WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-13207

UVU Ee's enrolling not able to get past the smoking question

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      Utah Valley University
    • Item State:
      Production Complete - Closed

      Description

      Hi,
      The admins have to enroll the new hires because when the EE goes through the flow to enroll they get stuck at the smoking question and the site it gives an error... server encountered an internal error. Please contact your administrator.

        Attachments

        1. screenshot-1.png
          screenshot-1.png
          58 kB
        2. smoker status_prod.png
          smoker status_prod.png
          56 kB
        3. TestCaseWT_13207_prod.xls
          13 kB
        4. TestCaseWT_13207.xls
          13 kB
        5. WT-13207_ErrorLog.txt
          2 kB

          Issue Links

          is caused by

          Bug - A problem which impairs or prevents the functions of the product. WT-13031 Bio-Rad EAP Family autoenroll

          • Critical - This problem will block progress.
          • Production Complete
          is cloned by

          Bug - A problem which impairs or prevents the functions of the product. NF-5927 UVU Ee's enrolling not able to get past the smoking question

          • Critical - This problem will block progress.
          • Closed
          is duplicated by

          Support Activity - Support Activity WT-13292 Ken-Ton: Custom form server error

          • High - Serious problem that could block progress.
          • Resolved
          relates to

          Support Activity - Support Activity WB-515 Utah valley (UVU - see issue below . The site is showing 1.00 instead of the 50,000life

          • Critical - This problem will block progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. NF-5927 UVU Ee's enrolling not able to get past the smoking question

          • Critical - This problem will block progress.
          • Closed

            Activity

            Transition Time In Source Status Execution Times
            Rohan J Khandave (Inactive) made transition -
            Open In Development
            		2d 21h 50m 1
            Priya Dhamande (Inactive) made transition -
            In Development In LB Testing
            		11d 17h 32m 1
            Sanjana Jadhav (Inactive) made transition -
            In LB Testing Stage Testing
            		1d 22h 28m 1
            Sanjana Jadhav (Inactive) made transition -
            Stage Testing In Production Testing
            		3d 22h 13m 1
            Sanjana Jadhav (Inactive) made transition -
            In Production Testing Production Complete
            		4h 54m 1

              People

              Assignee:
              Yashau.Macshate Yashau MacShate (Inactive)
              Reporter:
              Yashau.Macshate Yashau MacShate (Inactive)
              Developer:
              Rohan J Khandave (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 36.45h
                  36.45h