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  1. WORKTERRA
  2. WT-1675

ACA - UI Submission - Getting server error on verify submission for 12K records

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Environment:
      QA
    • Module:
      ACA
    • Reported by:
      Support
    • Issue Importance:
      Must Have

      Description

      Nandkumar Prabhakar Karlekar Revansiddha Gaur

      1] Log in to QA Environment (LB) as partner
      2] Select windstream company
      3] Go to BenAdmin -> Static Reports -> IRS Submission
      4] Edit "Services" IRS submission records (This 1094C has total 12K 1095C)
      5] Click on Verify submission date, make sure its session does not time out

      Actual Result - It gives error after 25-26 Mins, refer attachments
      Expected Result - It should create XML without error

      It took 3 Min to create UI Submission XML for 1416 employees. We have verified for 12K records and getting server error, refer attachments.

        Attachments

        1. 56201631146AM_3369_2038.txt
          0.3 kB
        2. LogFiles_Timing.zip
          7 kB
        3. Services_1_20160406T170526694_PerformanceStatics.txt
          0.3 kB
        4. UISubmission.png
          UISubmission.png
          105 kB
        5. Windstream_UISubmission.txt
          3 kB
        6. Windstream_XMLError.png
          Windstream_XMLError.png
          117 kB

          Activity

          Hide
          nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment -

          Can you please provide error log of the server error.

          Show
          nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment - Can you please provide error log of the server error.
          Hide
          sachin.hingole Sachin Hingole (Inactive) added a comment -
          Show
          sachin.hingole Sachin Hingole (Inactive) added a comment - please refer Windstream_UISubmission.txt
          Hide
          kumar.chhajed Kumar Chhajed (Inactive) added a comment -

          As I tested this issue locally and was non-repro, therefore assigning it back to you. Refer Services_1_20160406T170526694_PerformanceStatics.txt for Performance statistic

          Show
          kumar.chhajed Kumar Chhajed (Inactive) added a comment - As I tested this issue locally and was non-repro, therefore assigning it back to you. Refer Services_1_20160406T170526694_PerformanceStatics.txt for Performance statistic
          Hide
          sachin.hingole Sachin Hingole (Inactive) added a comment -

          Nandkumar Prabhakar Karlekar Kumar Chhajed Revansiddha Gaur Sachin Khandge Rakesh Roy Smita Pawar Mahendra Mungase

          Verified the performance of XML Generation on production companies (Windstream for HSPL and Austin for HSPL).
          Below statistics are on Austin for HSPL copy from production.
          Employee Count - 156, total time to generate XML - 19 Sec
          Employee Count - 1016, total time to generate XML - 1:25 Sec
          Employee Count - 2811, total time to generate XML - 4:32 Sec
          Employee Count - 5368, total time to generate XML - 7:56 Sec
          Employee Count - 8179, total time to generate XML - 13:18 Sec
          Employee Count - 10115, total time to generate XML - 12:49 Sec
          Employee Count - 15483, total time to generate XML - 20:36 Sec - For this particular record session time out message was displayed on screen, We have clicked on "Stay logged In".

          Below statistics are on windstream for HSPL copy from production. These stats are for 12K+ employees
          We have run same IRS Submission for 6 times out of 6, 2 times application was throw server error, refer image , and error log file is 56201631146AM_3369_2038.txt

          XML Creation time - 14:07 Sec (Successfully created XML)
          XML Creation threw server error after - 9:30 Min
          XML Creation threw server error after - 5:18 Min
          XML Creation time - 14:15 Min (Successfully created XML)
          XML Creation time - 14:10 Min (Successfully created XML)

          As we got server error intermittently we are reopening this JIRA and assigning to Development team

          Show
          sachin.hingole Sachin Hingole (Inactive) added a comment - Nandkumar Prabhakar Karlekar Kumar Chhajed Revansiddha Gaur Sachin Khandge Rakesh Roy Smita Pawar Mahendra Mungase Verified the performance of XML Generation on production companies (Windstream for HSPL and Austin for HSPL). Below statistics are on Austin for HSPL copy from production. Employee Count - 156, total time to generate XML - 19 Sec Employee Count - 1016, total time to generate XML - 1:25 Sec Employee Count - 2811, total time to generate XML - 4:32 Sec Employee Count - 5368, total time to generate XML - 7:56 Sec Employee Count - 8179, total time to generate XML - 13:18 Sec Employee Count - 10115, total time to generate XML - 12:49 Sec Employee Count - 15483, total time to generate XML - 20:36 Sec - For this particular record session time out message was displayed on screen, We have clicked on "Stay logged In". Below statistics are on windstream for HSPL copy from production. These stats are for 12K+ employees We have run same IRS Submission for 6 times out of 6, 2 times application was throw server error, refer image , and error log file is 56201631146AM_3369_2038.txt XML Creation time - 14:07 Sec (Successfully created XML) XML Creation threw server error after - 9:30 Min XML Creation threw server error after - 5:18 Min XML Creation time - 14:15 Min (Successfully created XML) XML Creation time - 14:10 Min (Successfully created XML) As we got server error intermittently we are reopening this JIRA and assigning to Development team
          Hide
          nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment -

          Sachin Hingole

          we have retribed the 12k for windstream. so please close. this one

          Show
          nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment - Sachin Hingole we have retribed the 12k for windstream. so please close. this one

            People

            Assignee:
            revansiddha.gaur Revansiddha Gaur (Inactive)
            Reporter:
            sachin.hingole Sachin Hingole (Inactive)
            Developer:
            Revansiddha Gaur (Inactive)
            QA:
            Sachin Hingole (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: