[WT-13207] UVU Ee's enrolling not able to get past the smoking question - Workterra Jira

Details

Type: Bug
Status: Production Complete
Priority: Critical
Resolution: Done
Affects Version/s: None
Fix Version/s: None
Component/s: None
Labels:
None

Environment:

Production
Bug Severity:
Medium
Module:
BenAdmin - Enrollment
Reported by:
Client
Company:
Utah Valley University
Item State:
Production Complete - Closed

Description

Hi,
The admins have to enroll the new hires because when the EE goes through the flow to enroll they get stuck at the smoking question and the site it gives an error... server encountered an internal error. Please contact your administrator.

Attachments

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Attachments

screenshot-1.png
29/Jan/18 06:27 PM
58 kB
Yashau MacShate
smoker status_prod.png
19/Feb/18 10:32 AM
56 kB
Sanjana Jadhav
TestCaseWT_13207_prod.xls
19/Feb/18 10:32 AM
13 kB
Sanjana Jadhav
TestCaseWT_13207.xls
14/Feb/18 09:13 AM
13 kB
Priya Dhamande
WT-13207_ErrorLog.txt
30/Jan/18 12:34 PM
2 kB
Amit Kumawat

Issue Links

is caused by

WT-13031 Bio-Rad EAP Family autoenroll

Production Complete

is cloned by

NF-5927 UVU Ee's enrolling not able to get past the smoking question

Closed

is duplicated by

WT-13292 Ken-Ton: Custom form server error

Resolved

relates to

WB-515 Utah valley (UVU - see issue below . The site is showing 1.00 instead of the 50,000life

Closed

NF-5927 UVU Ee's enrolling not able to get past the smoking question

Closed

Activity

Ascending order - Click to sort in descending order

Yashau MacShate (Inactive) created issue - 29/Jan/18 05:34 PM

Yashau MacShate (Inactive) made changes - 29/Jan/18 05:34 PM

Field	Original Value	New Value
Link		This issue causes CT-4052 [ CT-4052 ]

Yashau MacShate (Inactive) made changes - 29/Jan/18 06:27 PM

Attachment

screenshot-1.png [ 72482 ]

Prashant Samal (Inactive) made changes - 30/Jan/18 05:01 AM

Assignee

Satya [ ID10004 ]

Swapnil Pandhare [ swapnil.pandhare ]

Swapnil Pandhare (Inactive) made changes - 30/Jan/18 05:10 AM

Assignee

Swapnil Pandhare [ swapnil.pandhare ]

Niteen Surwase [ niteen.surwase ]

Amit Kumawat (Inactive) made changes - 30/Jan/18 12:34 PM

Attachment

WT-13207_ErrorLog.txt [ 72531 ]

Amit Kumawat (Inactive) made changes - 30/Jan/18 12:34 PM

Assignee

Niteen Surwase [ niteen.surwase ]

Rohan J Khandave [ rohan.khandave ]

Rohan J Khandave (Inactive) made changes - 31/Jan/18 11:24 AM

Issue Type	Support Activity [ 10301 ]	Bug [ 1 ]
Support Task Type	Data Correction [ 11203 ]
Workflow	WT_Support [ 62653 ]	WT_Defects [ 62886 ]

Amit Kumawat (Inactive) made changes - 01/Feb/18 04:57 AM

Remaining Estimate		0h [ 0 ]
Time Spent		7h [ 25200 ]
Worklog Id		102972 [ 102972 ]

Jyoti Mayne made changes - 01/Feb/18 12:48 PM

Time Spent	7h [ 25200 ]	7.25h [ 26100 ]
Worklog Id		103103 [ 103103 ]

Rohan J Khandave (Inactive) made changes - 01/Feb/18 03:25 PM

Status

Open [ 1 ]

In Development [ 10007 ]

Rohan J Khandave (Inactive) made changes - 01/Feb/18 03:25 PM

Item State		Parent values: Development(10200)Level 1 values: In Analysis(10204)
Module	Parent values: BenAdmin(10100)	Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
Original Estimate		0h [ 0 ]

Rohan J Khandave (Inactive) made changes - 02/Feb/18 01:39 PM

Link

This issue is caused by ~~WT-13031~~ [ ~~WT-13031~~ ]

Satya made changes - 06/Feb/18 06:38 AM

Description

Hi,
The admins have to enroll the new hires because when the EE goes through the floe to enroll they get stuck at the smoking question and the site it gives an error... server encountered an internal error. Please contact your administrator.

Rohan J Khandave (Inactive) made changes - 06/Feb/18 04:50 PM

Time Spent	7.25h [ 26100 ]	8.25h [ 29700 ]
Worklog Id		103606 [ 103606 ]

Rohan J Khandave (Inactive) made changes - 07/Feb/18 06:57 AM

Link

This issue relates to ~~WT-13248~~ [ ~~WT-13248~~ ]

Rohan J Khandave (Inactive) made changes - 07/Feb/18 09:07 AM

Dev Due Date		12/Feb/2018
Dev Estimates		28

Jyoti Mayne made changes - 08/Feb/18 05:12 AM

Time Spent	8.25h [ 29700 ]	8.75h [ 31500 ]
Worklog Id		103788 [ 103788 ]

Jyoti Mayne made changes - 08/Feb/18 05:16 AM

Time Spent	8.75h [ 31500 ]	9h [ 32400 ]
Worklog Id		103794 [ 103794 ]

Niteen Surwase (Inactive) made changes - 08/Feb/18 06:15 AM

Link

This issue is duplicated by ~~WT-13292~~ [ ~~WT-13292~~ ]

Priya Dhamande (Inactive) made changes - 08/Feb/18 11:48 AM

Time Spent	9h [ 32400 ]	10.5h [ 37800 ]
Worklog Id		103852 [ 103852 ]

Priya Dhamande (Inactive) made changes - 08/Feb/18 11:49 AM

Time Spent	10.5h [ 37800 ]	11.5h [ 41400 ]
Worklog Id		103853 [ 103853 ]

Priya Dhamande (Inactive) made changes - 08/Feb/18 11:49 AM

Attachment

TestCaseWT_13207.xls [ 73092 ]

Rakesh Roy (Inactive) made changes - 08/Feb/18 02:50 PM

Production Due Date		19/Feb/2018
Stage Due Date		15/Feb/18 [ 2018-02-15 ]

Jyoti Mayne made changes - 09/Feb/18 04:22 AM

Time Spent	11.5h [ 41400 ]	12.5h [ 45000 ]
Worklog Id		103897 [ 103897 ]

Umesh Kadam (Inactive) made changes - 12/Feb/18 05:52 AM

Time Spent	12.5h [ 45000 ]	13.5h [ 48600 ]
Worklog Id		104079 [ 104079 ]

Rohan J Khandave (Inactive) made changes - 12/Feb/18 06:17 AM

Item State

Parent values: Development(10200)Level 1 values: In Analysis(10204)

Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)

Rohan J Khandave (Inactive) made changes - 12/Feb/18 06:19 AM

Assignee

Rohan J Khandave [ rohan.khandave ]

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Hrishikesh Deshpande (Inactive) made changes - 12/Feb/18 06:43 AM

Assignee

Hrishikesh Deshpande [ hrishikesh.deshpande ]

Priya Dhamande [ priya.dhamande ]

Khandu Kshirsagar (Inactive) made changes - 12/Feb/18 07:08 AM

Item State

Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Priya Dhamande (Inactive) made changes - 13/Feb/18 08:05 AM

Item State

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Parent values: LB QA(10201)Level 1 values: In Testing(10210)

Priya Dhamande (Inactive) made changes - 13/Feb/18 08:57 AM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

Rohan J Khandave (Inactive) made changes - 13/Feb/18 02:22 PM

Time Spent	13.5h [ 48600 ]	14.5h [ 52200 ]
Worklog Id		104431 [ 104431 ]

Rohan J Khandave (Inactive) made changes - 13/Feb/18 02:26 PM

Time Spent	14.5h [ 52200 ]	19h [ 68400 ]
Worklog Id		104433 [ 104433 ]

Rohan J Khandave (Inactive) made changes - 13/Feb/18 02:30 PM

Time Spent	19h [ 68400 ]	23.5h [ 84600 ]
Worklog Id		104435 [ 104435 ]

Priya Dhamande (Inactive) made changes - 14/Feb/18 09:10 AM

Item State

Parent values: LB QA(10201)Level 1 values: In Testing(10210)

Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)

Priya Dhamande (Inactive) made changes - 14/Feb/18 09:13 AM

Attachment

TestCaseWT_13207.xls [ 73092 ]

Priya Dhamande (Inactive) made changes - 14/Feb/18 09:13 AM

Attachment

TestCaseWT_13207.xls [ 73374 ]

Prasad Pise (Inactive) made changes - 15/Feb/18 06:18 AM

Assignee

Priya Dhamande [ priya.dhamande ]

Venkatesh Pujari [ venkatesh.pujari ]

Prasad Pise (Inactive) made changes - 15/Feb/18 06:30 AM

Assignee

Venkatesh Pujari [ venkatesh.pujari ]

Sanjana Jadhav [ sanjana.jadhav ]

Prasad Pise (Inactive) made changes - 15/Feb/18 06:59 AM

Link

This issue is cloned by ~~WT-13373~~ [ ~~WT-13373~~ ]

Prasad Pise (Inactive) made changes - 15/Feb/18 07:01 AM

Link

This issue relates to ~~NF-5927~~ [ ~~NF-5927~~ ]

Sanjana Jadhav (Inactive) made changes - 15/Feb/18 07:09 AM

Link

This issue relates to ~~NF-5928~~ [ ~~NF-5928~~ ]

Sanjana Jadhav (Inactive) made changes - 15/Feb/18 07:10 AM

Developer

Rohan J Khandave [ rohan.khandave ]

Khandu Kshirsagar (Inactive) made changes - 15/Feb/18 07:15 AM

Item State

Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Sanjana Jadhav (Inactive) made changes - 15/Feb/18 07:26 AM

Item State

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Parent values: Stage QA(10202)Level 1 values: In Testing(10214)

Sanjana Jadhav (Inactive) made changes - 15/Feb/18 07:26 AM

Status

Local Testing [ 10200 ]

Stage Testing [ 10201 ]

Sanjana Jadhav (Inactive) made changes - 15/Feb/18 07:28 AM

Link

This issue relates to ~~NF-5928~~ [ ~~NF-5928~~ ]

Sanjana Jadhav (Inactive) made changes - 16/Feb/18 03:59 AM

Time Spent	23.5h [ 84600 ]	26h [ 93600 ]
Worklog Id		104852 [ 104852 ]

Khandu Kshirsagar (Inactive) made changes - 16/Feb/18 09:01 AM

Item State

Parent values: Stage QA(10202)Level 1 values: In Testing(10214)

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Priya Dhamande (Inactive) made changes - 16/Feb/18 12:52 PM

Time Spent	26h [ 93600 ]	32h [ 115200 ]
Worklog Id		105073 [ 105073 ]

Priya Dhamande (Inactive) made changes - 16/Feb/18 12:53 PM

Worklog Id

105073 [ 105073 ]

Sanjana Jadhav (Inactive) made changes - 16/Feb/18 12:54 PM

Item State

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Parent values: Stage QA(10202)Level 1 values: In Testing(10214)

Priya Dhamande (Inactive) made changes - 16/Feb/18 12:54 PM

Remaining Estimate	0h [ 0 ]	3h [ 10800 ]
Time Spent	32h [ 115200 ]	29h [ 104400 ]
Worklog Id		105073 [ 105073 ]

Priya Dhamande (Inactive) made changes - 16/Feb/18 12:54 PM

Remaining Estimate	3h [ 10800 ]	3.25h [ 11700 ]
Time Spent	29h [ 104400 ]	28.75h [ 103500 ]
Worklog Id		105073 [ 105073 ]

Sanjana Jadhav (Inactive) made changes - 16/Feb/18 12:58 PM

Item State

Parent values: Stage QA(10202)Level 1 values: In Testing(10214)

Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)

Sanjana Jadhav (Inactive) made changes - 16/Feb/18 12:59 PM

Remaining Estimate	3.25h [ 11700 ]	2.75h [ 9900 ]
Time Spent	28.75h [ 103500 ]	29.25h [ 105300 ]
Worklog Id		105078 [ 105078 ]

Priya Dhamande (Inactive) made changes - 16/Feb/18 01:02 PM

Remaining Estimate	2.75h [ 9900 ]	0.75h [ 2700 ]
Time Spent	29.25h [ 105300 ]	31.25h [ 112500 ]
Worklog Id		105082 [ 105082 ]

Priya Dhamande (Inactive) made changes - 16/Feb/18 01:02 PM

Worklog Id

105082 [ 105082 ]

Khandu Kshirsagar (Inactive) made changes - 19/Feb/18 05:01 AM

Item State

Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Sanjana Jadhav (Inactive) made changes - 19/Feb/18 05:40 AM

Item State

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Parent values: Production QA(10203)Level 1 values: In Testing(10218)

Sanjana Jadhav (Inactive) made changes - 19/Feb/18 05:40 AM

Status

Stage Testing [ 10201 ]

Production Testing [ 10202 ]

Sanjana Jadhav (Inactive) made changes - 19/Feb/18 10:32 AM

Attachment

TestCaseWT_13207_prod.xls [ 73533 ]

Sanjana Jadhav (Inactive) made changes - 19/Feb/18 10:32 AM

Attachment

smoker status_prod.png [ 73534 ]

Sanjana Jadhav (Inactive) made changes - 19/Feb/18 10:33 AM

Item State

Parent values: Production QA(10203)Level 1 values: In Testing(10218)

Parent values: Production Complete(10222)Level 1 values: Closed(10223)

Sanjana Jadhav (Inactive) made changes - 19/Feb/18 10:34 AM

Remaining Estimate	0.75h [ 2700 ]	0h [ 0 ]
Time Spent	31.25h [ 112500 ]	34.95h [ 125820 ]
Worklog Id		105190 [ 105190 ]

Sanjana Jadhav (Inactive) made changes - 19/Feb/18 10:34 AM

Assignee

Sanjana Jadhav [ sanjana.jadhav ]

Yashau MacShate [ yashau.macshate ]

Sanjana Jadhav (Inactive) made changes - 19/Feb/18 10:34 AM

Resolution		Done [ 10000 ]
Status	Production Testing [ 10202 ]	Production Complete [ 10028 ]

Priya Dhamande (Inactive) made changes - 22/Feb/18 12:55 PM

Time Spent	34.95h [ 125820 ]	35.45h [ 127620 ]
Worklog Id		103852 [ 103852 ]

Priya Dhamande (Inactive) made changes - 22/Feb/18 12:55 PM

Time Spent	35.45h [ 127620 ]	35.95h [ 129420 ]
Worklog Id		103852 [ 103852 ]

Rohan J Khandave (Inactive) made changes - 27/Feb/18 02:47 PM

Time Spent	35.95h [ 129420 ]	36.45h [ 131220 ]
Worklog Id		106495 [ 106495 ]

Rakesh Roy (Inactive) made changes - 01/Mar/18 04:50 PM

Root Cause

Bug [ 18430 ]

People

Assignee:: Yashau MacShate (Inactive)

Reporter:: Yashau MacShate (Inactive)

Developer:: Rohan J Khandave (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 10 Start watching this issue

Dates

Created:: 29/Jan/18 05:34 PM

Updated:: 01/Mar/18 04:50 PM

Resolved:: 19/Feb/18 10:34 AM

Dev Due Date:: 12/Feb/2018

Pre-Prod Due Date:: 15/Feb/2018

Production Due Date:: 19/Feb/2018

Time Tracking

Estimated:

Remaining:

Logged:

36.45h