WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-3109

Softchoice Server Error

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Support Task Type:
      ACA IRS Submission
    • Environment:
      Production
    • Reported by:
      Support
    • Module:
      ACA
    • Issue Importance:
      Must Have

      Description

      Hi all -

      Trying to re-run the 1095C forms for Softchoice for their correction file and getting a server error -

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          Activity

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          satyap Satya added a comment -

          Vijay Siddhashyam sharmaSachin Hingole

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          satyap Satya added a comment - Vijay Siddha shyam sharma Sachin Hingole
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          nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment -


          Can you Please look into this.

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          nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment - Can you Please look into this.
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          ramya.tantry Ramya Tantry (Inactive) added a comment -

          Sachin Hingole

          In report customization,order by field contained text as "SSN/SIN".
          Usually this field is Social Security Number.
          Due to '/' it was throwing error while writing PDF.

          I have replaced SSN/SIN with Social_Security_No. and furnished the report.
          Please verify.

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          ramya.tantry Ramya Tantry (Inactive) added a comment - Sachin Hingole In report customization,order by field contained text as "SSN/SIN". Usually this field is Social Security Number. Due to '/' it was throwing error while writing PDF. I have replaced SSN/SIN with Social_Security_No. and furnished the report. Please verify.
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          sachin.hingole Sachin Hingole (Inactive) added a comment -

          Nandkumar Prabhakar Karlekar shyam sharma Ramya Tantry Rakesh Roy

          Hi Jennifer Leugers,

          We have fixed the problem with Softchoice and re-ran 1095C report.
          Please refer latest run for the 1095C correction records.

          Let us know if any action required from our side.

          Thanks,
          Sachin Hingole

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          sachin.hingole Sachin Hingole (Inactive) added a comment - Nandkumar Prabhakar Karlekar shyam sharma Ramya Tantry Rakesh Roy Hi Jennifer Leugers , We have fixed the problem with Softchoice and re-ran 1095C report. Please refer latest run for the 1095C correction records. Let us know if any action required from our side. Thanks, Sachin Hingole

            People

            Assignee:
            jennifer.leugers Jennifer Leugers
            Reporter:
            jennifer.leugers Jennifer Leugers
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              Dates

              Created:
              Updated:
              Resolved: