WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-13207

UVU Ee's enrolling not able to get past the smoking question

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      Utah Valley University
    • Item State:
      Production Complete - Closed

      Description

      Hi,
      The admins have to enroll the new hires because when the EE goes through the flow to enroll they get stuck at the smoking question and the site it gives an error... server encountered an internal error. Please contact your administrator.

        Attachments

        1. screenshot-1.png
          screenshot-1.png
          58 kB
        2. WT-13207_ErrorLog.txt
          2 kB
        3. TestCaseWT_13207.xls
          13 kB
        4. TestCaseWT_13207_prod.xls
          13 kB
        5. smoker status_prod.png
          smoker status_prod.png
          56 kB

          Issue Links

          is caused by

          Bug - A problem which impairs or prevents the functions of the product. WT-13031 Bio-Rad EAP Family autoenroll

          • Critical - This problem will block progress.
          • Production Complete
          is cloned by

          Bug - A problem which impairs or prevents the functions of the product. NF-5927 UVU Ee's enrolling not able to get past the smoking question

          • Critical - This problem will block progress.
          • Closed
          is duplicated by

          Support Activity - Support Activity WT-13292 Ken-Ton: Custom form server error

          • High - Serious problem that could block progress.
          • Resolved
          relates to

          Support Activity - Support Activity WB-515 Utah valley (UVU - see issue below . The site is showing 1.00 instead of the 50,000life

          • Critical - This problem will block progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. NF-5927 UVU Ee's enrolling not able to get past the smoking question

          • Critical - This problem will block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            18 older comments
            Hide
            Permalink
            Yashau.Macshate Yashau MacShate (Inactive) added a comment -

            Hello,
            Per Yami:
            Can we also get confirmation that the fix that is being worked on will prevent it from happening again. This is a high profile client and they will not hesitated to escalate their concerns. Appreciate your help. Thank you.

            CC:Yamilka Coca
            Jennifer Johnson

            Show
            Yashau.Macshate Yashau MacShate (Inactive) added a comment - Hello, Per Yami: Can we also get confirmation that the fix that is being worked on will prevent it from happening again. This is a high profile client and they will not hesitated to escalate their concerns. Appreciate your help. Thank you. CC: Yamilka Coca Jennifer Johnson
            Hide
            Permalink
            satyap Satya added a comment -

            Hi Yashau,

            Development has been completed for this & fix is getting deployed on Stage today(2/15).

            QA team will update its testing status by EOD.

            This has been planned for production deployment on Monday(2/19).

            Regards,
            Satya Prakash

            Cc: Rakesh Roy Rohan J Khandave Jennifer Reed Yamilka Coca Jennifer Johnson

            Show
            satyap Satya added a comment - Hi Yashau, Development has been completed for this & fix is getting deployed on Stage today(2/15). QA team will update its testing status by EOD. This has been planned for production deployment on Monday(2/19). Regards, Satya Prakash Cc: Rakesh Roy Rohan J Khandave Jennifer Reed Yamilka Coca Jennifer Johnson
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Environment: stage
            Company: Utah Valley University For HSPL
            Login: Partner and Employee

            Verified following scenarios:
            1.Two employees one through UI and another through Add Employee

            • Both should have enrolled in auto enrolled plan
              2.Two employees one through UI and another through Add Employee
            • Both should have enrolled in auto enrolled plan with same coverage
              3.New Hire Employee getting auto enrolled in core plan
              4.New Hire Employee confirmation Statement Effective date and Term date updated as expected
              5.Employee login > Edit and Save Additional Form
              6.Employee login > Complete work flow
              8.Employee login Continue through Auto enrolled plan page
              Working properly.
              Testing In progress.

            Thanks,
            Sanjana Jadhav

            CC: Priya Dhamande Prasad Pise Rakesh Roy Satya

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Environment: stage Company: Utah Valley University For HSPL Login: Partner and Employee Verified following scenarios: 1.Two employees one through UI and another through Add Employee Both should have enrolled in auto enrolled plan 2.Two employees one through UI and another through Add Employee Both should have enrolled in auto enrolled plan with same coverage 3.New Hire Employee getting auto enrolled in core plan 4.New Hire Employee confirmation Statement Effective date and Term date updated as expected 5.Employee login > Edit and Save Additional Form 6.Employee login > Complete work flow 8.Employee login Continue through Auto enrolled plan page Working properly. Testing In progress. Thanks, Sanjana Jadhav CC: Priya Dhamande Prasad Pise Rakesh Roy Satya
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Environment: stage
            Company: Utah Valley University For HSPL
            Login: Partner and Employee

            Scenario:
            Partner Login > New Hire Employee > Auto-Enrolled on Core plan P1 [New Hire Effective Date 01/01/2018]
            Plan term Date 06/30/2018 > Employee get auto enrolled in Plan P2 with Effective date [07/01/2018]
            Employee login > New Hire Work flow > Additional Form changed and Saved > No error occured.
            Also, run other test cases like core plan allocation with services, Employee not eligible to plan and later after class change.
            As able to complete Employee flow without any error moving this jira on production.

            Thanks,
            Sanjana Jadhav

            CC: Priya Dhamande Prasad Pise Hrishikesh Deshpande Rakesh Roy

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Environment: stage Company: Utah Valley University For HSPL Login: Partner and Employee Scenario: Partner Login > New Hire Employee > Auto-Enrolled on Core plan P1 [New Hire Effective Date 01/01/2018] Plan term Date 06/30/2018 > Employee get auto enrolled in Plan P2 with Effective date [07/01/2018] Employee login > New Hire Work flow > Additional Form changed and Saved > No error occured. Also, run other test cases like core plan allocation with services, Employee not eligible to plan and later after class change. As able to complete Employee flow without any error moving this jira on production. Thanks, Sanjana Jadhav CC: Priya Dhamande Prasad Pise Hrishikesh Deshpande Rakesh Roy
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Verified on production.
            Company: UVU for hspl
            Login: Partner and Employee

            Scenario:
            Partner Login > New Hire Employee > Auto-Enrolled on Core plan P1 [New Hire Effective Date 01/01/2018]
            Plan term Date 06/30/2018 > Employee get auto enrolled in Plan P2 with Effective date [07/01/2018]
            Employee login > New Hire Work flow > Additional Form changed and Saved > No error occurred.
            Verified all attached test cases.Working properly.
            PFA,
            TestCaseWT_13207_prod.xls

            Thanks,
            Sanjana Jadhav

            CC: Prasad Pise Priya Dhamande Hrishikesh Deshpande Rakesh Roy

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on production. Company: UVU for hspl Login: Partner and Employee Scenario: Partner Login > New Hire Employee > Auto-Enrolled on Core plan P1 [New Hire Effective Date 01/01/2018] Plan term Date 06/30/2018 > Employee get auto enrolled in Plan P2 with Effective date [07/01/2018] Employee login > New Hire Work flow > Additional Form changed and Saved > No error occurred. Verified all attached test cases.Working properly. PFA, TestCaseWT_13207_prod.xls Thanks, Sanjana Jadhav CC: Prasad Pise Priya Dhamande Hrishikesh Deshpande Rakesh Roy

              People

              Assignee:
              Yashau.Macshate Yashau MacShate (Inactive)
              Reporter:
              Yashau.Macshate Yashau MacShate (Inactive)
              Developer:
              Rohan J Khandave (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
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                  Remaining:
                  Remaining Estimate - 0h
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                  Logged:
                  Time Spent - 36.45h
                  36.45h