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Type:
Support Activity
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Status: Resolved
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Query Resolution
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Environment:Production
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Reported by:Client
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Company:ATC
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Module:BenAdmin - Report
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Issue Importance:Good To Have
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Severity:Simple
As discussed in the call client requires billing details report with self insured components in column-wise format & need to verify discrepancy in Billing summary report and Enrollment report . Please check attached email for more details. Re Call on Monday Morning regarding Billing.oft
Billing summary report discrepancy file Copy of BCSS life 1-18.xls attached in JIRA and discrepancy highlighted in red color
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- Time Spent:
- 2.5h
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Issue analysis
Procedure debug to find root cause
JIRA update
Email communication
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- Time Spent:
- 1h
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Previous JIRA go through
Discussion on previous corrections done
Discussion with Enrollment team for recalculation
New JIRA creation
JIRA update
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- Time Spent:
- 2h
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Analysis
Data correction and verification in HSPL and LIVE copy
Discussion with Parmeshwar and Prasanna
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- Time Spent:
- 0.5h
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Billing Summary verification
JIRA update