Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      County of San Luis Obispo
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT- Sprint 43

      Description

      Hi,

      Per BCC: I am having trouble getting an Event Builder to work correctly and are hoping you can assist me. I have created the QE Termed to Retiree Status. I need a corresponding Event Builder so that when the QE is initiated an e-mail is automatically sent to the retiree. When I create the Event Builder the QE then disappears from my QE list within an Employee’s record. This is happening in STAGE when I am logged in as myself.

      For the time being I deleted the Event Builder so I could test and create an instruction sheet for this QE, but I have taken print screens of what was built so you can see what I did.

      Please let me know if you need any additional information.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

        1. email.png
          email.png
          47 kB
        2. Emailformat_systemurl.xlsx
          14 kB
        3. ETA_WT-12894.xls
          11 kB
        4. Event builder settings.png
          Event builder settings.png
          66 kB
        5. event Notification Admin.png
          event Notification Admin.png
          28 kB
        6. event notification menu.png
          event notification menu.png
          50 kB
        7. Screen Shot 01-02-18 at 02.20 PM.PNG
          Screen Shot 01-02-18 at 02.20 PM.PNG
          26 kB
        8. Screen Shot 01-02-18 at 02.21 PM.PNG
          Screen Shot 01-02-18 at 02.21 PM.PNG
          24 kB
        9. screenshot-1.png
          screenshot-1.png
          13 kB
        10. Screen Shot 12-22-17 at 09.24 AM.PNG
          Screen Shot 12-22-17 at 09.24 AM.PNG
          40 kB
        11. Screen Shot 12-22-17 at 09.24 AM 001.PNG
          Screen Shot 12-22-17 at 09.24 AM 001.PNG
          31 kB
        12. screenshot-2.png
          screenshot-2.png
          30 kB
        13. select QE.png
          select QE.png
          100 kB
        14. StageMAil.txt
          2 kB
        15. WT-12894TestCase.xls
          16 kB

          Issue Links

            Activity

            Hide
            niteen.surwase Niteen Surwase (Inactive) added a comment -

            Hi Priya Dhamande

            WT-13231 issue is occurred due to in New Hire/Re-Hire Rule's Eligibility status there are only 2-3 statuses selected. Except these 2-3 statuses if we used another statuses we'll get the NULL effective date and we'll get server error.

            To remove blocking for this ticket I've set All Status Rule for New Hire/Re-Hire Rule. So, now you can test this ticket.

            We'll analyse and look into this WT-13231 ticket.

            Thanks,
            Niteen S.

            Cc: Swapnil Pandhare Sheetal Bodhale Satya

            Show
            niteen.surwase Niteen Surwase (Inactive) added a comment - Hi Priya Dhamande WT-13231 issue is occurred due to in New Hire/Re-Hire Rule's Eligibility status there are only 2-3 statuses selected. Except these 2-3 statuses if we used another statuses we'll get the NULL effective date and we'll get server error. To remove blocking for this ticket I've set All Status Rule for New Hire/Re-Hire Rule. So, now you can test this ticket. We'll analyse and look into this WT-13231 ticket. Thanks, Niteen S. Cc: Swapnil Pandhare Sheetal Bodhale Satya
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: LB
            Company: For QA FDU for hspl
            Login: Partner and Employee

            The description issue is also verified on LB. Now, QE is initiated and email is also generated once the class is changed.

            The mail for reference is attached with jira. As all scenarios worked as expected and issue is verified, moving this jira on Stage.

            Hrishikesh Deshpande Satya Sheetal Bodhale Niteen Surwase Gaurav Sodani

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: LB Company: For QA FDU for hspl Login: Partner and Employee The description issue is also verified on LB. Now, QE is initiated and email is also generated once the class is changed. The mail for reference is attached with jira. As all scenarios worked as expected and issue is verified, moving this jira on Stage. Hrishikesh Deshpande Satya Sheetal Bodhale Niteen Surwase Gaurav Sodani
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: Stage
            Company: County of San Luis Obispo
            Login: Partner and Employee

            Scenarios covered:

            Employee Status Receive Email Notification Before Receive Email Notification After Status
            Active / Retired / LOA / Military leave Yes Yes Pass
            Inactive No No Pass
            Terminated No No Pass
            Deceased No No Pass
            Rehired Yes Yes Pass
            Employee Status Changed Receive Email Notification should Switch Receive Email Notification should After Status
            Active > Terminated Yes > No No Pass
            Active > Deceased Yes > No No Pass
            Active > Inactive Yes > No No Pass
            Terminated > Active If No No Pass
            Terminated > Active If Yes Yes Pass
            Inactive > Active If No No Pass
            Inactive > Active If Yes Yes Pass
            Terminated > InActive If No No Pass
            Terminated > InActive If Yes No Pass
            Deceased > Active If No No Pass
            Deceased > Active If Yes Yes Pass
            Deceased > Inactive If No No NA
            Desceased > Inactive If Yes No NA
            Employee Status Changed Receive Email Notification Receive Email Notification should After Status
            Terminated No > Yes Yes Pass
            Deceased No > Yes Yes Pass
            Inactive No > Yes Yes Pass

            Along with above scenarios the issue of email not generating after class change is verified on Stage. Email generated and attached with jira.

            Hrishikesh Deshpande Sanjana Jadhav Niteen Surwase

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Stage Company: County of San Luis Obispo Login: Partner and Employee Scenarios covered: Employee Status Receive Email Notification Before Receive Email Notification After Status Active / Retired / LOA / Military leave Yes Yes Pass Inactive No No Pass Terminated No No Pass Deceased No No Pass Rehired Yes Yes Pass Employee Status Changed Receive Email Notification should Switch Receive Email Notification should After Status Active > Terminated Yes > No No Pass Active > Deceased Yes > No No Pass Active > Inactive Yes > No No Pass Terminated > Active If No No Pass Terminated > Active If Yes Yes Pass Inactive > Active If No No Pass Inactive > Active If Yes Yes Pass Terminated > InActive If No No Pass Terminated > InActive If Yes No Pass Deceased > Active If No No Pass Deceased > Active If Yes Yes Pass Deceased > Inactive If No No NA Desceased > Inactive If Yes No NA Employee Status Changed Receive Email Notification Receive Email Notification should After Status Terminated No > Yes Yes Pass Deceased No > Yes Yes Pass Inactive No > Yes Yes Pass Along with above scenarios the issue of email not generating after class change is verified on Stage. Email generated and attached with jira. Hrishikesh Deshpande Sanjana Jadhav Niteen Surwase
            Hide
            niteen.surwase Niteen Surwase (Inactive) added a comment -

            Please find below 3C's of the issue,

            Concern: The Receive email flag is not updating properly on change of employee status.

            Cause: Receive email flag is not properly fetched. That is causing issue while updating the status.

            Correction: We have have fetched Receive email flag properly in BL.

            Show
            niteen.surwase Niteen Surwase (Inactive) added a comment - Please find below 3C's of the issue, Concern: The Receive email flag is not updating properly on change of employee status. Cause: Receive email flag is not properly fetched. That is causing issue while updating the status. Correction: We have have fetched Receive email flag properly in BL.
            Hide
            mahendra.mungase Mahendra Mungase (Inactive) added a comment -

            Hi Kira Hamilton,

            We have verified below scenario on Production company - FDU For HSPL

            Employee Status Changed Receive Email Notification should Switch Receive Email Notification should After Status
            Active > Terminated Yes > No No Pass
            Active > Deceased Yes > No No Pass
            Active > Inactive Yes > No No Pass
            Terminated > Active If No No Pass
            Terminated > Active If Yes Yes Pass
            Inactive > Active If No No Pass
            Inactive > Active If Yes Yes Pass
            Terminated > InActive If No No Pass
            Terminated > InActive If Yes No Pass
            Deceased > Active If No No Pass
            Deceased > Active If Yes Yes Pass
            Deceased > Inactive If No No NA
            Desceased > Inactive If Yes No NA
            Terminated No > Yes Yes Pass
            Deceased No > Yes Yes Pass
            Inactive No > Yes Yes Pass
            Active > Terminated Yes > No No Pass
            Active > Deceased Yes > No No Pass
            Active > Inactive Yes > No No Pass
            Terminated > Active If No No Pass
            Terminated > Active If Yes Yes Pass
            Inactive > Active If No No Pass
            Inactive > Active If Yes Yes Pass
            Terminated > InActive If No No Pass
            Terminated > InActive If Yes No Pass
            Deceased > Active If No No Pass
            Deceased > Active If Yes Yes Pass
            Deceased > Inactive If No No NA
            Desceased > Inactive If Yes No NA
            Terminated No > Yes Yes Pass
            Deceased No > Yes Yes Pass
            Inactive No > Yes Yes Pass

            It is working as expected.Please review and let me know.

            Mahendra

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - Hi Kira Hamilton , We have verified below scenario on Production company - FDU For HSPL Employee Status Changed Receive Email Notification should Switch Receive Email Notification should After Status Active > Terminated Yes > No No Pass Active > Deceased Yes > No No Pass Active > Inactive Yes > No No Pass Terminated > Active If No No Pass Terminated > Active If Yes Yes Pass Inactive > Active If No No Pass Inactive > Active If Yes Yes Pass Terminated > InActive If No No Pass Terminated > InActive If Yes No Pass Deceased > Active If No No Pass Deceased > Active If Yes Yes Pass Deceased > Inactive If No No NA Desceased > Inactive If Yes No NA Terminated No > Yes Yes Pass Deceased No > Yes Yes Pass Inactive No > Yes Yes Pass Active > Terminated Yes > No No Pass Active > Deceased Yes > No No Pass Active > Inactive Yes > No No Pass Terminated > Active If No No Pass Terminated > Active If Yes Yes Pass Inactive > Active If No No Pass Inactive > Active If Yes Yes Pass Terminated > InActive If No No Pass Terminated > InActive If Yes No Pass Deceased > Active If No No Pass Deceased > Active If Yes Yes Pass Deceased > Inactive If No No NA Desceased > Inactive If Yes No NA Terminated No > Yes Yes Pass Deceased No > Yes Yes Pass Inactive No > Yes Yes Pass It is working as expected.Please review and let me know. Mahendra

              People

              Assignee:
              Kira.Hamilton Kira Hamilton (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
              Developer:
              Niteen Surwase (Inactive)
              QA:
              Priya Dhamande (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Dates

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                Updated:
                Resolved:
                Dev Due Date:

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