalink
            Raywill Raymond Williams (Inactive) added a comment -

            Hi Suraj Sokasane-

            Thanks Suraj Sokasane! Confirmed. However, can you advise why we're unable to update Vol life beneficiary information?

            Show
            Raywill Raymond Williams (Inactive) added a comment - Hi Suraj Sokasane - Thanks Suraj Sokasane ! Confirmed. However, can you advise why we're unable to update Vol life beneficiary information?
            Hide
            Permalink
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Hi Raymond Williams,

            We are looking into same and it might take some time. We'll update you tomorrow EOD.

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Raymond Williams , We are looking into same and it might take some time. We'll update you tomorrow EOD.
            Hide
            Permalink
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

            HI Sheetal Bodhale ,

            Please check this today .

            Thanks,
            Swapnil p.

            Show
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - HI Sheetal Bodhale , Please check this today . Thanks, Swapnil p.
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - - edited

            Hi Raymond Williams,

            Please find below 3C's of the issue,
            Concern: Not able to update the beneficiary data

            Cause: Employee Vol Life plan has more number of beneficiaries. While updating or deleting the beneficiary,it is crossing maximum string length limit.So it is failing in java script function and not allowing to update or delete the beneficiary.

            Correction: We need to fix the code.

            CC:Swapnil Pandhare

            Thanks,
            Sheetal Bodhale

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - - edited Hi Raymond Williams , Please find below 3C's of the issue, Concern: Not able to update the beneficiary data Cause: Employee Vol Life plan has more number of beneficiaries. While updating or deleting the beneficiary,it is crossing maximum string length limit.So it is failing in java script function and not allowing to update or delete the beneficiary. Correction: We need to fix the code. CC: Swapnil Pandhare Thanks, Sheetal Bodhale
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            Hi Raymond Williams,

            Correction is done.We have created another bug for this issue.We will take that for development once we will receive the code approval.
            So closing this ticket.Please refer linked JIRA NF-5510 for further details.

            CC:Swapnil Pandhare

            Thanks,
            Sheetal Bodhale

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - Hi Raymond Williams , Correction is done.We have created another bug for this issue.We will take that for development once we will receive the code approval. So closing this ticket.Please refer linked JIRA NF-5510 for further details. CC: Swapnil Pandhare Thanks, Sheetal Bodhale

              People

              Assignee:
              Raywill Raymond Williams (Inactive)
              Reporter:
              Raywill Raymond Williams (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

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                Updated:
                Resolved:

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