-
Type:
Bug
-
Status:
Closed
-
Priority:
Critical
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
-
Module:
BenAdmin
- Export
-
-
Issue Importance:
Must Have
For following employees record of only stop deductions appeared on file but there should be a START deduction record present in the system as well. Why start deduction didnt appear on file?
This is for Voluntary Life and template name is "New_CAISO EDeduct Payroll LIFE&ADD Plans Post Tax Employee No Limit_UPDATED"
EE #1937 – Ahmadi, Massih
EE #4850 – Bravo-Brockus, Julie
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"48a50227-82b3-4c0d-ad1f-fd55ded77d3d","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":1050.7999992370605,"redirectCount":0,"resourceLoadedEnd":1535.8999996185303,"resourceLoadedStart":460.3999996185303,"resourceTiming":[{"duration":166.79999923706055,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":460.3999996185303,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":460.3999996185303,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":627.1999988555908,"responseStart":0,"secureConnectionStart":0},{"duration":166.60000038146973,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":460.5999984741211,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":460.5999984741211,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":627.1999988555908,"responseStart":0,"secureConnectionStart":0},{"duration":166.60000038146973,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":460.79999923706055,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":460.79999923706055,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":627.3999996185303,"responseStart":0,"secureConnectionStart":0},{"duration":166.5,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":460.8999996185303,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":460.8999996185303,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":627.3999996185303,"responseStart":0,"secureConnectionStart":0},{"duration":166.60000038146973,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":460.8999996185303,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":460.8999996185303,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":627.5,"responseStart":0,"secureConnectionStart":0},{"duration":216.30000114440918,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":461.0999984741211,"connectEnd":461.0999984741211,"connectStart":461.0999984741211,"domainLookupEnd":461.0999984741211,"domainLookupStart":461.0999984741211,"fetchStart":461.0999984741211,"redirectEnd":0,"redirectStart":0,"requestStart":461.0999984741211,"responseEnd":677.3999996185303,"responseStart":677.3999996185303,"secureConnectionStart":461.0999984741211},{"duration":270.1000003814697,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":461.1999988555908,"connectEnd":461.1999988555908,"connectStart":461.1999988555908,"domainLookupEnd":461.1999988555908,"domainLookupStart":461.1999988555908,"fetchStart":461.1999988555908,"redirectEnd":0,"redirectStart":0,"requestStart":461.1999988555908,"responseEnd":731.2999992370605,"responseStart":731.2999992370605,"secureConnectionStart":461.1999988555908},{"duration":272.70000076293945,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":461.29999923706055,"connectEnd":461.29999923706055,"connectStart":461.29999923706055,"domainLookupEnd":461.29999923706055,"domainLookupStart":461.29999923706055,"fetchStart":461.29999923706055,"redirectEnd":0,"redirectStart":0,"requestStart":461.29999923706055,"responseEnd":734,"responseStart":734,"secureConnectionStart":461.29999923706055},{"duration":273.1000003814697,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":461.3999996185303,"connectEnd":461.3999996185303,"connectStart":461.3999996185303,"domainLookupEnd":461.3999996185303,"domainLookupStart":461.3999996185303,"fetchStart":461.3999996185303,"redirectEnd":0,"redirectStart":0,"requestStart":461.3999996185303,"responseEnd":734.5,"responseStart":734.5,"secureConnectionStart":461.3999996185303},{"duration":273.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":461.5999984741211,"connectEnd":461.5999984741211,"connectStart":461.5999984741211,"domainLookupEnd":461.5999984741211,"domainLookupStart":461.5999984741211,"fetchStart":461.5999984741211,"redirectEnd":0,"redirectStart":0,"requestStart":461.5999984741211,"responseEnd":735.0999984741211,"responseStart":735.0999984741211,"secureConnectionStart":461.5999984741211},{"duration":273.20000076293945,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":461.5999984741211,"connectEnd":461.5999984741211,"connectStart":461.5999984741211,"domainLookupEnd":461.5999984741211,"domainLookupStart":461.5999984741211,"fetchStart":461.5999984741211,"redirectEnd":0,"redirectStart":0,"requestStart":461.5999984741211,"responseEnd":734.7999992370605,"responseStart":734.7999992370605,"secureConnectionStart":461.5999984741211},{"duration":273.70000076293945,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":461.6999988555908,"connectEnd":461.6999988555908,"connectStart":461.6999988555908,"domainLookupEnd":461.6999988555908,"domainLookupStart":461.6999988555908,"fetchStart":461.6999988555908,"redirectEnd":0,"redirectStart":0,"requestStart":461.6999988555908,"responseEnd":735.3999996185303,"responseStart":735.3999996185303,"secureConnectionStart":461.6999988555908},{"duration":274,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":461.8999996185303,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":461.8999996185303,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":735.8999996185303,"responseStart":0,"secureConnectionStart":0},{"duration":274,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/344f6dde0e779bc821c159302c8a4389/shortcuts.js?context=issuenavigation&context=issueaction","startTime":461.8999996185303,"connectEnd":461.8999996185303,"connectStart":461.8999996185303,"domainLookupEnd":461.8999996185303,"domainLookupStart":461.8999996185303,"fetchStart":461.8999996185303,"redirectEnd":0,"redirectStart":0,"requestStart":461.8999996185303,"responseEnd":735.8999996185303,"responseStart":735.8999996185303,"secureConnectionStart":461.8999996185303},{"duration":274.3999996185303,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":462,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":462,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":736.3999996185303,"responseStart":0,"secureConnectionStart":0},{"duration":274.20000076293945,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":462.1999988555908,"connectEnd":462.1999988555908,"connectStart":462.1999988555908,"domainLookupEnd":462.1999988555908,"domainLookupStart":462.1999988555908,"fetchStart":462.1999988555908,"redirectEnd":0,"redirectStart":0,"requestStart":462.1999988555908,"responseEnd":736.3999996185303,"responseStart":736.3999996185303,"secureConnectionStart":462.1999988555908}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":372,"responseStart":455,"responseEnd":456,"domLoading":458,"domInteractive":1577,"domContentLoadedEventStart":1577,"domContentLoadedEventEnd":1621,"domComplete":1949,"loadEventStart":1950,"loadEventEnd":1952,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"1511a199f07f1","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":53,"dbReadsTimeInMs":11,"dbConnsTimeInMs":13,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Hi Amit Thorve,
CC- Rohan J Khandave
We have checked last exported file "New_CAISO EDeduct Payroll LIFE&ADD Plans Post Tax Employee No Limit_UPDATED" for template of company level. The above employees active election are exported on file. Below row exported on file.
NQW,004850 NQW ALIFE 02/03/2016 48.41 0 0 5 DEDN
NQW,001937 NQW ALIFE 03/10/2016 17.20 0 0 5 DEDN
Please check and let us know if you need more details.
Thanks,
Ganesh