WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-12894

SLO - Event Builder Issue

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      County of San Luis Obispo
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT- Sprint 43

      Description

      Hi,

      Per BCC: I am having trouble getting an Event Builder to work correctly and are hoping you can assist me. I have created the QE Termed to Retiree Status. I need a corresponding Event Builder so that when the QE is initiated an e-mail is automatically sent to the retiree. When I create the Event Builder the QE then disappears from my QE list within an Employee’s record. This is happening in STAGE when I am logged in as myself.

      For the time being I deleted the Event Builder so I could test and create an instruction sheet for this QE, but I have taken print screens of what was built so you can see what I did.

      Please let me know if you need any additional information.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

        1. email.png
          email.png
          47 kB
        2. Emailformat_systemurl.xlsx
          14 kB
        3. ETA_WT-12894.xls
          11 kB
        4. Event builder settings.png
          Event builder settings.png
          66 kB
        5. event Notification Admin.png
          event Notification Admin.png
          28 kB
        6. event notification menu.png
          event notification menu.png
          50 kB
        7. Screen Shot 01-02-18 at 02.20 PM.PNG
          Screen Shot 01-02-18 at 02.20 PM.PNG
          26 kB
        8. Screen Shot 01-02-18 at 02.21 PM.PNG
          Screen Shot 01-02-18 at 02.21 PM.PNG
          24 kB
        9. screenshot-1.png
          screenshot-1.png
          13 kB
        10. Screen Shot 12-22-17 at 09.24 AM.PNG
          Screen Shot 12-22-17 at 09.24 AM.PNG
          40 kB
        11. Screen Shot 12-22-17 at 09.24 AM 001.PNG
          Screen Shot 12-22-17 at 09.24 AM 001.PNG
          31 kB
        12. screenshot-2.png
          screenshot-2.png
          30 kB
        13. select QE.png
          select QE.png
          100 kB
        14. StageMAil.txt
          2 kB
        15. WT-12894TestCase.xls
          16 kB

          Issue Links

          is blocked by

          Bug - A problem which impairs or prevents the functions of the product. WT-13231 LB | Partner | Change Status | Server Error

          • Critical - This problem will block progress.
          • In Development
          is cloned by

          Bug - A problem which impairs or prevents the functions of the product. NF-5860 UIRefresh - SLO - Event Builder Issue

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Kira.Hamilton Kira Hamilton (Inactive) created issue -
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Field Original Value New Value
            Attachment screenshot-1.png [ 70776 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Attachment screenshot-2.png [ 70777 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Assignee Satya [ ID10004 ] Kira Hamilton [ kira.hamilton ]
            Resolution Done [ 10000 ]
            Status Open [ 1 ] Resolved [ 5 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ]
            Original Estimate 2h [ 7200 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 0h [ 0 ]
            Time Spent 2h [ 7200 ]
            Worklog Id 98979 [ 98979 ]
            Kira.Hamilton Kira Hamilton (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Resolved [ 5 ] Reopen [ 4 ]
            Kira.Hamilton Kira Hamilton (Inactive) made changes -
            Attachment Screen Shot 01-02-18 at 02.21 PM.PNG [ 71108 ]
            Kira.Hamilton Kira Hamilton (Inactive) made changes -
            Attachment Screen Shot 01-02-18 at 02.20 PM.PNG [ 71109 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Assignee Kira Hamilton [ kira.hamilton ] Satya [ ID10004 ]
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Assignee Satya [ ID10004 ] Prasad Patil [ prasad.patil ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Status Reopen [ 4 ] In Progress [ 3 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Time Spent 2h [ 7200 ] 3h [ 10800 ]
            Worklog Id 99252 [ 99252 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Time Spent 3h [ 10800 ] 5h [ 18000 ]
            Worklog Id 99323 [ 99323 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Assignee Prasad Patil [ prasad.patil ] Kira Hamilton [ kira.hamilton ]
            Resolution System Behaviour [ 10100 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            dkulling Debbie Kulling made changes -
            Resolution System Behaviour [ 10100 ]
            Status Resolved [ 5 ] Reopen [ 4 ]
            dkulling Debbie Kulling made changes -
            Assignee Kira Hamilton [ kira.hamilton ] Prasad Patil [ prasad.patil ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Time Spent 5h [ 18000 ] 7h [ 25200 ]
            Worklog Id 99409 [ 99409 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Assignee Prasad Patil [ prasad.patil ] Debbie Kulling [ dkulling ]
            Resolution Done [ 10000 ]
            Status Reopen [ 4 ] Resolved [ 5 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Support Task Type Customization [ 11204 ] Query Resolution [ 11205 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Time Spent 7h [ 25200 ] 8.5h [ 30600 ]
            Worklog Id 99494 [ 99494 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Resolved [ 5 ] Reopen [ 4 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Assignee Debbie Kulling [ dkulling ] Prasad Patil [ prasad.patil ]
            Status Reopen [ 4 ] In Progress [ 3 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Attachment Event builder settings.png [ 71476 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Attachment event notification menu.png [ 71477 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Attachment select QE.png [ 71478 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Attachment email.png [ 71479 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Assignee Prasad Patil [ prasad.patil ] Debbie Kulling [ dkulling ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Time Spent 8.5h [ 30600 ] 11h [ 39600 ]
            Worklog Id 99761 [ 99761 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Assignee Debbie Kulling [ dkulling ] Prasad Patil [ prasad.patil ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Attachment Emailformat_systemurl.xlsx [ 71651 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Attachment event Notification Admin.png [ 71656 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Assignee Prasad Patil [ prasad.patil ] Sheetal Bodhale [ sheetal.bodhale ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Time Spent 11h [ 39600 ] 18.9h [ 68040 ]
            Worklog Id 100289 [ 100289 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Remaining Estimate 0h [ 0 ] 1h [ 3600 ]
            Time Spent 18.9h [ 68040 ] 17.9h [ 64440 ]
            Worklog Id 100289 [ 100289 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 17.9h [ 64440 ] 19.9h [ 71640 ]
            Worklog Id 100294 [ 100294 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Time Spent 19.9h [ 71640 ] 21.9h [ 78840 ]
            Worklog Id 100299 [ 100299 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Time Spent 21.9h [ 78840 ] 23.4h [ 84240 ]
            Worklog Id 100301 [ 100301 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Time Spent 23.4h [ 84240 ] 24.4h [ 87840 ]
            Worklog Id 100302 [ 100302 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Time Spent 24.4h [ 87840 ] 26.4h [ 95040 ]
            Worklog Id 100377 [ 100377 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Time Spent 26.4h [ 95040 ] 27.9h [ 100440 ]
            Worklog Id 100379 [ 100379 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Time Spent 27.9h [ 100440 ] 29.9h [ 107640 ]
            Worklog Id 100377 [ 100377 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Attachment ETA_WT-12894.xls [ 71804 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            QA Priya Dhamande [ priya.dhamande ]
            QA Estimates 8
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Dev Estimates 15
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Issue Type Support Activity [ 10301 ] Bug [ 1 ]
            Status In Progress [ 3 ] Open [ 1 ]
            Support Task Type Query Resolution [ 11205 ]
            Workflow WT_Support [ 60631 ] WT_Defects [ 61724 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Time Spent 29.9h [ 107640 ] 33.4h [ 120240 ]
            Worklog Id 100429 [ 100429 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Sheetal Bodhale [ sheetal.bodhale ] Niteen Surwase [ niteen.surwase ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Time Spent 33.4h [ 120240 ] 33h 44m [ 121440 ]
            Worklog Id 101263 [ 101263 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Dev Due Date 24/Jan/2018
            Developer Niteen Surwase [ niteen.surwase ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: Development(10200)Level 1 values: In Progress(10206)
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Sprint WT- Sprint 43 [ 98 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Attachment WT-12894TestCase.xls [ 72291 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: EDS(10108)
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Time Spent 33h 44m [ 121440 ] 37h 44m [ 135840 ]
            Worklog Id 101992 [ 101992 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Time Spent 37h 44m [ 135840 ] 41h 44m [ 150240 ]
            Worklog Id 101994 [ 101994 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Time Spent 41h 44m [ 150240 ] 46h 44m [ 168240 ]
            Worklog Id 101995 [ 101995 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Assignee Niteen Surwase [ niteen.surwase ] Priya Dhamande [ priya.dhamande ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Time Spent 46h 44m [ 168240 ] 54h 44m [ 197040 ]
            Worklog Id 102745 [ 102745 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Link This issue is blocked by WT-13231 [ WT-13231 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Time Spent 54h 44m [ 197040 ] 56h 44m [ 204240 ]
            Worklog Id 102840 [ 102840 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Time Spent 56h 44m [ 204240 ] 56.9h [ 204840 ]
            Worklog Id 102869 [ 102869 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Time Spent 56.9h [ 204840 ] 57.9h [ 208440 ]
            Worklog Id 102998 [ 102998 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Time Spent 57.9h [ 208440 ] 59.4h [ 213840 ]
            Worklog Id 103038 [ 103038 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Attachment StageMAil.txt [ 72774 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Time Spent 59.4h [ 213840 ] 63.4h [ 228240 ]
            Worklog Id 103265 [ 103265 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Time Spent 63.4h [ 228240 ] 63.9h [ 230040 ]
            Worklog Id 103280 [ 103280 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Time Spent 63.9h [ 230040 ] 66.9h [ 240840 ]
            Worklog Id 103283 [ 103283 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Worklog Id 103280 [ 103280 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Link This issue is cloned by WT-13269 [ WT-13269 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Labels Email_Notifications
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Assignee Priya Dhamande [ priya.dhamande ] Mahendra Mungase [ mahendra.mungase ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Code Reviewed By Swapnil Pandhare [ 11900 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Assignee Mahendra Mungase [ mahendra.mungase ] Kira Hamilton [ kira.hamilton ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Time Spent 66.9h [ 240840 ] 67.9h [ 244440 ]
            Worklog Id 106067 [ 106067 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Root Cause Bug [ 18430 ]

              People

              Assignee:
              Kira.Hamilton Kira Hamilton (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
              Developer:
              Niteen Surwase (Inactive)
              QA:
              Priya Dhamande (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h Original Estimate - 2h
                  2h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 67.9h
                  67.9h