WORKTERRAProject Type: software

WORKTERRA

Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-12753

Jafra: Monica Lopez

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      JAFRA
    • Module:
      BenAdmin
    • Severity:
      Simple

      Description

      Hello Dev-

      I'm attempting to update the ee's Vol Life beneficiaries based on the list below, however, I'm unable to edit. Can you advise how I can update the beneficiary percentages?

      Francisco deleted

      35% for Alexis

      20% Adrianna

      35% Denise

      5% Rosa

      5% Daniel

      Thanks ,

      Raymond

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. NF-5510 Jafra: Not able delete or update beneficiary

          • Low - Minor problem or easily worked around.
          • In Development

            Activity

            Ascending order - Click to sort in descending order
            Raywill Raymond Williams (Inactive) created issue -
            Raywill Raymond Williams (Inactive) made changes -
            Field Original Value New Value
            Link This issue causes CT-3628 [ CT-3628 ]
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Assignee Satya [ ID10004 ] Suraj Sokasane [ suraj.sokasane ]
            Hide
            Permalink
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Hi Raymond Williams,

            We are looking into the issue. Till then, we can edit the percentages from back end. Can you please confirm you want to delete the beneficiary FRANCISCO LOPEZ ?

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Raymond Williams , We are looking into the issue. Till then, we can edit the percentages from back end. Can you please confirm you want to delete the beneficiary FRANCISCO LOPEZ ?
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Assignee Suraj Sokasane [ suraj.sokasane ] Raymond Williams [ raywill ]
            Hide
            Permalink
            Raywill Raymond Williams (Inactive) added a comment -

            Hi Suraj Sokasane-

            Yes, please delete Francisco lopez as a beneficiary, per CE's request.

            Thanks!

            Show
            Raywill Raymond Williams (Inactive) added a comment - Hi Suraj Sokasane - Yes, please delete Francisco lopez as a beneficiary, per CE's request. Thanks!
            Raywill Raymond Williams (Inactive) made changes -
            Assignee Raymond Williams [ raywill ] Suraj Sokasane [ suraj.sokasane ]
            Hide
            Permalink
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Hi Raymond Williams,

            We have deleted Francisco as beneficiary and made the changes in percentages as mentioned.
            Please verify and let is know if you have any queries.

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Raymond Williams , We have deleted Francisco as beneficiary and made the changes in percentages as mentioned. Please verify and let is know if you have any queries.
            suraj.sokasane Suraj Sokasane (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            suraj.sokasane Suraj Sokasane (Inactive) made changes -
            Assignee Suraj Sokasane [ suraj.sokasane ] Raymond Williams [ raywill ]
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            Hide
            Permalink
            Raywill Raymond Williams (Inactive) added a comment -

            Hi Suraj Sokasane-

            Thanks Suraj Sokasane! Confirmed. However, can you advise why we're unable to update Vol life beneficiary information?

            Show
            Raywill Raymond Williams (Inactive) added a comment - Hi Suraj Sokasane - Thanks Suraj Sokasane ! Confirmed. However, can you advise why we're unable to update Vol life beneficiary information?
            Raywill Raymond Williams (Inactive) made changes -
            Assignee Raymond Williams [ raywill ] Suraj Sokasane [ suraj.sokasane ]
            Hide
            Permalink
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Hi Raymond Williams,

            We are looking into same and it might take some time. We'll update you tomorrow EOD.

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Raymond Williams , We are looking into same and it might take some time. We'll update you tomorrow EOD.
            suraj.sokasane Suraj Sokasane (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Resolved [ 5 ] Reopen [ 4 ]
            suraj.sokasane Suraj Sokasane (Inactive) made changes -
            Status Reopen [ 4 ] In Progress [ 3 ]
            suraj.sokasane Suraj Sokasane (Inactive) made changes -
            Assignee Suraj Sokasane [ suraj.sokasane ] Swapnil Pandhare [ swapnil.pandhare ]
            Hide
            Permalink
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

            HI Sheetal Bodhale ,

            Please check this today .

            Thanks,
            Swapnil p.

            Show
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - HI Sheetal Bodhale , Please check this today . Thanks, Swapnil p.
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Sheetal Bodhale [ sheetal.bodhale ]
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - - edited

            Hi Raymond Williams,

            Please find below 3C's of the issue,
            Concern: Not able to update the beneficiary data

            Cause: Employee Vol Life plan has more number of beneficiaries. While updating or deleting the beneficiary,it is crossing maximum string length limit.So it is failing in java script function and not allowing to update or delete the beneficiary.

            Correction: We need to fix the code.

            CC:Swapnil Pandhare

            Thanks,
            Sheetal Bodhale

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - - edited Hi Raymond Williams , Please find below 3C's of the issue, Concern: Not able to update the beneficiary data Cause: Employee Vol Life plan has more number of beneficiaries. While updating or deleting the beneficiary,it is crossing maximum string length limit.So it is failing in java script function and not allowing to update or delete the beneficiary. Correction: We need to fix the code. CC: Swapnil Pandhare Thanks, Sheetal Bodhale
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 14/Dec/17 12:41 AM
            • Time Spent:
              6.4h
               

              Analysis
              coding
              updated 3C's

            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Remaining Estimate 4h [ 14400 ] 0h [ 0 ]
            Time Spent 6.4h [ 23040 ]
            Worklog Id 96177 [ 96177 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Assignee Sheetal Bodhale [ sheetal.bodhale ] Raymond Williams [ raywill ]
            Resolution Fixed [ 1 ]
            Status Open [ 1 ] Resolved [ 5 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Link This issue relates to WT-12776 [ WT-12776 ]
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            Hi Raymond Williams,

            Correction is done.We have created another bug for this issue.We will take that for development once we will receive the code approval.
            So closing this ticket.Please refer linked JIRA NF-5510 for further details.

            CC:Swapnil Pandhare

            Thanks,
            Sheetal Bodhale

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - Hi Raymond Williams , Correction is done.We have created another bug for this issue.We will take that for development once we will receive the code approval. So closing this ticket.Please refer linked JIRA NF-5510 for further details. CC: Swapnil Pandhare Thanks, Sheetal Bodhale
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Status Resolved [ 5 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Rakesh Shahane (Inactive) made transition -
            Open Waiting for Customer Input
            		2h 8m 1
            Suraj Sokasane (Inactive) made transition -
            Waiting for Customer Input In Progress
            		36m 1
            Suraj Sokasane (Inactive) made transition -
            In Progress Resolved
            		54s 1
            Suraj Sokasane (Inactive) made transition -
            Resolved Reopen
            		1h 41m 1
            Suraj Sokasane (Inactive) made transition -
            Reopen In Progress
            		12s 1
            Sheetal Bodhale (Inactive) made transition -
            In Progress Open
            		19h 56m 1
            Sheetal Bodhale (Inactive) made transition -
            Open Resolved
            		19h 58m 1
            Sheetal Bodhale (Inactive) made transition -
            Resolved Closed
            		22h 41m 1

              People

              Assignee:
              Raywill Raymond Williams (Inactive)
              Reporter:
              Raywill Raymond Williams (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 4h Original Estimate - 4h
                  4h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 6.4h
                  6.4h