WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-12760

ATC - Employee AD&D Coverage not matching when max is met

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      White Label
    • Company:
      ATC
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT- Sprint 43

      Description

      Please look at employee Charles Holland. He elected EE Life with a coverage amount of 200K during OE and the system gave him the two increments of GI 20k which is correct and pended the remaining amount.

      For some reason when the contingent AD&D amount enrolled it is enrolling him in the max of 5x salary and pending nothing. I cannot figure why the EE Life and EE AD&D are set up the same and should always match.

      I thought that maybe some customization was changed after the elections were made but that is not the case. I created Debbie Test and I was able to reproduce the issue.

      There are currently 65 employees in this situation. I need you to research the root cause and fix the impacted employees.

      Jackie Sivigny

        Attachments

        1. Cost and coverage.png
          Cost and coverage.png
          53 kB
        2. EE AD&D match.png
          EE AD&D match.png
          96 kB
        3. EE AD&D mismatch.png
          EE AD&D mismatch.png
          94 kB
        4. EE Life Match.png
          EE Life Match.png
          140 kB
        5. EE Life mismatch.png
          EE Life mismatch.png
          109 kB
        6. Employee AD&D.png
          Employee AD&D.png
          107 kB
        7. EmployeeList.xlsx
          10 kB
        8. WT-12760_scenarios.xls
          20 kB

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. NF-5876 ATC - Employee AD&D Coverage not matching when max is met

          • Medium - Has the potential to affect progress.
          • Stage Testing

            Activity

            Ascending order - Click to sort in descending order
            Permalink
            jyoti.mayne Jyoti Mayne logged work - 13/Dec/17 09:25 AM
            • Time Spent:
              0.75h
               

              analysis and discussion with Prasad

            Permalink
            rohit.shete Rohit Shete (Inactive) logged work - 13/Dec/17 12:16 PM
            • Time Spent:
              4h
               
              • Discussion with prasad
              • Discusion with jyoti
              • Code debug
              • Data analysis
              • Plan and rate customization check
              • data anlsysis
            Permalink
            prasad.patil Prasad Patil (Inactive) logged work - 13/Dec/17 04:00 PM
            • Time Spent:
              3h
               

              Analysis and discussion with Jyoti

            Permalink
            rohit.shete Rohit Shete (Inactive) logged work - 14/Dec/17 02:35 PM - edited
            • Time Spent:
              6h
               
              • Data analysis
              • Scanning script creation
              • Data correction script creation
              • Unit Test
              • Data audit
              • Data correction on hspl
              • Comment add
            Permalink
            prasadp Prasad Pise (Inactive) logged work - 15/Dec/17 08:19 AM
            • Time Spent:
              1h
               

              Analysis & Internal Discussion with Hrishikesh for JIRA understanding
              Discussion with Sanjana for task

            Permalink
            jyoti.mayne Jyoti Mayne logged work - 15/Dec/17 09:29 AM - edited
            • Time Spent:
              5h
               

              scenario analysis, data scanning, correction and verification, 3C's comment review

            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) logged work - 15/Dec/17 11:10 AM - edited
            • Time Spent:
              4.5h
               

              Analysis
              Internal discussion
              Testing
              jira update

            Permalink
            rohit.shete Rohit Shete (Inactive) logged work - 15/Dec/17 02:26 PM
            • Time Spent:
              8h
               
              • Scenario analysis
              • Data audit from back-end
              • Discussion with jyoti
              • Data correction with jyoti
              • Unit testing
              • Comment added
              • Company restore
              • Code debug
            Permalink
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) logged work - 15/Dec/17 05:55 PM
            • Time Spent:
              0.25h
               

              discussion

            Permalink
            rohit.shete Rohit Shete (Inactive) logged work - 18/Dec/17 02:11 PM
            • Time Spent:
              1.5h
               
              • Data Analysis
              • analysis Query creation
              • call with jyoti
              • Plan customization check
            Permalink
            rohit.shete Rohit Shete (Inactive) logged work - 22/Jan/18 08:04 AM
            • Time Spent:
              8h
               
              • Analysis
              • Code debug
              • Coding
              • unit Testing
              • Try out different customization
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 23/Jan/18 12:18 PM
            • Time Spent:
              5h
               

              Scenario writing

            Permalink
            rohit.shete Rohit Shete (Inactive) logged work - 23/Jan/18 12:43 PM
            • Time Spent:
              7h
               
              • Discussion
              • Coding
              • Unit test
              • verify scenario
            Permalink
            jyoti.mayne Jyoti Mayne logged work - 23/Jan/18 05:32 PM - edited
            • Time Spent:
              0.5h
               

              discussion

            Permalink
            jyoti.mayne Jyoti Mayne logged work - 24/Jan/18 08:34 AM
            • Time Spent:
              0.25h
               

              discussion

            Permalink
            rohit.shete Rohit Shete (Inactive) logged work - 24/Jan/18 12:41 PM
            • Time Spent:
              6h
               
              • Coding
              • debug
              • unit test
              • discussion with jyoti
              • discussion with rashmita
              • scenario analysis
            Permalink
            rohit.shete Rohit Shete (Inactive) logged work - 25/Jan/18 05:16 PM
            • Time Spent:
              6h
               
              • Coding
              • Unit testing
              • Development
              • Impact Testing
              • Discussion
            Permalink
            rohit.shete Rohit Shete (Inactive) logged work - 29/Jan/18 08:22 AM - edited
            • Time Spent:
              6h
               
              • Unit test
              • Code Review Jyoti, Rohan
              • Scenario discussion with jyoti
              • Review Board request
              • Code Commit LB and trunk
            Permalink
            jyoti.mayne Jyoti Mayne logged work - 29/Jan/18 05:09 PM - edited
            • Time Spent:
              3h
               

              code review, unit testing and discussion

            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 30/Jan/18 02:34 PM
            • Time Spent:
              6h
               

              Lb testing
              Scenario creations

            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 01/Feb/18 05:18 AM
            • Time Spent:
              2h
               
              <No comment>
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 02/Feb/18 04:21 AM
            • Time Spent:
              2h
               
              <No comment>
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 02/Feb/18 12:31 PM
            • Time Spent:
              4h
               

              Stage testing

            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 03/Feb/18 04:21 AM
            • Time Spent:
              2h
               
              <No comment>

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Developer:
              Rohit Shete (Inactive)
              QA:
              Rashmita Dudhe (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Dev Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Remaining Estimate - 0h
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                  Logged:
                  Time Spent - 91.75h
                  91.75h