WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-13192

Wacker - Brittany Vesely and Matt Snyder

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Wacker Neuson Corporation
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Description

      Hello,
      Per the C.E.:
      Can you please take the term dates off the HSA accounts for these employees?

      BA-Yashau
      When I did a waive and save and re-enrolled the EE, that did not take off the term date but when I went to the plan and removed the term date and then went in to waive and save then re-enroll the term date was not present. Per Jenni, the HSA Plans should have a term date on t he plan. Can you please research this issue and correct it?

        Attachments

        1. EmployeeDemographicsChange.png
          EmployeeDemographicsChange.png
          12 kB
        2. EnrollmentHistoryDetails.png
          EnrollmentHistoryDetails.png
          25 kB
        3. screenshot-1.png
          screenshot-1.png
          22 kB
        4. WT-13192_history.png
          WT-13192_history.png
          23 kB

          Issue Links

          relates to

          Change Request - Change Request WT-13417 Enrollment should not be termed in the future at creation time

          • Medium - Has the potential to affect progress.
          • New Request

            Activity

            Descending order - Click to sort in ascending order
            Hide
            Permalink
            jyoti.mayne Jyoti Mayne added a comment -

            Hi Jennifer Johnson,

            During today's scanning, we found following employees had termination date of 12/31/2018 was set to HSA elections. We have removed the termination date for following EEs.

            First Name Last Name Plan Description
            D Brent Yarbrough 2018 Health Savings Account- Wellness
            Joshua Beam 2018 Health Savings Account- Wellness
            James Cook 2018 Health Savings Account- Wellness
            Kristin Cooney 2018 Health Savings Account- Wellness
            Jo Ann Fiedler 2018 Health Savings Account- Wellness
            Johannes Schulze Vohren 2018 Health Savings Account- Wellness
            John Dotto 2018 Dependent Care Flexible Spending Account
            Kristine Ochocki 2018 Health Savings Account- Wellness

            Cc: Rohan J Khandave

            Show
            jyoti.mayne Jyoti Mayne added a comment - Hi Jennifer Johnson , During today's scanning, we found following employees had termination date of 12/31/2018 was set to HSA elections. We have removed the termination date for following EEs. First Name Last Name Plan Description D Brent Yarbrough 2018 Health Savings Account- Wellness Joshua Beam 2018 Health Savings Account- Wellness James Cook 2018 Health Savings Account- Wellness Kristin Cooney 2018 Health Savings Account- Wellness Jo Ann Fiedler 2018 Health Savings Account- Wellness Johannes Schulze Vohren 2018 Health Savings Account- Wellness John Dotto 2018 Dependent Care Flexible Spending Account Kristine Ochocki 2018 Health Savings Account- Wellness Cc: Rohan J Khandave
            Hide
            Permalink
            satyap Satya added a comment -

            Hi Jenni,

            In scope of this support ticket, correct has been done for mentioned employees. Please let us know if we should go ahead with code changes for scenario mentioned by development.

            It will be good to create a separate ticket for that. Thanks

            Regards,
            Satya Prakash

            Cc: Prashant Samal Rohan J Khandave Jyoti Mayne Rakesh Roy Jennifer Reed Abhay Patil

            Show
            satyap Satya added a comment - Hi Jenni, In scope of this support ticket, correct has been done for mentioned employees. Please let us know if we should go ahead with code changes for scenario mentioned by development. It will be good to create a separate ticket for that. Thanks Regards, Satya Prakash Cc: Prashant Samal Rohan J Khandave Jyoti Mayne Rakesh Roy Jennifer Reed Abhay Patil
            Hide
            Permalink
            abhay.patil Abhay Patil (Inactive) added a comment - - edited

            Based on my discussion with Jenni, I believe the termination date should never be put automatically at enrollment time. It should be done by a service. This is what WT-3301 was about. Not sure why the additional condition of comparing Fiscal Year end with Plan termination date was added. This condition needs to be removed.

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - - edited Based on my discussion with Jenni, I believe the termination date should never be put automatically at enrollment time. It should be done by a service. This is what WT-3301 was about. Not sure why the additional condition of comparing Fiscal Year end with Plan termination date was added. This condition needs to be removed.
            Hide
            Permalink
            Jennifer.Reed Jennifer Reed (Inactive) added a comment -

            Satya Can we discuss this one?

            Show
            Jennifer.Reed Jennifer Reed (Inactive) added a comment - Satya Can we discuss this one?
            Hide
            Permalink
            jjsassy99 Jennifer Johnson (Inactive) added a comment -

            Jackie Sivigny Jennifer Leugers Debbie Kulling Jennifer Reed

            Here is another one I would like to discuss if possible.

            Jenni

            Show
            jjsassy99 Jennifer Johnson (Inactive) added a comment - Jackie Sivigny Jennifer Leugers Debbie Kulling Jennifer Reed Here is another one I would like to discuss if possible. Jenni
            10 older comments

              People

              Assignee:
              jjsassy99 Jennifer Johnson (Inactive)
              Reporter:
              Yashau.Macshate Yashau MacShate (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

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                Updated:
                Resolved:

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