-
Type:
Support Activity
-
Status:
Resolved
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
Support Task Type:
Configuration
-
-
-
Company:
Caring Healthcare
-
Module:
BenAdmin
- Enrollment
-
Can you please unmap the rate below. The plan is not supposed to have a rate attached to it.
{"report":{"apdex":1,"isInitial":true,"journeyId":"d6b58d50-ed90-4a18-b7c5-a8ffca8678d0","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":699.8999996185303,"redirectCount":0,"resourceLoadedEnd":507.29999923706055,"resourceLoadedStart":115.29999923706055,"resourceTiming":[{"duration":161.20000076293945,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":115.29999923706055,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":115.29999923706055,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":276.5,"responseStart":0,"secureConnectionStart":0},{"duration":161.19999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":115.59999942779541,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":115.59999942779541,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":276.79999923706055,"responseStart":0,"secureConnectionStart":0},{"duration":161.30000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":115.69999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":115.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":277,"responseStart":0,"secureConnectionStart":0},{"duration":161.19999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":115.89999961853027,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":115.89999961853027,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":277.0999994277954,"responseStart":0,"secureConnectionStart":0},{"duration":161,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":116.19999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":116.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":277.19999980926514,"responseStart":0,"secureConnectionStart":0},{"duration":182.80000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":116.29999923706055,"connectEnd":116.29999923706055,"connectStart":116.29999923706055,"domainLookupEnd":116.29999923706055,"domainLookupStart":116.29999923706055,"fetchStart":116.29999923706055,"redirectEnd":0,"redirectStart":0,"requestStart":116.29999923706055,"responseEnd":299.0999994277954,"responseStart":299.0999994277954,"secureConnectionStart":116.29999923706055},{"duration":226.79999923706055,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":116.5,"connectEnd":116.5,"connectStart":116.5,"domainLookupEnd":116.5,"domainLookupStart":116.5,"fetchStart":116.5,"redirectEnd":0,"redirectStart":0,"requestStart":116.5,"responseEnd":343.29999923706055,"responseStart":343.29999923706055,"secureConnectionStart":116.5},{"duration":230.0999994277954,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":116.69999980926514,"connectEnd":116.69999980926514,"connectStart":116.69999980926514,"domainLookupEnd":116.69999980926514,"domainLookupStart":116.69999980926514,"fetchStart":116.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":116.69999980926514,"responseEnd":346.79999923706055,"responseStart":346.79999923706055,"secureConnectionStart":116.69999980926514},{"duration":230.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":116.89999961853027,"connectEnd":116.89999961853027,"connectStart":116.89999961853027,"domainLookupEnd":116.89999961853027,"domainLookupStart":116.89999961853027,"fetchStart":116.89999961853027,"redirectEnd":0,"redirectStart":0,"requestStart":116.89999961853027,"responseEnd":347.5999994277954,"responseStart":347.5999994277954,"secureConnectionStart":116.89999961853027},{"duration":231.10000038146973,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":117.09999942779541,"connectEnd":117.09999942779541,"connectStart":117.09999942779541,"domainLookupEnd":117.09999942779541,"domainLookupStart":117.09999942779541,"fetchStart":117.09999942779541,"redirectEnd":0,"redirectStart":0,"requestStart":117.09999942779541,"responseEnd":348.19999980926514,"responseStart":348.19999980926514,"secureConnectionStart":117.09999942779541},{"duration":231.39999961853027,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":117.19999980926514,"connectEnd":117.19999980926514,"connectStart":117.19999980926514,"domainLookupEnd":117.19999980926514,"domainLookupStart":117.19999980926514,"fetchStart":117.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":117.19999980926514,"responseEnd":348.5999994277954,"responseStart":348.5999994277954,"secureConnectionStart":117.19999980926514},{"duration":231.89999961853027,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":117.39999961853027,"connectEnd":117.39999961853027,"connectStart":117.39999961853027,"domainLookupEnd":117.39999961853027,"domainLookupStart":117.39999961853027,"fetchStart":117.39999961853027,"redirectEnd":0,"redirectStart":0,"requestStart":117.39999961853027,"responseEnd":349.29999923706055,"responseStart":349.29999923706055,"secureConnectionStart":117.39999961853027},{"duration":325.1000003814697,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":117.59999942779541,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":117.59999942779541,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":442.69999980926514,"responseStart":0,"secureConnectionStart":0},{"duration":231.9000005722046,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/9b4bc78b7cc5c86b31ff012e5c329c28/shortcuts.js?context=issuenavigation&context=issueaction","startTime":117.79999923706055,"connectEnd":117.79999923706055,"connectStart":117.79999923706055,"domainLookupEnd":117.79999923706055,"domainLookupStart":117.79999923706055,"fetchStart":117.79999923706055,"redirectEnd":0,"redirectStart":0,"requestStart":117.79999923706055,"responseEnd":349.69999980926514,"responseStart":349.69999980926514,"secureConnectionStart":117.79999923706055},{"duration":324.8999996185303,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":118,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":118,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":442.8999996185303,"responseStart":0,"secureConnectionStart":0},{"duration":258.5,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":118.09999942779541,"connectEnd":118.09999942779541,"connectStart":118.09999942779541,"domainLookupEnd":118.09999942779541,"domainLookupStart":118.09999942779541,"fetchStart":118.09999942779541,"redirectEnd":0,"redirectStart":0,"requestStart":118.09999942779541,"responseEnd":376.5999994277954,"responseStart":376.5999994277954,"secureConnectionStart":118.09999942779541},{"duration":386.6000003814697,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":119.29999923706055,"connectEnd":119.29999923706055,"connectStart":119.29999923706055,"domainLookupEnd":119.29999923706055,"domainLookupStart":119.29999923706055,"fetchStart":119.29999923706055,"redirectEnd":0,"redirectStart":0,"requestStart":119.29999923706055,"responseEnd":505.8999996185303,"responseStart":505.79999923706055,"secureConnectionStart":119.29999923706055},{"duration":388,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":119.29999923706055,"connectEnd":119.29999923706055,"connectStart":119.29999923706055,"domainLookupEnd":119.29999923706055,"domainLookupStart":119.29999923706055,"fetchStart":119.29999923706055,"redirectEnd":0,"redirectStart":0,"requestStart":119.29999923706055,"responseEnd":507.29999923706055,"responseStart":507.29999923706055,"secureConnectionStart":119.29999923706055},{"duration":36.69999980926514,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":470,"connectEnd":470,"connectStart":470,"domainLookupEnd":470,"domainLookupStart":470,"fetchStart":470,"redirectEnd":0,"redirectStart":0,"requestStart":470,"responseEnd":506.69999980926514,"responseStart":506.69999980926514,"secureConnectionStart":470}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":23,"responseStart":109,"responseEnd":115,"domLoading":113,"domInteractive":752,"domContentLoadedEventStart":752,"domContentLoadedEventEnd":808,"domComplete":1119,"loadEventStart":1119,"loadEventEnd":1122,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"d6bc4e0dd0d395","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":77,"dbReadsTimeInMs":15,"dbConnsTimeInMs":18,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
