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Type:
Support Activity
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Support Task Type:Configuration
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Environment:Production
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Reported by:Client
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Company:Fazoli's
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Module:BenAdmin - Export
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Severity:Simple
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Provider & Benefits:EBC-Dependent Care Spending Account
From Van: This employee was cobra eligible and should've exported on the file on 12/10/2017, however, she didn't appear. Can you please look into this?
Group Template Name: EBS_COBRA_Weekly_New_AllEvents
Filename: EBS Cobra Weekly Term File_20291380440121020171039
Employee: Tatia Miracle
---------------------------------------------
From Deborah Mascot: Tatia Miracle was terminated in WORKTERRA on 12/5 and yet COBRA did not receive on the file. Can you look into this and see if there are any others?
Field | Original Value | New Value |
---|---|---|
Environment | Production [ 18442 ] | |
Issue Type | Task [ 3 ] | Support Activity [ 10301 ] |
Key |
|
|
Project | WorkTerraEDI [ 10300 ] | WORKTERRA [ 10000 ] |
Status | New [ 10508 ] | Open [ 1 ] |
Support Task Type | Customization [ 11204 ] | |
Workflow | WorkTerraEDI_NW_Ver3 [ 60933 ] | WT_Support [ 61302 ] |
Description | Tatia Miracle was terminated in WORKTERRA on 12/5 and yet COBRA did not receive on the file. Can you look into this and see if there are any others? |
From Van: This employee was cobra eligible and should've exported on the file on 12/10/2017, however, she didn't appear. Can you please look into this? Group Template Name: EBS_COBRA_Weekly_New_AllEvents Filename: EBS Cobra Weekly Term File_20291380440121020171039 Employee: Tatia Miracle --------------------------------------------- From Deborah Mascot: Tatia Miracle was terminated in WORKTERRA on 12/5 and yet COBRA did not receive on the file. Can you look into this and see if there are any others? |
Assignee | Van Nguyen [ van.nguyen ] | Satya [ ID10004 ] |
Assignee | Satya [ ID10004 ] | Vinayak Kulkarni [ vinayak.kulkarni ] |
Assignee | Vinayak Kulkarni [ vinayak.kulkarni ] | Rajendra Pawar [ rajendra.pawar ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Assignee | Rajendra Pawar [ rajendra.pawar ] | Vinayak Kulkarni [ vinayak.kulkarni ] |
Assignee | Vinayak Kulkarni [ vinayak.kulkarni ] | Van Nguyen [ van.nguyen ] |
Resolution | Done [ 10000 ] | |
Status | In Progress [ 3 ] | Resolved [ 5 ] |
Status | Resolved [ 5 ] | Closed [ 6 ] |
Resolution | Done [ 10000 ] | |
Status | Closed [ 6 ] | Reopen [ 4 ] |
Remaining Estimate | 4h [ 14400 ] | |
Original Estimate | 4h [ 14400 ] |
Remaining Estimate | 4h [ 14400 ] | 0h [ 0 ] |
Time Spent | 4h [ 14400 ] | |
Worklog Id | 100130 [ 100130 ] |
Resolution | Done [ 10000 ] | |
Status | Reopen [ 4 ] | Closed [ 6 ] |
Resolution | Done [ 10000 ] | |
Status | Closed [ 6 ] | Reopen [ 4 ] |
Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Export(10110) |
Resolution | Done [ 10000 ] | |
Status | Reopen [ 4 ] | Closed [ 6 ] |