We have done this with customization. This is on hold now

Rajendra Pawar Rohan J KhandaveAs per attached email, it should be closed, Please confirm.

Please note that this was raised March 2016 and it concerns one of our marquee customers, UND (University of Notre Dame). Whenever they add a member with an international address, it leads to file failure and there is a time consuming fix that needs to be applied to the data transformation.

Amit Thorve added the following comment.
If required we can update country codes for the client where this issue arises quite often manually before the actual fix goes into the system.

CC Jennifer Reed

Please find attached analysis document - Country Code.doc

Vinayak Kulkarni Ganesh Sadawarte

Please find attached WBS document - Country Code_WBS.xls

Vinayak Kulkarni Ganesh Sadawarte Gaurav Sodani

Rajendra Pawar We have a current error and I am not able to perform DTS on this file. I need the DEV Team to go into the EE, SP, and CH sub-templates and data Transform Poland to PL so I can send a correction file. I am not able to get this to work

Production client us UND and template name: UND_Meritain Medical 834 5010

Thank you

CC Abhay PatilVinanti Yadav

Jennifer Reed - this enhancement request has morphed into support activity, please see the last comment by Damion.

Abhay Patil Thanks Abhay - I was under the impression that this was an enhancement request because we currently don't support it and your team is having to spend a lot of time manually changing the countries. However, I am concerned that there are errors and that you can't change the template to send the correct file. Can we touch base on this so I have a little more context? 

We will need Damion M Velasquez to elaborate on this. I am not clear what error one would get. I went into DTS and the UI apparently allows me to transform Poland to PL. However I did not attempt to save the change. (Does the "save" give server error, Damion?)

Abhay PatilJennifer Reed

This client UND aka Notre Dame consistently hires Employees who reside in a foreign country. In this case we send 834 5010 layout, and all positions/Segments are of a 'Fixed length' value. i.e. This new issue EE is passing Poland in the N402 position, and should be PL. I am not certain why, but when I go into the DTS, all I see is a Black pop up, and not the country DTS. I've been told to wait until it refreshes but have waited up to 8 minutes to no avail. The file failed HIPPA Syntax which means any records following the error could potentially not update at the carrier.

While we wait for any enhancement I need someone with the back-end Capability to go in and change Poland to PL on the EE, SP and Child Sub-templates for the Meritain Medical and Delta Dental Files.

Thank you and please let me know if anything further is needed

I just went in and now am able to save. Something changed for the better so no action by DEV

Thankyou

CC Abhay PatilJennifer Reed

Damion M Velasquez okay - please let us know if you encounter any more issues or errors so we can look into it.

Thanks Damion. Jennifer Reed - this appears more like a "performance" issue - the pop-up with too many country entries takes some time t populate - and I believe it just hung when Damion attempted to update it the last time.

Amit Thorve Chris Ellenberger

FYI as this is still open as an Enhancement