Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      County of San Luis Obispo
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT- Sprint 43

      Description

      Hi,

      Per BCC: I am having trouble getting an Event Builder to work correctly and are hoping you can assist me. I have created the QE Termed to Retiree Status. I need a corresponding Event Builder so that when the QE is initiated an e-mail is automatically sent to the retiree. When I create the Event Builder the QE then disappears from my QE list within an Employee’s record. This is happening in STAGE when I am logged in as myself.

      For the time being I deleted the Event Builder so I could test and create an instruction sheet for this QE, but I have taken print screens of what was built so you can see what I did.

      Please let me know if you need any additional information.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

        1. email.png
          email.png
          47 kB
        2. Emailformat_systemurl.xlsx
          14 kB
        3. ETA_WT-12894.xls
          11 kB
        4. Event builder settings.png
          Event builder settings.png
          66 kB
        5. event Notification Admin.png
          event Notification Admin.png
          28 kB
        6. event notification menu.png
          event notification menu.png
          50 kB
        7. Screen Shot 01-02-18 at 02.20 PM.PNG
          Screen Shot 01-02-18 at 02.20 PM.PNG
          26 kB
        8. Screen Shot 01-02-18 at 02.21 PM.PNG
          Screen Shot 01-02-18 at 02.21 PM.PNG
          24 kB
        9. screenshot-1.png
          screenshot-1.png
          13 kB
        10. Screen Shot 12-22-17 at 09.24 AM.PNG
          Screen Shot 12-22-17 at 09.24 AM.PNG
          40 kB
        11. Screen Shot 12-22-17 at 09.24 AM 001.PNG
          Screen Shot 12-22-17 at 09.24 AM 001.PNG
          31 kB
        12. screenshot-2.png
          screenshot-2.png
          30 kB
        13. select QE.png
          select QE.png
          100 kB
        14. StageMAil.txt
          2 kB
        15. WT-12894TestCase.xls
          16 kB

          Issue Links

            Activity

            Transition Time In Source Status Execution Times
            Vinayak Kulkarni (Inactive) made transition -
            Open Resolved
            3h 49m 1
            Prasad Patil (Inactive) made transition -
            In Progress Resolved
            5h 50m 1
            Prasad Patil (Inactive) made transition -
            Reopen Resolved
            18h 49m 1
            Prasad Patil (Inactive) made transition -
            Resolved Reopen
            11d 6h 39m 3
            Prasad Patil (Inactive) made transition -
            Reopen In Progress
            1d 8h 20m 2
            Prasad Patil (Inactive) made transition -
            In Progress Waiting for Customer Input
            2h 20m 1
            Prasad Patil (Inactive) made transition -
            Waiting for Customer Input In Progress
            1d 19h 26m 1
            Sheetal Bodhale (Inactive) made transition -
            In Progress Open
            4d 5h 48m 1
            Niteen Surwase (Inactive) made transition -
            Open In Development
            6d 20h 34m 1
            Hrishikesh Deshpande (Inactive) made transition -
            In Development In LB Testing
            6d 20h 3m 1
            Priya Dhamande (Inactive) made transition -
            In LB Testing Stage Testing
            4d 59m 1
            Mahendra Mungase (Inactive) made transition -
            Stage Testing In Production Testing
            11d 48m 1
            Mahendra Mungase (Inactive) made transition -
            In Production Testing Production Complete
            2h 7m 1

              People

              Assignee:
              Kira.Hamilton Kira Hamilton (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
              Developer:
              Niteen Surwase (Inactive)
              QA:
              Priya Dhamande (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h Original Estimate - 2h
                  2h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 67.9h
                  67.9h