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  1. Workterra BenAdmin
  2. WB-515

Utah valley (UVU - see issue below . The site is showing 1.00 instead of the 50,000life

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    Details

    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Company:
      Utah Valley University
    • Categories:
      Enrollment - Life/LTD plans
    • Reported by:
      Client
    • Phase:
      Post-Live
    • Ops Capable:
      Yes
    • Data Correction:
      Yes
    • Customization change:
      Yes

      Description

      Hello,
      Can you please help me understand why the EE’s are showing coverage of 1.00 when payroll and ee’s enrollment were put in on the same date for plan UVU Paid Life AD&D?

      Please find attached an enrollment report that is filtered to coverages of $1.00.

      Yashau

        Attachments

        1. Correction Needed.png
          178 kB
          Jyoti Mayne
        2. EE List.xlsx
          10 kB
          Jyoti Mayne
        3. EE List Need Correction.xlsx
          10 kB
          Jyoti Mayne
        4. screenshot-1.png
          30 kB
          Yashau MacShate
        5. UVU Paid Life AD&D Report.xls
          248 kB
          Yashau MacShate
        6. YM_EE List Need Correction.xlsx
          10 kB
          Yashau MacShate

          Issue Links

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              People

              Assignee:
              jackie.sivigny Jackie Sivigny (Inactive)
              Reporter:
              Yashau.Macshate Yashau MacShate (Inactive)
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              Watchers:
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                Updated:
                Resolved:

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