WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-2436

Static Report-Not able to generate Paper Enrollment Report

    Details

    • Type: Bug
    • Status: Open
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
    • Environment:
      Production, Stage, QA
    • Bug Severity:
      Low
    • Module:
      BenAdmin - Report
    • Reported by:
      Harbinger
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Development - On Hold
    • Issue Importance:
      Can Wait

      Description

      Environment- LB
      Companies- ASML_Project Simple, For QA LB Austin Ind.

      When attempts were made to generate Paper Enrollment Report on ASML_Project Simple company internal error is encountered.Find attached screen shot for same.

      On For QA LB Austin Ind company, when clicked on download files Status window gets open and disappears immediately with downloading the files.

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          rakeshr Rakesh Roy (Inactive) added a comment -

          Amit Gude Please attach error log.

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Amit Gude Please attach error log.
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          amitg Amit Gude (Inactive) added a comment -

          Rakesh RoySatyaAmnesh Goel

          FYI-Hi All, I was not able to find logs for this error. I even took Dev team's help for same.

          Cc: Vijayendra Shinde

          Show
          amitg Amit Gude (Inactive) added a comment - Rakesh Roy Satya Amnesh Goel FYI-Hi All, I was not able to find logs for this error. I even took Dev team's help for same. Cc: Vijayendra Shinde
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          amitg Amit Gude (Inactive) added a comment -

          As per discussion with Satya, assigning to Amnesh

          Show
          amitg Amit Gude (Inactive) added a comment - As per discussion with Satya, assigning to Amnesh
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          Tkot Tracy Kot (Inactive) added a comment -

          Hi, Is part of this issue for Austin Industries? If so I am taking this client on while Arlette is out of the office for a while. Can you provide an update on this please? Thanks.
          Amnesh Goel

          Show
          Tkot Tracy Kot (Inactive) added a comment - Hi, Is part of this issue for Austin Industries? If so I am taking this client on while Arlette is out of the office for a while. Can you provide an update on this please? Thanks. Amnesh Goel
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          amnesh.goel Amnesh Goel (Inactive) added a comment -

          Hi Tracy Kot,

          This issue was on QA environment and not on the Production environment. Report for Austin is working fine.

          Thanks,
          Amnesh Goel

          Show
          amnesh.goel Amnesh Goel (Inactive) added a comment - Hi Tracy Kot , This issue was on QA environment and not on the Production environment. Report for Austin is working fine. Thanks, Amnesh Goel
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          aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment -

          Hello Amit Gude

          The replication is Up in LB environment. Can you please retest and confirm this issue on LB?
          Thanks.

          Show
          aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment - Hello Amit Gude The replication is Up in LB environment. Can you please retest and confirm this issue on LB? Thanks.
          Hide
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          amitg Amit Gude (Inactive) added a comment -

          Hi Aditya,

          Please assigned this ticket to QA team.

          Show
          amitg Amit Gude (Inactive) added a comment - Hi Aditya, Please assigned this ticket to QA team.
          Hide
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          aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment -

          Hello Deepali Tidke
          can you please ask some body to reconfirm this issue on LB.

          Show
          aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment - Hello Deepali Tidke can you please ask some body to reconfirm this issue on LB.
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          deepalit Deepali Tidke (Inactive) added a comment -

          Aditya Vishwakarma While generating PDF's for paper enrollment report , server error is coming for the companies on lb.

          Error log: ErrorID : 0
          ErrorSource : ControllerAppTier.SaveAndGetData->BenAdminControllerAppTier.SaveAndGetData->PaperEnrollment.SaveAndGetData
          ErrorMessage: Object reference not set to an instance of an object.

          Show
          deepalit Deepali Tidke (Inactive) added a comment - Aditya Vishwakarma While generating PDF's for paper enrollment report , server error is coming for the companies on lb. Error log: ErrorID : 0 ErrorSource : ControllerAppTier.SaveAndGetData->BenAdminControllerAppTier.SaveAndGetData->PaperEnrollment.SaveAndGetData ErrorMessage: Object reference not set to an instance of an object.
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          aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment -

          Hello Deepali

          On which company you have tested it?
          Note: Please always make sure that while testing Report stuff on LB Please consider those companies only whose Replication is up. currently on LB the company "For QA LB Austin Ind" is working for reports.

          Let me know for any query.
          Thanks

          Show
          aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment - Hello Deepali On which company you have tested it? Note: Please always make sure that while testing Report stuff on LB Please consider those companies only whose Replication is up. currently on LB the company "For QA LB Austin Ind" is working for reports. Let me know for any query. Thanks
          Hide
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          deepalit Deepali Tidke (Inactive) added a comment -

          Aditya Vishwakarma i always check all the reports on 'For QA LB Austin Ind.' on LB.

          Show
          deepalit Deepali Tidke (Inactive) added a comment - Aditya Vishwakarma i always check all the reports on 'For QA LB Austin Ind.' on LB.
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          prasanna Prasanna Karlekar (Inactive) added a comment -

          Making priority as Medium as issue reported on LB.

          cc: Satya

          Show
          prasanna Prasanna Karlekar (Inactive) added a comment - Making priority as Medium as issue reported on LB. cc: Satya
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          aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment -

          As discussed with Jaideep Vinchurkar assigning to Prasanna Karlekar

          Show
          aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment - As discussed with Jaideep Vinchurkar assigning to Prasanna Karlekar

            People

            Assignee:
            gaurav.sodani Gaurav Sodani (Inactive)
            Reporter:
            amitg Amit Gude (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated: