-
Type:
Support Activity
-
Status: Resolved
-
Priority:
Medium
-
Resolution: Done
-
Affects Version/s: None
-
Fix Version/s: None
-
Component/s: BenAdmin
-
Labels:None
-
Support Task Type:Configuration
-
Environment:Production
-
Reported by:White Label
-
Company:Deep South
-
Module:BenAdmin - Enrollment
-
Severity:Simple
There were some incorrect plan rules set for all the life plans. Can you research and respond to the following:
1. Please tell me the history of the changes made to the life plans
2. Is it possible for you to run a query of the employees that have coverage amounts that do not match the plan rule
3. Once the employees are identified can the coverage amount be corrected by development or do we have to correct them through the UI
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Satya [ ID10004 ] | Jyoti Mayne [ jyoti.mayne ] |
Shailendra Honrao (Inactive)
made changes -
| Assignee | Jyoti Mayne [ jyoti.mayne ] | Shailendra Honrao [ shailendra.honrao ] |
Shailendra Honrao (Inactive)
made changes -
| Status | Open [ 1 ] | In Progress [ 3 ] |
Shailendra Honrao (Inactive)
made changes -
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 8h [ 28800 ] | |
| Worklog Id | 100799 [ 100799 ] |
Shailendra Honrao (Inactive)
made changes -
| Attachment | WT-13105_history_changes_&_comparission.xls [ 71981 ] |
Shailendra Honrao (Inactive)
made changes -
| Attachment | cost_and_coverage.png [ 71982 ] |
Shailendra Honrao (Inactive)
made changes -
| Time Spent | 8h [ 28800 ] | 16h [ 57600 ] |
| Worklog Id | 100943 [ 100943 ] |
Shailendra Honrao (Inactive)
made changes -
| Assignee | Shailendra Honrao [ shailendra.honrao ] | Debbie Kulling [ dkulling ] |
Shailendra Honrao (Inactive)
made changes -
| Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
Shailendra Honrao (Inactive)
made changes -
| Attachment | EE Vol Life.png [ 72258 ] |
Shailendra Honrao (Inactive)
made changes -
| Attachment | Vol EE AD&D.png [ 72259 ] |
Shailendra Honrao (Inactive)
made changes -
| Time Spent | 16h [ 57600 ] | 18h [ 64800 ] |
| Worklog Id | 101729 [ 101729 ] |
| Time Spent | 18h [ 64800 ] | 19.5h [ 70200 ] |
| Worklog Id | 101770 [ 101770 ] |
| Status | Waiting for Customer Input [ 10500 ] | Open [ 1 ] |
| Resolution | Done [ 10000 ] | |
| Status | Open [ 1 ] | Resolved [ 5 ] |
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107) |
