Details

    • Type: Enhancement
    • Status: In Development
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
    • Environment:
      Production
    • Module:
      BenAdmin - Export
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Development - In Analysis
    • Issue Importance:
      Good To Have
    • Feature Category:
      New
    • Severity:
      Medium

      Description

      I wanted to see if this would be an option. Currently we have a mapping of Country but it is the long name, and not the code. We are seeing the carriers Requiring this field in some Specifications and would like to see about adding 2 other mappings.
      3 total including the existing:

      Employee Country(Currently in Workterra)
      Employee Country Code 2 (Would be a Proposed mapping with the 2-digit country Code)
      Employee Country Code 3 (Would be a Proposed mapping with the 3-digit country Code)

      I have lists I can provide. Currently we are going into the Data Transformation and changing the approx. 234 Countries to their respective codding for all 3 Coverage member tiers. is this possible?

        Attachments

        1. Country Code_WBS.xls
          10 kB
        2. Country Code.doc
          153 kB
        3. Re Country Code Mapping.msg
          195 kB

          Issue Links

            Activity

            rakeshr Rakesh Roy (Inactive) created issue -
            Hide
            rajendra.pawar Rajendra Pawar (Inactive) added a comment -

            We have done this with customization. This is on hold now

            Show
            rajendra.pawar Rajendra Pawar (Inactive) added a comment - We have done this with customization. This is on hold now
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Field Original Value New Value
            Environment Production [ 10005 ]
            Issue Type Support Activity [ 10301 ] Enhancement [ 4 ]
            Status Open [ 1 ] New Request [ 10029 ]
            Support Task Type Customization [ 11204 ]
            Workflow WT_Support [ 14432 ] WT_Features [ 14538 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: On Hold(10207)
            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Dev Estimates 32
            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Developer Rajendra Pawar [ rajendra.pawar ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Account Executive Damion Velasquez [ damion.velasquez ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Attachment Re Country Code Mapping.msg [ 14868 ]
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Rajendra Pawar Rohan J KhandaveAs per attached email, it should be closed, Please confirm.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Rajendra Pawar Rohan J Khandave As per attached email, it should be closed, Please confirm.
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Issue Importance Good To Have [ 11802 ]
            Hide
            Damion.Velasquez Damion M Velasquez added a comment -

            Amit Thorve FYI Thank you if it is only the 2 digit this would help us. Ive attached a list that was pulled online. Thanks again

            Show
            Damion.Velasquez Damion M Velasquez added a comment - Amit Thorve FYI Thank you if it is only the 2 digit this would help us. Ive attached a list that was pulled online. Thanks again
            Damion.Velasquez Damion M Velasquez made changes -
            Link This issue is cloned by WT-11721 [ WT-11721 ]
            Hide
            abhay.patil Abhay Patil (Inactive) added a comment - - edited

            Please note that this was raised March 2016 and it concerns one of our marquee customers, UND (University of Notre Dame). Whenever they add a member with an international address, it leads to file failure and there is a time consuming fix that needs to be applied to the data transformation.

            Amit Thorve added the following comment.
            If required we can update country codes for the client where this issue arises quite often manually before the actual fix goes into the system.

            CC Jennifer Reed

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - - edited Please note that this was raised March 2016 and it concerns one of our marquee customers, UND (University of Notre Dame). Whenever they add a member with an international address, it leads to file failure and there is a time consuming fix that needs to be applied to the data transformation. Amit Thorve added the following comment. If required we can update country codes for the client where this issue arises quite often manually before the actual fix goes into the system. CC Jennifer Reed
            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: On Hold(10207) Parent values: Development(10200)Level 1 values: In Analysis(10204)
            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Company All Clients/Multiple Clients [ 18434 ]
            Dev Estimates 32
            Environment Production [ 18442 ]
            Feature Category New [ 13700 ]
            QA Swapnil Eksambekar [ swapnil.eksambekar ]
            Reported by Support (Workterra) [ 10350 ] Client [ 10352 ]
            Severity Medium [ 13102 ]
            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Labels Payroll_File
            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Status New Request [ 10029 ] Pending for Approval [ 10002 ]
            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Status Pending for Approval [ 10002 ] Approved for Development [ 10003 ]
            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Status Approved for Development [ 10003 ] In Development [ 10007 ]
            rajendra.pawar Rajendra Pawar (Inactive) logged work - 26/Dec/17 01:00 PM - edited
            • Time Spent:
              8h
               

              Done analysis and WBS for country code.

            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Attachment Country Code.doc [ 70811 ]
            Hide
            rajendra.pawar Rajendra Pawar (Inactive) added a comment -

            Please find attached analysis document - Country Code.doc

            Vinayak Kulkarni Ganesh Sadawarte

            Show
            rajendra.pawar Rajendra Pawar (Inactive) added a comment - Please find attached analysis document - Country Code.doc Vinayak Kulkarni Ganesh Sadawarte
            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Dev Estimates 80
            Remaining Estimate 90h [ 324000 ]
            Original Estimate 90h [ 324000 ]
            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Remaining Estimate 90h [ 324000 ] 82h [ 295200 ]
            Time Spent 8h [ 28800 ]
            Worklog Id 97977 [ 97977 ]
            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Worklog Id 97977 [ 97977 ]
            rajendra.pawar Rajendra Pawar (Inactive) logged work - 27/Dec/17 01:00 PM
            • Time Spent:
              2h
               

              Finalized analysis document and attached to jira.

            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Remaining Estimate 82h [ 295200 ] 80h [ 288000 ]
            Time Spent 8h [ 28800 ] 10h [ 36000 ]
            Worklog Id 98252 [ 98252 ]
            rajendra.pawar Rajendra Pawar (Inactive) made changes -
            Attachment Country Code_WBS.xls [ 70915 ]
            Hide
            rajendra.pawar Rajendra Pawar (Inactive) added a comment -
            Show
            rajendra.pawar Rajendra Pawar (Inactive) added a comment - Please find attached WBS document - Country Code_WBS.xls Vinayak Kulkarni Ganesh Sadawarte Gaurav Sodani
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) logged work - 29/Dec/17 04:18 AM
            • Time Spent:
              0.5h
               
              <No comment>
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Remaining Estimate 80h [ 288000 ] 79.5h [ 286200 ]
            Time Spent 10h [ 36000 ] 10.5h [ 37800 ]
            Worklog Id 98982 [ 98982 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Sprint Sprint 42 [ 96 ]
            Hide
            Damion.Velasquez Damion M Velasquez added a comment -

            Rajendra Pawar We have a current error and I am not able to perform DTS on this file. I need the DEV Team to go into the EE, SP, and CH sub-templates and data Transform Poland to PL so I can send a correction file. I am not able to get this to work

            Production client us UND and template name: UND_Meritain Medical 834 5010

            Thank you

            CC Abhay PatilVinanti Yadav

            Show
            Damion.Velasquez Damion M Velasquez added a comment - Rajendra Pawar We have a current error and I am not able to perform DTS on this file. I need the DEV Team to go into the EE, SP, and CH sub-templates and data Transform Poland to PL so I can send a correction file. I am not able to get this to work Production client us UND and template name: UND_Meritain Medical 834 5010 Thank you CC Abhay Patil Vinanti Yadav
            abhay.patil Abhay Patil (Inactive) made changes -
            Priority Medium [ 3 ] High [ 2 ]
            Hide
            abhay.patil Abhay Patil (Inactive) added a comment -

            Jennifer Reed - this enhancement request has morphed into support activity, please see the last comment by Damion.

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - Jennifer Reed - this enhancement request has morphed into support activity, please see the last comment by Damion.
            Hide
            Jennifer.Reed Jennifer Reed (Inactive) added a comment -

            Abhay Patil Thanks Abhay - I was under the impression that this was an enhancement request because we currently don't support it and your team is having to spend a lot of time manually changing the countries. However, I am concerned that there are errors and that you can't change the template to send the correct file. Can we touch base on this so I have a little more context? 

            Show
            Jennifer.Reed Jennifer Reed (Inactive) added a comment - Abhay Patil Thanks Abhay - I was under the impression that this was an enhancement request because we currently don't support it and your team is having to spend a lot of time manually changing the countries. However, I am concerned that there are errors and that you can't change the template to send the correct file. Can we touch base on this so I have a little more context? 
            Hide
            abhay.patil Abhay Patil (Inactive) added a comment - - edited

            We will need Damion M Velasquez to elaborate on this. I am not clear what error one would get. I went into DTS and the UI apparently allows me to transform Poland to PL. However I did not attempt to save the change. (Does the "save" give server error, Damion?)

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - - edited We will need Damion M Velasquez to elaborate on this. I am not clear what error one would get. I went into DTS and the UI apparently allows me to transform Poland to PL. However I did not attempt to save the change. (Does the "save" give server error, Damion?)
            Hide
            Damion.Velasquez Damion M Velasquez added a comment -

            Abhay PatilJennifer Reed

            This client UND aka Notre Dame consistently hires Employees who reside in a foreign country. In this case we send 834 5010 layout, and all positions/Segments are of a 'Fixed length' value. i.e. This new issue EE is passing Poland in the N402 position, and should be PL. I am not certain why, but when I go into the DTS, all I see is a Black pop up, and not the country DTS. I've been told to wait until it refreshes but have waited up to 8 minutes to no avail. The file failed HIPPA Syntax which means any records following the error could potentially not update at the carrier.

            While we wait for any enhancement I need someone with the back-end Capability to go in and change Poland to PL on the EE, SP and Child Sub-templates for the Meritain Medical and Delta Dental Files.

            Thank you and please let me know if anything further is needed

            Show
            Damion.Velasquez Damion M Velasquez added a comment - Abhay Patil Jennifer Reed This client UND aka Notre Dame consistently hires Employees who reside in a foreign country. In this case we send 834 5010 layout, and all positions/Segments are of a 'Fixed length' value. i.e. This new issue EE is passing Poland in the N402 position, and should be PL. I am not certain why, but when I go into the DTS, all I see is a Black pop up, and not the country DTS. I've been told to wait until it refreshes but have waited up to 8 minutes to no avail. The file failed HIPPA Syntax which means any records following the error could potentially not update at the carrier. While we wait for any enhancement I need someone with the back-end Capability to go in and change Poland to PL on the EE, SP and Child Sub-templates for the Meritain Medical and Delta Dental Files. Thank you and please let me know if anything further is needed
            Hide
            Damion.Velasquez Damion M Velasquez added a comment -

            I just went in and now am able to save. Something changed for the better so no action by DEV

            Thankyou

            CC Abhay PatilJennifer Reed

            Show
            Damion.Velasquez Damion M Velasquez added a comment - I just went in and now am able to save. Something changed for the better so no action by DEV Thankyou CC Abhay Patil Jennifer Reed
            Hide
            Jennifer.Reed Jennifer Reed (Inactive) added a comment -

            Damion M Velasquez okay - please let us know if you encounter any more issues or errors so we can look into it.

            Show
            Jennifer.Reed Jennifer Reed (Inactive) added a comment - Damion M Velasquez okay - please let us know if you encounter any more issues or errors so we can look into it.
            Hide
            abhay.patil Abhay Patil (Inactive) added a comment -

            Thanks Damion. Jennifer Reed - this appears more like a "performance" issue - the pop-up with too many country entries takes some time t populate - and I believe it just hung when Damion attempted to update it the last time.

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - Thanks Damion. Jennifer Reed - this appears more like a "performance" issue - the pop-up with too many country entries takes some time t populate - and I believe it just hung when Damion attempted to update it the last time.
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Sprint WT- Sprint 42 [ 96 ]
            Hide
            Damion.Velasquez Damion M Velasquez added a comment -

            Amit Thorve Chris Ellenberger

            FYI as this is still open as an Enhancement

            Show
            Damion.Velasquez Damion M Velasquez added a comment - Amit Thorve Chris Ellenberger FYI as this is still open as an Enhancement
            Damion.Velasquez Damion M Velasquez made changes -
            Link This issue relates to DEV-6875 [ DEV-6875 ]
            Damion.Velasquez Damion M Velasquez logged work - 11/Oct/19 11:27 AM
            • Time Spent:
              0.25h
               
              <No comment>
            Damion.Velasquez Damion M Velasquez made changes -
            Remaining Estimate 79.5h [ 286200 ] 79.25h [ 285300 ]
            Time Spent 10.5h [ 37800 ] 10.75h [ 38700 ]
            Worklog Id 205092 [ 205092 ]
            Damion.Velasquez Damion M Velasquez made changes -
            Link This issue relates to OE-626 [ OE-626 ]
            Damion.Velasquez Damion M Velasquez made changes -
            Link This issue relates to EDI-2592 [ EDI-2592 ]
            Cindy.Wibbing Cindy Wibbing (Inactive) made changes -
            Link This issue is blocked by DEV-7605 [ DEV-7605 ]
            Transition Time In Source Status Execution Times
            Rohan J Khandave (Inactive) made transition -
            Open New Request
            2d 3h 42m 1
            Rajendra Pawar (Inactive) made transition -
            New Request Pending for Approval
            642d 48m 1
            Rajendra Pawar (Inactive) made transition -
            Pending for Approval Approved for Development
            3s 1
            Rajendra Pawar (Inactive) made transition -
            Approved for Development In Development
            2s 1

              People

              Assignee:
              rajendra.pawar Rajendra Pawar (Inactive)
              Reporter:
              rakeshr Rakesh Roy (Inactive)
              Account Executive:
              Damion M Velasquez
              Developer:
              Rajendra Pawar (Inactive)
              QA:
              Swapnil Eksambekar (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:

                  Time Tracking

                  Estimated:
                  Original Estimate - 90h
                  90h
                  Remaining:
                  Time Spent - 10.75h Remaining Estimate - 79.25h
                  79.25h
                  Logged:
                  Time Spent - 10.75h Remaining Estimate - 79.25h
                  10.75h