WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-12894

SLO - Event Builder Issue

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      County of San Luis Obispo
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT- Sprint 43

      Description

      Hi,

      Per BCC: I am having trouble getting an Event Builder to work correctly and are hoping you can assist me. I have created the QE Termed to Retiree Status. I need a corresponding Event Builder so that when the QE is initiated an e-mail is automatically sent to the retiree. When I create the Event Builder the QE then disappears from my QE list within an Employee’s record. This is happening in STAGE when I am logged in as myself.

      For the time being I deleted the Event Builder so I could test and create an instruction sheet for this QE, but I have taken print screens of what was built so you can see what I did.

      Please let me know if you need any additional information.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

        1. email.png
          email.png
          47 kB
        2. Emailformat_systemurl.xlsx
          14 kB
        3. ETA_WT-12894.xls
          11 kB
        4. Event builder settings.png
          Event builder settings.png
          66 kB
        5. event Notification Admin.png
          event Notification Admin.png
          28 kB
        6. event notification menu.png
          event notification menu.png
          50 kB
        7. Screen Shot 01-02-18 at 02.20 PM.PNG
          Screen Shot 01-02-18 at 02.20 PM.PNG
          26 kB
        8. Screen Shot 01-02-18 at 02.21 PM.PNG
          Screen Shot 01-02-18 at 02.21 PM.PNG
          24 kB
        9. screenshot-1.png
          screenshot-1.png
          13 kB
        10. Screen Shot 12-22-17 at 09.24 AM.PNG
          Screen Shot 12-22-17 at 09.24 AM.PNG
          40 kB
        11. Screen Shot 12-22-17 at 09.24 AM 001.PNG
          Screen Shot 12-22-17 at 09.24 AM 001.PNG
          31 kB
        12. screenshot-2.png
          screenshot-2.png
          30 kB
        13. select QE.png
          select QE.png
          100 kB
        14. StageMAil.txt
          2 kB
        15. WT-12894TestCase.xls
          16 kB

          Issue Links

          is blocked by

          Bug - A problem which impairs or prevents the functions of the product. WT-13231 LB | Partner | Change Status | Server Error

          • Critical - This problem will block progress.
          • In Development
          is cloned by

          Bug - A problem which impairs or prevents the functions of the product. NF-5860 UIRefresh - SLO - Event Builder Issue

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Permalink
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) logged work - 27/Dec/17 04:15 AM
            • Time Spent:
              2h
               
              <No comment>
            Permalink
            prasad.patil Prasad Patil (Inactive) logged work - 03/Jan/18 04:56 PM
            • Time Spent:
              1h
               

              Analysis and discussion with team.

            Permalink
            prasad.patil Prasad Patil (Inactive) logged work - 04/Jan/18 10:27 AM
            • Time Spent:
              2h
               

              analysis and discussion with team.

            Permalink
            prasad.patil Prasad Patil (Inactive) logged work - 04/Jan/18 02:54 PM
            • Time Spent:
              2h
               

              Analysis and discussion with team.

            Permalink
            prasad.patil Prasad Patil (Inactive) logged work - 05/Jan/18 12:35 PM
            • Time Spent:
              1.5h
               

              Analysis and discussion with team.

            Permalink
            prasad.patil Prasad Patil (Inactive) logged work - 09/Jan/18 12:03 PM
            • Time Spent:
              2.5h
               

              Analysis and discussion with team.

            Permalink
            prasad.patil Prasad Patil (Inactive) logged work - 10/Jan/18 01:34 PM
            • Time Spent:
              2h
               

              Analysis and discussion with Team.

            Permalink
            prasad.patil Prasad Patil (Inactive) logged work - 11/Jan/18 01:45 PM
            • Time Spent:
              2h
               

              Analysis and discussion with team.

            Permalink
            prasad.patil Prasad Patil (Inactive) logged work - 11/Jan/18 01:46 PM
            • Time Spent:
              1.5h
               

              Discussion with Satya and Swapnil. Issue reproduced

            Permalink
            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 11/Jan/18 07:09 PM - edited
            • Time Spent:
              4h
               

              Analysis and discussion with satya, prasad
              Fetching list for 1st point and checking other clients

            Permalink
            prasad.patil Prasad Patil (Inactive) logged work - 12/Jan/18 01:47 PM
            • Time Spent:
              1h
               

              Internal Discussion with team.

            Permalink
            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 12/Jan/18 07:10 PM
            • Time Spent:
              1.5h
               

              Discussion with Sheetal, Satya, Prasad and checking scenario

            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 13/Jan/18 01:23 AM - edited
            • Time Spent:
              6.9h
               

              Production testing
              Code debugging

            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 16/Jan/18 12:51 AM
            • Time Spent:
              3.5h
               

              Analysis
              Updated ETA sheet and test scenarios
              Discussion with Swapnil

            Permalink
            niteen.surwase Niteen Surwase (Inactive) logged work - 22/Jan/18 05:00 PM
            • Time Spent:
              4h
               

              Analysis and Debugging for this issue
              Discussion with Swapnil and Sheetal
              Scenario Reproducing for Mentioned Statuses
              Code Changes

            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 22/Jan/18 09:11 PM
            • Time Spent:
              20m
               

              Internal discussion with Niteen

            Permalink
            niteen.surwase Niteen Surwase (Inactive) logged work - 23/Jan/18 05:00 PM
            • Time Spent:
              4h
               

              Coding for the issue
              Full length Unit Testing
              Scenario Tested
              Discussion with Swapnil

            Permalink
            niteen.surwase Niteen Surwase (Inactive) logged work - 24/Jan/18 05:00 PM
            • Time Spent:
              5h
               

              Full length Unit Testing
              Checked for Side Impacted on other Statuses.
              Discussion with Swapnil
              Code Check-in

            Permalink
            niteen.surwase Niteen Surwase (Inactive) logged work - 30/Jan/18 05:00 PM - edited
            • Time Spent:
              0.5h
               

              Discussion with priya

            Permalink
            priya.dhamande Priya Dhamande (Inactive) logged work - 31/Jan/18 06:01 AM
            • Time Spent:
              8h
               

              LB testing

            Permalink
            priya.dhamande Priya Dhamande (Inactive) logged work - 31/Jan/18 10:24 AM
            • Time Spent:
              2h
               

              LB testing
              issue repro and locking
              discussion with Satya and Niteen

            Permalink
            niteen.surwase Niteen Surwase (Inactive) logged work - 31/Jan/18 05:00 PM
            • Time Spent:
              3h
               

              Resolved Blocking issue for this ticket
              Discussion and Help from Sheetal.

            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 31/Jan/18 08:55 PM
            • Time Spent:
              1.5h
               

              Code debugging
              Testing
              Discussion with Niteen and satya

            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 01/Feb/18 12:37 AM
            • Time Spent:
              10m
               

              Discussion with Priya and Niteen

            Permalink
            priya.dhamande Priya Dhamande (Inactive) logged work - 01/Feb/18 06:10 PM
            • Time Spent:
              1h
               

              LB testing after resolving class change error issue.

            Permalink
            priya.dhamande Priya Dhamande (Inactive) logged work - 02/Feb/18 01:04 PM
            • Time Spent:
              4h
               

              Stage Testing

            Permalink
            mahendra.mungase Mahendra Mungase (Inactive) logged work - 13/Feb/18 12:15 PM
            • Time Spent:
              1h
               

              Issue verification on production

              People

              Assignee:
              Kira.Hamilton Kira Hamilton (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
              Developer:
              Niteen Surwase (Inactive)
              QA:
              Priya Dhamande (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h Original Estimate - 2h
                  2h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 67.9h
                  67.9h