WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-13219

User Access Policy - Cannot add group to policy

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      Platform
    • Reported by:
      White Label
    • Company:
      Hope Community Resources
    • Item State:
      Production Complete

      Description

      We cannot add Hope Community Resources to the "BCC Admin" access policy. The box is greyed out. This issue is present on both production and PreProd

        Attachments

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          santosh.balid Santosh Balid (Inactive) added a comment -

          Debbie Kulling, Please close this ticket, if everything working fine.

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          santosh.balid Santosh Balid (Inactive) added a comment - Debbie Kulling , Please close this ticket, if everything working fine.
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          santosh.balid Santosh Balid (Inactive) added a comment -

          Hi Debbie Kulling,

          Your User 'Deb' had no access to Kittitas County on preprod, so you were not able to see that.
          With my user, I am able to do so...I have done the neeful. Could you please check now.

          Regards,
          Santosh

          Cc: Jaideep Vinchurkar

          Show
          santosh.balid Santosh Balid (Inactive) added a comment - Hi Debbie Kulling , Your User 'Deb' had no access to Kittitas County on preprod, so you were not able to see that. With my user, I am able to do so...I have done the neeful. Could you please check now. Regards, Santosh Cc: Jaideep Vinchurkar
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          dkulling Debbie Kulling added a comment -

          I spoke too soon. Now I cannot add Kittitas County to the BCC Admin policy on Pre Prod. I don't understand why we can add some groups but not others. We were able to add city of Lynnwood

          Show
          dkulling Debbie Kulling added a comment - I spoke too soon. Now I cannot add Kittitas County to the BCC Admin policy on Pre Prod. I don't understand why we can add some groups but not others. We were able to add city of Lynnwood
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          dkulling Debbie Kulling added a comment -

          Thank you I see it added on both prod and pre prod. You can close this ticket

          Show
          dkulling Debbie Kulling added a comment - Thank you I see it added on both prod and pre prod. You can close this ticket
          Hide
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          santosh.balid Santosh Balid (Inactive) added a comment -

          Hi Jaideep Vinchurkar,

          I did the needful on preprod.

          Regards,
          Santosh

          Cc: Debbie Kulling

          Show
          santosh.balid Santosh Balid (Inactive) added a comment - Hi Jaideep Vinchurkar , I did the needful on preprod. Regards, Santosh Cc: Debbie Kulling
          8 older comments

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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