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  1. WORKTERRA
  2. WT-13394

MATT and Prime Healthcare - Admin unable to approve elections, receiving Error message

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      MATT

      Description

      Hello Dev Team

      Kathleen Cassidy is the admin for MATT and attempting to approve elections for Matthew Brinegar in the pending queue. She has attempted several times and receives an error message that I have pasted below. Please advise if there is an issue on Workterra. Thank you.

      I have confirmed that the above admin user has user rights for all job title's as well as all job descriptions

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          Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WT-13400 Server Encountered an Internal Error received in Pending Queue

          • High - Serious problem that could block progress.
          • Production Complete

            Activity

              People

              Assignee:
              darryn.carter darryn.carter
              Reporter:
              darryn.carter darryn.carter
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 1h Original Estimate - 1h
                  1h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 3.75h
                  3.75h