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  1. WORKTERRA
  2. WT-13028

HPB - Unable to update rule engine on export template

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Critical
    • Resolution: No Response
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      EDI
    • Company:
      HPB
    • Module:
      BenAdmin - Export
    • Issue Importance:
      Must Have
    • Severity:
      Simple

      Description

      Hi,

      I am not able to save any Rule Engines I update in Production. I asked Damion to see if he was able to update a rule engine I was working on that would not Save. He was able to update and save the rule engine based my email.

      Is there a certain setting I need or is there something different I need to know when saving rule engines. I haven't been able to do rule engine updates since the update came out.

      I am trying to update the rule engine on the template called Ultipro Payroll HSA Only with the below rule engine. Their payroll needs to run tomorrow so I need to update the template for the new 2018 HSA plan.

      Can you please help.
      Thanks!
      Cindy

        Attachments

          Activity

          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) logged work - 06/Feb/18 01:25 PM
          • Time Spent:
            2h
             
            <No comment>

            People

            Assignee:
            Cindy.Wibbing Cindy Wibbing (Inactive)
            Reporter:
            Cindy.Wibbing Cindy Wibbing (Inactive)
            EDI Analyst 1:
            Cindy Wibbing (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

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