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  1. WORKTERRA
  2. WT-13334

Groendyke - Herbert White unable to login

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    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      Platform
    • Reported by:
      Client
    • Company:
      Groendyke
    • Item State:
      Production Complete

      Description

      Hello Dev Team

      Hebert White is unable to login to Workterra. Password has been reset by both Admins and CE and login continues to say EE must check credentials. Please advise if a reset for him is needed.
      I confirmed the username is in compliance with the required fields. is there a key word in the user name that could be triggering something on the back end preventing EE log in hwhit1949
      Thank you.

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            Assignee:
            darryn.carter darryn.carter
            Reporter:
            darryn.carter darryn.carter
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              Dates

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              Updated:
              Resolved:

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