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Type:
Support Activity
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Status: Resolved
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Configuration
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Environment:Production
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Reported by:White Label
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Company:Deep South
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Module:BenAdmin - Enrollment
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Severity:Simple
There were some incorrect plan rules set for all the life plans. Can you research and respond to the following:
1. Please tell me the history of the changes made to the life plans
2. Is it possible for you to run a query of the employees that have coverage amounts that do not match the plan rule
3. Once the employees are identified can the coverage amount be corrected by development or do we have to correct them through the UI
Shailendra Honrao (Inactive)
logged work - 17/Jan/18 12:48 PM -
- Time Spent:
- 8h
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analysis history of life plans
from back end as well as from UI
working on finding of mismatch coverage
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- Time Spent:
- 1.5h
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analysis and discussion, comment review
Shailendra Honrao (Inactive)
logged work - 18/Jan/18 12:51 PM -
- Time Spent:
- 8h
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analysis of data
compare plan from UI
check history of plans from back end
write a script to find discrepancy in coverage amount
get it verify from jyoti
check data of plans
prepare document of history changes
draft comment and get it reviewed by jyoti
Shailendra Honrao (Inactive)
logged work - 24/Jan/18 06:13 AM -
- Time Spent:
- 2h
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compare plans ,
find out affected employees
discussion with jyoti
draft comment
