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Type:
Support Activity
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Status:
Closed
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Priority:
Critical
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Support Task Type:
Data Correction
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Company:
IPBC- Village of Northbrook
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Issue Importance:
Must Have
Hi all:
The 1095 c analysis report is not working correctly.
The Village’s data show all or most folks having HMO coverage for the first six months and PPO coverage for the last six months. That is not the case. Initial reports from Workterra showed this problem.
The data shows Greg Van dahm with HMO coverage January through June. Greg shoudlhave PPO for all 12 months.
Could I get a new analysis that shows the correct coverage plan description by tomorrow?
Thank you,
Sam
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Hi all:
Was this updated and fixed?
Thank you,
Sam