Attached ZIP file is password protected, request you to share the password.

Sachin - just sent it to you via email.

Nandkumar Prabhakar Karlekar Sachin Khandge Rakesh Roy

Hi Jennifer Leugers,

We have analysed acknowledgement file. Below are our findings. For more details please refer attachment CST_ErrorAnalysis.xlsx .

Concern - IRS reported reported issue for 2 employee's SSN having all same digits
Cause - Employee or employees dependents have same digits in SSN
Correction - Need to provide correct SSN in workterra or remove wrong SSN details and provide date of birth

Concern - Neither Aggregated Group Indicator (All 12 Months checkbox) or any months (monthly checkbox) is checked when authoritative transmittal indicator is checked
Cause - Part III (D) is not marked when all authoritative transmittal indicator is marked
Correction - when Line 19 on 1094C is checked then Part III (d) needs to be checked for all 12 months or any months. If need more details then we can have a call for this

Concern - TIN Validation Failed
Cause - The employee SSN or dependents SSN details are not present in IRS DB
Correction - Need to check with IRS, refer image

When you receive final status from IRS as shown in , But final status marked in workterra on CST is wrong refer image

As we need transmission status for further actions, like if transmission is accepted with error then we need to correct only those employee details for whom IRS reported issues. Request you to update same in Workterra.

Thanks,
Sachin Hingole

TIN Validation failure is data related issue, data in workterra and IRS database is not matching.

To resolve this problem, either client (CST, TCBH) have to correct those employee or dependents data in workterra,
or if client is sure about what workterra has is correct then Client need to contact IRS helpdesk.

Hi all - I can't read the XML file so I can't identify who the IRS is saying is a mismatch. I asked for assistance in breaking the files (sent an email but have not heard back). Also - I have no idea how to do this ... can we get on a call ASAP this morning?

Concern - Neither Aggregated Group Indicator (All 12 Months checkbox) or any months (monthly checkbox) is checked when authoritative transmittal indicator is checked
Cause - Part III (D) is not marked when all authoritative transmittal indicator is marked
Correction - when Line 19 on 1094C is checked then Part III (d) needs to be checked for all 12 months or any months. If need more details then we can have a call for this

I think I understand the Aggregated Group Indicator but still do not see how I can define which employees are having the issue.

Sorry for the multiple emails but how do we get the (d) to be checked? The system isn't automatically doing it?

Also when I click on the error report within the tool, it boots me out.