Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Fazoli's
    • Module:
      BenAdmin - Export
    • Severity:
      Simple
    • Provider & Benefits:
      EBC-Dependent Care Spending Account

      Description

      From Van: This employee was cobra eligible and should've exported on the file on 12/10/2017, however, she didn't appear. Can you please look into this?

      Group Template Name: EBS_COBRA_Weekly_New_AllEvents
      Filename: EBS Cobra Weekly Term File_20291380440121020171039
      Employee: Tatia Miracle

      ---------------------------------------------

      From Deborah Mascot: Tatia Miracle was terminated in WORKTERRA on 12/5 and yet COBRA did not receive on the file. Can you look into this and see if there are any others?

        Attachments

          Issue Links

            Activity

            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) created issue -
            Van.Nguyen Van Nguyen (Inactive) made changes -
            Field Original Value New Value
            Environment Production [ 18442 ]
            Issue Type Task [ 3 ] Support Activity [ 10301 ]
            Key EDI-2864 WT-13027
            Project WorkTerraEDI [ 10300 ] WORKTERRA [ 10000 ]
            Status New [ 10508 ] Open [ 1 ]
            Support Task Type Customization [ 11204 ]
            Workflow WorkTerraEDI_NW_Ver3 [ 60933 ] WT_Support [ 61302 ]
            Van.Nguyen Van Nguyen (Inactive) made changes -
            Description Tatia Miracle was terminated in WORKTERRA on 12/5 and yet COBRA did not receive on the file. Can you look into this and see if there are any others? From Van: This employee was cobra eligible and should've exported on the file on 12/10/2017, however, she didn't appear. Can you please look into this?

            Group Template Name: EBS_COBRA_Weekly_New_AllEvents
            Filename: EBS Cobra Weekly Term File_20291380440121020171039
            Employee: Tatia Miracle

            ---------------------------------------------

            From Deborah Mascot: Tatia Miracle was terminated in WORKTERRA on 12/5 and yet COBRA did not receive on the file. Can you look into this and see if there are any others?
            Van.Nguyen Van Nguyen (Inactive) made changes -
            Assignee Van Nguyen [ van.nguyen ] Satya [ ID10004 ]
            Van.Nguyen Van Nguyen (Inactive) made changes -
            Assignee Satya [ ID10004 ] Vinayak Kulkarni [ vinayak.kulkarni ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Assignee Vinayak Kulkarni [ vinayak.kulkarni ] Rajendra Pawar [ rajendra.pawar ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Link This issue relates to WT-13016 [ WT-13016 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Link This issue relates to WT-12928 [ WT-12928 ]
            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Assignee Rajendra Pawar [ rajendra.pawar ] Vinayak Kulkarni [ vinayak.kulkarni ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Assignee Vinayak Kulkarni [ vinayak.kulkarni ] Van Nguyen [ van.nguyen ]
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            Van.Nguyen Van Nguyen (Inactive) made changes -
            Status Resolved [ 5 ] Closed [ 6 ]
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Closed [ 6 ] Reopen [ 4 ]
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Remaining Estimate 4h [ 14400 ]
            Original Estimate 4h [ 14400 ]
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Remaining Estimate 4h [ 14400 ] 0h [ 0 ]
            Time Spent 4h [ 14400 ]
            Worklog Id 100130 [ 100130 ]
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Reopen [ 4 ] Closed [ 6 ]
            Prajakta.belhe Prajakta Belhe (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Closed [ 6 ] Reopen [ 4 ]
            Prajakta.belhe Prajakta Belhe (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Export(10110)
            Prajakta.belhe Prajakta Belhe (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Reopen [ 4 ] Closed [ 6 ]

              People

              Assignee:
              Van.Nguyen Van Nguyen (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 4h
                  4h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 4h
                  4h