Uploaded image for project: 'Workterra BenAdmin'
  1. Workterra BenAdmin
  2. WB-515

Utah valley (UVU - see issue below . The site is showing 1.00 instead of the 50,000life

    XMLWordPrintable

    Details

    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Company:
      Utah Valley University
    • Categories:
      Enrollment - Life/LTD plans
    • Reported by:
      Client
    • Phase:
      Post-Live
    • Ops Capable:
      Yes
    • Data Correction:
      Yes
    • Customization change:
      Yes

      Description

      Hello,
      Can you please help me understand why the EE’s are showing coverage of 1.00 when payroll and ee’s enrollment were put in on the same date for plan UVU Paid Life AD&D?

      Please find attached an enrollment report that is filtered to coverages of $1.00.

      Yashau

        Attachments

        1. Correction Needed.png
          Correction Needed.png
          178 kB
        2. EE List.xlsx
          10 kB
        3. EE List Need Correction.xlsx
          10 kB
        4. screenshot-1.png
          screenshot-1.png
          30 kB
        5. UVU Paid Life AD&D Report.xls
          248 kB
        6. YM_EE List Need Correction.xlsx
          10 kB

          Issue Links

            Activity

              People

              Assignee:
              jackie.sivigny Jackie Sivigny (Inactive)
              Reporter:
              Yashau.Macshate Yashau MacShate (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 5h Original Estimate - 5h
                  5h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 9h
                  9h